Stayed for 4 nights in the Pan Pacific Singapore. I had requested a quiet room when booking and we ended up being upgraded to a beautiful 2 room suite (we had booked and paid for a panoramic room)...it was as quiet as a church!
The location (near SunTec City) has easy access to the CBD, Quays and is a short(ish)...
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just back from a short stay at the pan pacific, it was an excellent experience for my wife and I, we stayed in a marina view suite with breakfast included, the room was superb with great views of the city and marina, food was magnificent, as were the staff, nothing seemed too much for them, would definately reccommend to others...
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This was our first visit to Singapore and we were impressed by the Pan Pacific's location. It was within walking distance/a metro ride from many of the city's "must sees." The hotel service was excellent and the room was large with stunning views of Singapore. We especially enjoyed the free wifi. Guest services (located in the lobby) was extremely helpful...
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3rd visit to the Pan Pac - made to feel special everytime.
Upgraded to a room on the 33rd floor with spectacular views.
Breakfast included - lobster dim sum for breakfast? Wonderful stuff!
Can't wait for my next trip "home"
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Dear Shaz57,
It was our pleasure to have you as our guest again for the 3rd visit. I am delighted that you have enjoyed the stay on our Pacific Club. We look forward to welcoming you back to your home in Singapore soon!
Regards,
Jennifer Wong
Manager, Guest Care Services
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Awesome place to stay for a few nights before heading back home. Service was excellent, staff were very attentive. Rooms were spotless and beds very comfortable.
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Dear csalmon79,
I am pleased that you have enjoyed the stay with us and for sharing your Pacific experience with us here! We look forward to welcoming you again for another memorable hotel experience in the near future!
Regards,
Jennifer Wong
Manager, Guest Care Services
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For what you pay you could have more, nice location, funny elevator but that's it .... I got two bad surprise : booked a room with balcony and actually payed for it, but I got a normal room with a window and was not even possible to open it !!! And second surprise , 1 of the night was charged...
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Dear Loris99,
First and foremost, please accept my sincere apologies for the disappointment you had! It is certainly concerning to learn that we failed to create a memorable hotel experience for you. With that said, I would like you to contact me at jennifer.wong@panpacific.com in order for us to better understand the situation. In so doing, we also hope to...
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As a solo travel who likes her luxury I was looking for a place to stay which was relatively central and I was recommended the Pan Pacific by my sister, who was there 10 years ago. Her stay was fabulous and as was mine.
I had a pick up booked from the airport, however my pick up car did not...
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Dear Miromura,
What a pleasure to learn of your stay experience and I am most grateful for your appreciation towards our effort. Thank you for sharing your Pacific experience with us here on TripAdvisor and we look forward to welcoming you again in the near future!
Regards,
Jennifer Wong
Manager, Guest Care Services
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Took a stopover in Singapore for a night on our way back to Australia from Langkawi on our babymoon in June 2011. We were to land in Sangapore around 10.30 pm and had a flight out next day in the evening. Thanks to a small delay, by the time we reached the hotel it was just past midnight. Check in...
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Dear Harry P,
It was our great pleasure to have you and your wife as our guests! I am delighted that you have thoroughly enjoyed the stay with us. The team at Pan Pacific Singapore joins me in thanking you for recognising our effort in creating a memorable hotel experience for you. We certainly look forward to welcoming you again...
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We stayed for a couple of nights at this hotel and found the location excellent for shopping, food and great views of Marina Bay. The hotel is connected to at least 3 malls that I can remember. I got a really good deal with Expedia through the TA website.
Our room overlooked Marina Bay Sands and the Singapore Flyer.
Excellent...
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Dear FITCHICK711,
Thank you for choosing to stay with us and for sharing your Pacific experience with us! I am pleased that you have enjoyed the hotel’s facility and service. We are most grateful for your appreciation towards our effort. Taking your positive feedback on board, we will continuously seek for improvement on our current experience.
Regards,
Jennifer Wong
Manager,...
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Just back from a conference in Pan Pacific Singapore. Left my luggage at the concierge during check out as the conference ended at 5pm that day. When I went back to get my luggage, to my shock one of the three luggage was not mine at all. After searching and finally approached by Rene who sincerely and honestly told me...
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Dear lianKualaLumpur,
It was our pleasure to have you as our guest. We sincerely appreciate your kind understanding on the shortfall and your appreciation towards our effort. Rene, Mark and Ibrahim gladly join me in thanking you for acknowledging their effort! We look forward to welcoming you back in the not too distant future.
Regards,
Jennifer Wong
Manager, Guest Care...
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