We stayed in grand Boracay for two nights its a very nice place , the staff are friendly. and they have lots of chinese guess. every day they a re cleaning your room and before you check in they are going to discuss to you their house rules which it help a lot for the guest . the breakfast is... More

Me and my family stayed at Grand Boracay Resort. The staff are very accommodating and they are helpful . we understand that we are in the island sometimes some of the amenities went off that was because o f the trip off of the electric power . but the rest of our stayed was very nice nice swimming pool. lovelky... More

they say it's five star hotel but no, their staff is rude, their rooms are unsanitized, u can tell by looking at their bathroom where mildews are present, they have housekeeping but u will be disappointed, insects are present so are mosquitoes, floors are not even mopped and sticky, small rooms for deluxe, towels are dark, bfast buffet is always... More

The beach was really wonderful. What ruined our vacation was the hotel -- the staff were a bunch of crooks. We stayed for three nights. The breakfast was included. On the first morning, my parents left their breakfast voucher in their room. EVEN THOUGH THEY HAD A LIST OF GUESTS AND ROOM NUMBERS WHO ARE ENTITILED TO THE BREAKFAST, they... More

Upon my arrival, I was shocked. I was booked on a deluxe room, But they insist that I was booked on their standard room. It took me 30mins before I could check in. Front desk staff (the small person) are talking in their own language which I don't understand. My room electric power is not working, so it took me... More

i've been staying in that hotel with my friends. we expect so much because the price is high. but we disappoint when we see the place no guest, i wonder why we found out the reason why because manager there is un educated she is rude and she say something mwe could not understand. the fat and small girls came... More

Truly awful. 2 star resort for a 4 star price. Staff rude and uneducated. Manageress even worse. Rooms small and dark and need bug spray. Place was nearly empty in high season and we found out why! Much better hotels in Boracay. Do yourself a favour read this and the other reviews and stay elsewhere.

This hotel has the best non-beachside location, right in the heart of Boracay next to the beach & mall but protected from noise. I can report there are NO giant ants and rooms are clean. My room had a few issues with power supply to some appliances but this did not spoil my stay. Staff are friendly and helpful as... More

A big minus star. If you have the money, please spend it wisely. From the front desk up to the management. Verrrryyyyy poor service. Not well trained and not educated.