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PARKROYAL on Kitchener Road

4.0 of 5
181 Kitchener Road, Singapore 208533, Singapore
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15% off room rate
PARKROYAL on Kitchener Road
Ranked #73 of 276 hotels in Singapore
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816 reviews from our community

Traveller rating
    193
    387
    142
    59
    35
See reviews for
Families
265
 
Couples
205
 
Solo
71
 
Business
157
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
1 review
4 of 5 stars Reviewed 19 May 2013 NEW

Stayed at PRKR in March for a week in the Family room. Gr8 hotel, gr8 service n excellent location. Did not give 5 stars cos had to wait for 4 hrs to get my room that too after pleading that my kids are exhausted from traveling. The hotel off-set my frustration by giving me a late chk-out :-) but I... More

Was this review helpful? Yes
Gary M, General Manager at PARKROYAL on Kitchener Road, responded to this review
21 May 2013

Dear Lalit R, I was very happy to read your review, particularly 'Gr8 hotel, gr8 service n excellent location'!!. Thank you very much for this. I do not know the specifics in terms of your arrival time to be able to fully comment on your check-in. As with pretty much all hotels, our check-in time is 2pm, largely because check-out... More

Chennai, Tamil Nadu, India
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

When i told a friend that i am going to stay in Park Royal during my visit to Singapore, he told me that hotel is full of Indians and you will not miss much. Indeed you can find people from all states of India residing in this hotel, which is not a budget hotel but a star catagory hotel. Security... More

Was this review helpful? Yes
See 5 more reviews by Srbezawada for Singapore
Gary M, General Manager at PARKROYAL on Kitchener Road, responded to this review
21 May 2013

Dear Srbezawada, thank you for your feedback. As you say, we are a very popular hotel with a great location and I am very happy that you chose to stay here for your visit to Singapore. I will have a look at the luggage situation you described to see if we can improve this. Thanks again, Gary Moran. More

Chennai, India
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 14 May 2013

We stayed at Parkroyal for 5 nights in May 2013. Our check-in at the hotel was later than the standard 2 PM check-in time, hence we avoided the crowds which are typical in this property, which caters to a lot of tour groups from the sub-continent. The hotel is located in Little India next to Mustafa and close to a... More

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Gary M, General Manager at PARKROYAL on Kitchener Road, responded to this review
21 May 2013

Dear Ronen26, thank you so much for you very positive review of the hotel following your recent stay. It is good of you to mention Kristen by name, I will ensure that she sees this. I am particularly happy that you noticed the fresh fragrance, this is something which we have recently introduced. All the best, Gary Moran. More

Chennai, India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 14 May 2013

To me Singapore stood synonymous for uncompromising standards. A developed South Asian country that was completely different from its third world counterparts. After consuming a stale croissant at Night Safari and spoilt fruit juice at Sentosa Island, I feel Singapore seems to be getting closer to its third world neighbors. Stayed five nights at this hotel and on the third... More

Was this review helpful? Yes 1
Gary M, General Manager at PARKROYAL on Kitchener Road, responded to this review
21 May 2013

Dear smartyram, please allow me to apologise for the issues you highlighted in your review. I have of course passed your feedback to my team for investigation. I wish that we could have left you with a better impression and I hope that we may have the opportunity in the future to show you that your experience is not typical... More

Christchurch, Canterbury, New Zealand
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 13 May 2013

We stayed here for two nights on a stopover, the hotel is situated in The Little India area of Singapore and right across the road from a shopping mall which has a supermarket, pharmacy etc. The hotel was always very busy with tour/family groups so you can find yourself waiting at reception for a while so don't be in a... More

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Gary M, General Manager at PARKROYAL on Kitchener Road, responded to this review
21 May 2013

Dear Mitzime, thank you for sharing your thoughts as regards your recent stay. I note that you were with us for a quick stopover and overall things were ok for you. I would like to think that we may have the opportunity in the future to make a better impression on you. Regards, Gary Moran. More

United Kingdom
Top Contributor
68 reviews 68 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 13 May 2013

We only had 2 nights in Singapore and booked to stay here. The bathroom was very old and very dirty, there were hairs in the bath, mould all over the tiles and in the seal around the bath. The interconnecting door did not lock properly and one morning a guys face appered at the door, he couldn't have got in... More

Was this review helpful? Yes 1
See 8 more reviews by jodieh12 for Singapore
Gary M, General Manager at PARKROYAL on Kitchener Road, responded to this review
21 May 2013

Dear jodieh12, I am so sorry that we disappointed you during your recent stay. Please be assured that I have passed on your feedback to the appropriate members of my team for investigation and follow up. As regards the pool closure I understand your frustration but it is entirely a safety measure. I will though ensure we do our best... More

Sydney, Australia
1 review
5 of 5 stars Reviewed 11 May 2013

We stayed at this hotel for 5 nights, the only downside being that we had 2 single beds and had to push them together. Otherwise it was a fantastic hotel, we booked a tour through them and they where extremely helpful with holding our luggage and letting us use the pool facilities untill our flight, even after check out. We... More

Was this review helpful? Yes
Gary M, General Manager at PARKROYAL on Kitchener Road, responded to this review
21 May 2013

Dear Cassie221396, I love the word 'Perfect', particularly when used to describe the hotel. Thank you so much for such positive and encouraging feedback. It means a lot to everyone here at the hotel to receive such a review. Kind regards, Gary Moran. More

Bangalore, India
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 10 May 2013

Having been satisfied in a mixed manner in my last visit, my office booked me at the same hotel again. A year later, I found the place improved for the better though quite a bit more expensive. The rooms were clean and spacious. I got an upgrade too since they were overbooked. The staff was always very courteous and housekeeping... More

Was this review helpful? Yes
Gary M, General Manager at PARKROYAL on Kitchener Road, responded to this review
21 May 2013

Dear Frequent T, thank you for posting your feedback and I am genuinely very happy that you noticed an inprovement on your last stay. I have also noted your comments and suggestions. I am delighted to confirm that we have very recently appointed a new Executive Chef who is already looking at areas where we can improve, including for instance... More

new delhi
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 May 2013

It was booked thru a travel agent for my first visit to S'Pore with family.Our stay of four days was an excellent experience from the angle of comfort loaded with all facilities. Staff was exceptionally courteous and always served us with smile. Their breakfast buffet was fabulous which enthused us to have dinner also with them for two days, normally... More

Was this review helpful? Yes 1
Gary M, General Manager at PARKROYAL on Kitchener Road, responded to this review
21 May 2013

Dear anand51, it is very nice to know that you stayed with us on your first family visit to Singapore. You clearly had a very enjoyable experience here I am delighted that you were so happy with the hotel. Many thanks for sharing your thoughts. Regards, Gary Moran. More

hyderabad
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 May 2013

This is really one of the best hotels that i have ever stay!!! A bit expensive though but this is what Singapore is all about. From Arrival till departure its all very good experience. The important is location and it is situated next to the Mustafa centre which is very popular among indian subcontinent people.

Was this review helpful? Yes
Gary M, General Manager at PARKROYAL on Kitchener Road, responded to this review
21 May 2013

Dear alisag09, thank you very much for your very kind words as regards your recent family stay. You brightened up my afternoon!! All the best, Gary Moran. More

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Hotel Summarization (Beta)

What travellers say

  • Little India(104)
  • Very good(29)
  • Hotel staff(16)
  • Mustafa shopping(14)
  • Room service(13)
  • City Square Mall(12)
  • Swimming pool(11)
  • Indian restaurant(10)
  • Park royal(10)
  • Indian food(9)

Additional Information about PARKROYAL on Kitchener Road

Address: 181 Kitchener Road, Singapore 208533, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#49 Family Hotels in Singapore
#56 Luxury Hotels in Singapore
#62 Business Hotels in Singapore
Price range (per night): INR8,663 - 16,056
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Within close proximity to Singapore's Central Business District and towering over ethnic quarter of Little India, the hotel is 3-minute stroll from Farrer Park Mass Rapid Train station. Tastefully furnished, it is ideal for both business and leisure travelers. Soothe away frazzled nerves in the hotel's city day spa while the brasserie and restaurant offer sumptuous dining experiences with wide array of culinary specialties and taking entertainment to a whole new swing at the lounge. ... more   less 
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Also Known As:
Parkroyal On Kitchener Road Hotel Singapore
Parkroyal On Kitchener Road Singapore
New Park Hotel Singapore

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PARKROYAL on Kitchener Road
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