Had a staycation and was pleased to be upgraded to a Crystal Club room. Room was spacious enough and no complaints on the cleanliness and amenities. Room service from the Chinese restaurant was excellent. To conclude, it's a good hotel at an acceptable price, right smack in the heart of City Hall.

I have stayed at this hotel many times now and once again my most recent visit was excellent. The staff from the cleaners to the manager are always exceptionally helpful and polite. The room was spotless and very well equipped. The breakfast is always very good with a good choice of local and western selections. This is a quality hotel... More

Staying here for business and very good. Maybe a bit expensive for the budget traveller but the food and service is great. Friendly staff look after you and help out what ever the problem. Rooms are very comfortable and reasonable size. Will stay here again esp if company is paying.

On 4th May, we are engaged Photographer for the wedding of P & P and Grand Ballroom. At the end of the event, after we went back to the studio at 1130pm, we realised that i have lost our CF Memory Card Casing, which contains 6 CF Cards and most importantly, All the wedding photos from the couple were stored... More

I've been staying at this hotel for 1-2 weeks each time I visit Singapore. The room is well equipped, and the location is very convenient, near the train station and the shopping area. My gripe is that the housekeeping staff can be improved. Almost everyday in the past week, I have to call the housekeeping to replenish the complimentary water... More

We stayed in the hotel for one night. We arrived from our ship mid morning. Our room was not ready and there were no issues holding our luggage. Public transportation was located very close to the hotel as was the hop-on-hop-off bus stop. The room was very basic. No internet was available in the room and there was a time... More

Oh!! we had a great time and the stay with grand park was wonderful....the staff is quiet friendly and helpful as well..good atmosphere.. Interiors are fabulous n especially the concierge n reception services are extremely warmth......

I stayed with my at Grand Park City Hall for two nights, from the beginning the staff were very helpful and cooperative, they upgraded my room from Delux room to suite room. However, although the room was upgraded to Suite but we realized that the furniture was so old and ugly, the bed wasn't comfortable, the room wasn't very clean... More