Previously I uploaded a review stating the drop in standards of the hotel staff at Royal Plaza Scotts.
The customer relations manager Rocel personally contacted me and sincerely apologised for the incidents.
That was superb service and she has certainly went out of the way to rectify the situation.
Hence, this month being our anniversary, Hubby and I decided to...
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Reviewed 16 September 2011
Stayed here for 3 nights and found the hotel very clean and large rooms, espically in comparison to other asian hotels. Great loaction and very close to Orchard road and only problem was getting access to a taxi form the hotel. The staff did not know or follow a queing system for people waiting for a taxi. Sommetime sit took...
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Top-notch hotel in a buzzing district of Singapore, near to Orchard Road. The room was really nice with the only grumble being that I had a view of another building rather than of the city scape.
The outdoor swimming pool was brilliant. The adjacent gym was well equipped, but not air conditioned, so caution required when exercising in 90% humidity....
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Dear fivelaws,
A wonderful detailed review that will give others an insight of Royal Plaza on Scotts.
I appreciate your time to think back on your stay and to post it here. Glad that you had some time to relax and enjoy the facilities and amenities available here.
I am looking forward to your next visit. Be sure to try...
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Another excellent stay at RP on Scotts, where everything just works very effectively and the hotel offers genuinely good value for money, most of the time. Complimentary mini bar and internet access is good, though wifi signal around the hotel can be poor at times. Great location for business travellers and holiday travellers alike.
There are better standard 4 and...
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Dear Beebs11,
I am glad you found Royal Plaza on Scotts a wonderful place to stay!
Reviews like yours never fail to assure me. Our thoughtfully planted touches like the complimentary minibar and the internet access are well appreciated by our guests like you.
Thank you for your compliments! Royal Plaza on Scotts will continue to provide the excellent value...
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I stayed at the Royal Plaza on Scotts the week of Chinese New Year. On this occasion, I was traveling for work. Having stayed at this hotel a few years ago, I was impressed with the changes made.
Firstly, I have to say that all the staff I encountered were very helpful and friendly. The concierge/porters were very efficient and...
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Dear Lisa B,
Wow! I could not have written a better review than yours about our hotel.
Reading your review is such a pleasure. I understand the inconvenience of business travellers when they do not have access to the complimentary high speed WIFI. Therefore, we decided to provide it. I am glad it is a huge benefit to you.
Thank...
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The hotel offers a very good value for SGD 199 and free internet access and minibar. The room is pretty spacious equipped with many unique amenities like coffee machines, ironing table, large wardrobe, and great selection of toiletries. Specially love the coffee machine and the roof shower.
The location is just as superb. The only complaint is the slow staff...
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Dear Ramirame,
Indeed, it is very good value with the complimentary internet access and the minibar. We take special care to keep our guests refreshed and hence we have introduced the rain shower and the Nespresso Coffee machines.
Have a great year ahead!
General Manager
Patrick Fiat
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No doubt this hotel is one of the most strategically located, very convenient to reach Orchard Road. Dining at Carousel was expensive to me but it is certified halal and there were varieties. However, there r Starbuck and Mc D nearby for a simple breakfast. The room was okay, a bit smaller than I expected. We got 2 single beds...
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Dear imanismail,
I am glad you found Royal Plaza on Scotts a convenient place to stay and relax.
We are constantly making improvements as we listen to our guest’s voices. I hope on your next visit you will be met with more comfortable rooms. Our vanilla scented lobby gives our guests a light refreshing feeling whenever they step in. I...
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Perfect location for the shopper type of tourist, hotel right where the action is, at the junction of Scotts Road and Orchard Road.
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Dear Hornbill007,
Yes, we are right where the action is.
Our location is excellent for shopping and when you are tired, Royal Plaza on Scotts is just the place for you to relax and rejuvenate yourself. The next time you will be travelling for leisure to experience the sights and sounds of Singapore’s Largest Shopping belt.
General Manager
Patrick Fiat
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During our stay in Royal Plaza in December, 3 nights we had wonderful time.
This very modern hotel is located in city centre on Orchand Road next to ION shopping centre and subway station. This is perfect location for shopping and for sightseeing as well. If you are planning to do bus tour, there are plenty bus stops next to...
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Dear Arabpiter,
Thank you for your recommendation!
You have said it; the location is the best for shopping and sightseeing here in Singapore. Additionally, the convenient complimentary internet access, the minibar and the Nespresso coffee machine allows our guests to enjoy these perks without stepping out of their rooms.
I am glad you and your friends had a pleasant time...
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My favourite hotel on Orhard. Closed to shopping & dining. Starbuck & McDonald just around the corner. Room come with complimentary mini bar & free WIFI, a great combination.
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Dear AugustChan,
I am delighted to be managing your favourite hotel! It is our pleasure to provide all the complimentary facilities to make your stay as comfortable and refreshing as possible.
Thank you for your review. Have a blissful and healthy year! See you soon!
General Manager
Patrick Fiat
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