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All 259 Singapore hotels »

Orchard Hotel Singapore

4.0 of 5
442 Orchard Road, Singapore 238879, Singapore
Hotel amenities
Ranked #63 of 259 hotels in Singapore
3.5 of 5 stars 455 Reviews
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455 reviews from our community

What travellers say about this hotel
  • Very good(10)
  • Buffet breakfast(8)
  • Deluxe room(5)
  • Business trip(5)
  • Great location(5)
  • Internet access(5)
  • Front Office(3)
Traveller rating
    99
    201
    108
    29
    18
Only show reviews for Family (67) | Couples (107) | Business (152)
Date Rating
Wrightright
Brighton, United Kingdom
Reviewer
3 reviews
1 helpful vote
3 of 5 stars Reviewed 11 February 2012 NEW
2
people found this review helpful

I stayed in this hotel 3 years ago. Part of the package of Singapore Airlines holidays.The plus point of this hotel is its location. Right on the Orchard road, very close by to train station and taxis and ofcourse to the tour buses. Staff could be more motivated. My room was a standard room with standard facilities though I found... More

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StuckinBangers
Hong Kong, China
Senior Contributor
24 reviews
7 helpful votes
2 of 5 stars Reviewed 9 February 2012 NEW

Ever stayed in a hotel where the reception desk is slow and constantly 3 or 4 deep in frustrated customers? How about where the lifts seemingly take an eternity to arrive? Or how about when you get through all of that and your room key doesn't work and have to go back and start again! By now you can probably... More

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DM787
Inverness, United Kingdom
Contributor
11 reviews
3 helpful votes
4 of 5 stars Reviewed 4 February 2012

I have stayed in this hotel several times now and have always been happy. Rooms are comfortable and clean with paid for internet access. The location is great, you are straight onto Orchard Road and you can easily get a taxi from here if you want to travel further. Another bonus is the stop for the "Red bus tour" on... More

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Varunz
Amritsar
Senior Reviewer
8 reviews
3 helpful votes
4 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

Simply loved the Hotel . I stayed there for 2 nights at their signature club room, the rooms were bit small but very clean and very upmarket . The approach to hotel is its USP , situated right on the orchard road . The staff of the hotel is very good , though lil slow . More

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GM_OHS, General Manager at Orchard Hotel Singapore, responded to this review
1 February 2012

Management reponse: Dear Varunz, thank you very much for your comments on your Orchard Hotel experience! I was very pleased to hear that you enjoyed your stay here and that the facilities and services lived up to your expectations. We all hope to be of service to you again in the near future. Andrew Tan, General Manager More

Glyn E
Kuala Lumpur
Reviewer
4 reviews
6 helpful votes
4 of 5 stars Reviewed 30 January 2012

Our Christmas was spent in Singapore. Last minute booking at the Orchard Hotel was carried out in an excellent and efficient way. Our twin room had the additional third bed (cot) provided . The hotel was completely full but the staff were so helpfull under the conditions , well maintained as one would expect for a four/five star hotel. One... More

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GM_OHS, General Manager at Orchard Hotel Singapore, responded to this review
1 February 2012

Management reponse: Dear Glyn E, thank you very much for your nice comments on your Orchard Hotel experience! I was very pleased to hear that you enjoyed your stay here and that the facilities and services lived up to your expectations. We all hope to be of service to you again in the near future . Andrew Tan, General Manager More

raffa p
China
Reviewer
3 reviews
3 of 5 stars Reviewed 30 January 2012

The hotel has been partly renovated so be sure to book a room in the new Claymore wing or one of the club rooms. It is a fairly standard four star business hotel, the lobby has seen better days and so the bar on ground floor. We book a room on the Claymore floor and it was new and it... More

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GM_OHS, General Manager at Orchard Hotel Singapore, responded to this review
1 February 2012

Management response: Dear raffa p, thank you very much for your feedback. My sincere apologies for the shortcomings. I have reviewed the issues with our Director of Housekeeping and have implemented solutions to improve our service standards. We hope to be of service to you again in the near future . Andrew Tan, General Manager More

MacGrumpy
Kuala Lumpur
Top Contributor
58 reviews
71 helpful votes
3 of 5 stars Reviewed 29 January 2012

We stayed here for 2 nights. I was pleasantly surprised to find that the refurbished hotel was actually pleasant and large, when we checked in. Apart from the location and the large rooms, there was nothing else special about the hotel. Pros: - Great location - Big room - Good service from the bell boys at the taxi stand Cons:... More

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Menno R
Bali, Indonesia
Contributor
14 reviews
5 helpful votes
4 of 5 stars Reviewed 21 January 2012

The Orchard Hotel is located at the end of Orchard Road in a rather green scenery. The hotel and especially the clubrooms are great. Some rooms are in Japanese style, not to big but just enough with a small but beautiful bathroom. Breakfast and evening cocktails are of a high standard. Just outside the hotel you will find all you... More

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GM_OHS, General Manager at Orchard Hotel Singapore, responded to this review
29 January 2012

Management reponse: Dear Menno R, thank you so much for your nice comments on your Orchard Hotel experience! I was very pleased to hear that you enjoyed your stay here and that the facilities and services lived up to your expectations. We all hope to be of service to you again in the near future. Andrew Tan, General Manager More

eriskorp
Stavanger, Norway
Senior Reviewer
6 reviews
3 of 5 stars Reviewed 13 January 2012

Being "on the road" for nearly three weeks, it was about time to look for central, but budget level, hotels. I ended up being "cheesy" selecting "superior" room in the hotel, not paying too much attention to the "newly renowated" "other wing"; hence ending up in the "wrong wing". Anyway, I ended up with two rooms for my family of... More

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GM_OHS, General Manager at Orchard Hotel Singapore, responded to this review
19 January 2012

Management reponse: Dear eriskorp, thank you for your comments on your Orchard Hotel experience! With regards to your feedback, I will look into it with the respective department concerned. We all hope to be of service to you again in the near future. Andrew Tan, General Manager More

LPL33
1 review
5 of 5 stars Reviewed 13 January 2012

All were great! Definitely will be back. Staff were friendly and nice rooms. Location very convenient too. More

Was this review helpful? Yes
GM_OHS, General Manager at Orchard Hotel Singapore, responded to this review
19 January 2012

Management reponse: Dear LPL33, thank you so much for your nice comments on your Orchard Hotel experience! I was very pleased to hear that you enjoyed your stay here and that the facilities and services lived up to your expectations. We all hope to be of service to you again in the near future. Andrew Tan, General Manager More

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Orchard Hotel Singapore Also Known As

  • Singapore Orchard Hotel
Address: 442 Orchard Road, Singapore 238879, Singapore

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Orchard Hotel Singapore
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