I travelled to Singapore recently with my brother, sister in law and cousin. We arrived after a short taxi journey from the airport. The location of the hotel was excellent, close to the bus stop, which connected to the MRT, opposite the Parkway Shopping Centre, local eating houses and Katong is a short walk way. As the hotel is in... More

Very good airport transfer facilities and luggage storage without any extra charge. After a big, long trip in Australia,we left 2 big luggages for 15 days in order to travel in Indonesia.To leave them at the airport, we had to pay almost 100 euros. With the same amount, we enjoyed a night at the Grand Mercure Roxy. Thank you.

We have stayed at the Roxy on a number of occasions and have always been impressed by the level of service, quality of rooms (they are huge and tastefully decorated) and location. It's the perfect hotel if you need to be close to the airport (free shuttle bus to and from airport) but want the opportunity to do some shopping,... More

On Sat we booked a king bed superior room for 4 people, today after complaining, we were informed there is not a room like it and the information is wrong and our room is only suitable for 3 people so they gave us an 'upgrade' a rollaway bed,(it was staed 1 rollaway is included)the room is now so squashed that... More

My family had a stay at the hotel few years back (before the renovation). My wife didn't like the hotel then, saying there's an old carpet smell. Last Sunday (14 Jun), my family had a stay at the hotel. To be honest, it wasn't our preference, but we took it because our Accor complimentary stay voucher is expiring by end... More

Superbly located close to the airport, if you need a place to stay a night on your way through Singapore, the Roxy is good choice. They have complimentary shuttle bus rides to and from the airport. The pool area is adequate and the gym is open 24 hrs, it is clean and with great cardio equipment. If you don't feel... More

Airport Shuttle was excellent - staff were welcoming and served well. Food was quite acceptable - location was acceptable. Rooms were comfortable and clean, the amenities were modern and of good standard and the bed was reasonable. Pillow selection was good.

First off, the free shuttle to and from the airport is already of great value. Location being near to the Singapore Expo, we finished all of our shopping for gadgets and electronic stuff at the PC Show on our fist day of visit. Even had some sale luggage at the John Little sale. What a timing! Of course Harvey Norman... More

I've read many insincere responses posted by hotel management on Tripadvisor, but the Grand Mercure Roxy actually walks the talk of what its management writes in response to reviews. Last year, I gave the hotel good marks for everything except the shower, which was too short for anybody over 6 feet to use comfortably. The management responded that they would... More