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The Phoenix Hotel Yogyakarta


Jl. Jendral Sudirman No. 9, Yogyakarta, Java 55233, Indonesia
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90% Recommend
4.5 of 5 stars 54 reviews
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By trip type
All (54)
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5 of 5 stars
Dreamland
12 Nov 2009 | Trip type: Family

You can't find another hotels like this at Yogyakarta. This is a wonderful and beautiful hotel, with great architectur , warm hospitality athmosphere, and very very friendly staff. 5 Star, City Centre, Yummy Food, Nice Swimming Pool, and Perfect design of the room. Surely, we will come back to this hotel if we stay at Yogyakarta. We recommend all traveller... more

Management response from
Franck Loison, General Manager

We would like to thank you for choosing to stay at The Phoenix Hotel during your recent visit to Yogyakarta and for sharing your comments with TripAdvisor visitors. I was very pleased to read that you enjoyed your stay in our hotel. It is always encouraging for us to learn that our guest are satisfied with our services as it...

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5 of 5 stars
Hertford, England
2 Nov 2009 | Trip type: Couples

This is one of my favourite hotels anywhere. We spent the first 3 nights of our honeymoon here. The rooms are nothing special - fairly small but comfortable and with all you would need. It is the public areas that make it - the pool is great and the restaurant must be one of the best in the whole of... more

Management response from
Franck Loison, General Manager

We would like to thank you for choosing to stay at The Phoenix Hotel during your recent visit to Yogyakarta and for sharing your comments with TripAdvisor visitors. I was very pleased to read that you enjoyed your stay in our hotel. It is always encouraging for us to learn that our guest are satisfied with our services as it...

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5 of 5 stars
Manila, Philippines
29 Oct 2009 | Trip type: Friends getaway
1/1 found this review helpful

Our Yogyakarta Hotel was a pleasant surprise. Lovely colonial-inspired architecture, nicely- appointed and tidy rooms, beautiful courtyard and swim area, superb breakfast buffet, handsomely-decorated reception and sitting areas. More than all these, the hotel staff are so accommodating. My friend fell ill while here and the staff were so kind to us - buying medicines, offering us choice tables, providing... more

Management response from
Franck Loison, General Manager

We would like to thank you for choosing to stay at The Phoenix Hotel during your recent visit to Yogyakarta and for sharing your comments with TripAdvisor visitors. I was very pleased to read that you enjoyed your stay in our hotel. It is always encouraging for us to learn that our guest are satisfied with our services as it...

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3 of 5 stars
Copenhagen, Denmark
20 Oct 2009 | Trip type: Business
0/1 found this review helpful

A very nice hotel, but did not impress me very much. Our room was a small suite with a small balcony with a pool view. The food is so and so, one thing was i gave up getting proper coffee (the staff seem to believe they should oversteem/boil the milk), WORSE the wine - why the in the name of... more

Management response from
Franck Loison, General Manager

Following your comments on TripAdvisor, I was quite disapointed to hear about the problems associated with your recent stay with us. There is simply no excuse for the failure on our part. It appears, that you did catch us at our worst, and for that I deeply apologize. Rest assured that I shared your comment with our department heads concerned...

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5 of 5 stars
London
12 Oct 2009 | Trip type: Couples

From the moment we checked into The Phoenix, we were treated with the best service I have ever received in a hotel. We were actually offered a free upgrade upon arrival and then were shown to our rooms. The staff are all so helpful and love talking to you and practicing their (very good) English. Our room was huge and... more

Management response from
Franck Loison, General Manager

We would like to thank you for choosing to stay at The Phoenix Hotel during your recent visit to Yogyakarta and for sharing your comments with TripAdvisor visitors. I was very pleased to read that you enjoyed your stay in our hotel. It is always encouraging for us to learn that our guest are satisfied with our services as it...

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4 of 5 stars
Bangkok, Thailand
11 Oct 2009 | Trip type: Couples

We booked The Phoenix for two nights so we could enjoy the sights of Yogya. We chose the hotel based on the Trip Advisor comments and on the pictures on the hotel website...we like the colonial look! On arrival at the hotel we were really pleasantly surprised by the overall atmosphere and decor, it really is a lovely looking hotel.... more

Management response from
Franck Loison, General Manager

We would like to thank you for choosing to stay at The Phoenix Hotel during your recent visit to Yogyakarta and for sharing your comments with TripAdvisor visitors. I was very pleased to read that you enjoyed your stay in our hotel and I have as well noted your comments related to the breakfast buffet and shower head condition in...

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5 of 5 stars
indonesia
11 Oct 2009 | Trip type: Family

Staying in this hotel is very-very WonDeRFulL....the building is very beautiful and has Indische Design Artchitecture, and the staff are Very NicE...it is a PERFECT atmosphere, and we can say that it is the second palace after Sultan palace in yogya ^_^ v because they serve us as a Queen and King.... MAny Smiling face there and very helpfull Thank... more

Management response from
Franck Loison, General Manager

We would like to thank you for choosing to stay at The Phoenix Hotel during your recent visit to Yogyakarta and for sharing your comments with TripAdvisor visitors. I was very pleased to read that you enjoyed your stay in our hotel. It is always encouraging for us to learn that our guest are satisfied with our services as it...

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5 of 5 stars
Cape Town, South Africa
22 Sep 2009 | Trip type: Couples

We stayed here for a single night, en route from Bali to Jakarta. Our goal was simply to visit the temples at Prambanan and Borobudur. The hotel helped us to arrange a pickup from the airport and transport to all the temple sights. The entire experience was brilliant - everything worked smoothly and we had unexpected time to spare. So... more

Management response from
Franck Loison, General Manager

We would like to thank you for choosing to stay at The Phoenix Hotel during your recent visit to Yogyakarta and for sharing your comments with TripAdvisor visitors. I was very pleased to read that you enjoyed your short stay in our hotel. Sorry for not having asked you to pre-book your table for dinner in our main restaurant at...

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4 of 5 stars
san francisco
19 Sep 2009 | Trip type: Couples

It's probably one of the better hotels in Yogya but I felt that I was running into staff everywhere I went...which might not necessarily be a bad thing. The location off Malioboro but north of the main action was just right. Our room was great and well appointed. It had a balcony with views of Merapi volcano which showed it's... more

Management response from
Franck Loison, General Manager

We would like to thank you for choosing to stay at The Phoenix Hotel during your recent visit to Yogyakarta and for sharing your comments with TripAdvisor visitors. I was very pleased to read that you enjoyed your stay in our hotel. Let me apologize for the confusion of the chambermaid concerning your laundry ; meanwhile regarding your comments related...

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5 of 5 stars
Singapore
17 Sep 2009 | Trip type: Solo travel

In addition to my stay at Le Phoenix hotel, I have ask the GM of the hotel to organize for me a treck to climb the Merapi Volcano. The hotel has organized this excursion with a lot of professionalism : they organized a pic nic at 3,000 meters ! If you stay in this hotel and you want to have... more

Management response from
Franck Loison, General Manager

We would like to thank you for choosing to stay at The Phoenix Hotel during your recent visit to Yogyakarta and for sharing your comments with TripAdvisor visitors. I was very pleased to read that you enjoyed the picnic organized for you on the top of Merapi. I believe this package is one of our signature activity and I hope...

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Travellers Who Viewed This Property Also Viewed
Location: Yogyakarta, Java
INR75,652*
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Location: Yogyakarta, Java
Price not available
Location: Yogyakarta, Java
INR5,540*
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The Phoenix Hotel Yogyakarta Also Known As

  • Phoenix Hotel Yogyakarta
  • Yogyakarta Phoenix Hotel
Address: Jl. Jendral Sudirman No. 9, Yogyakarta, Java 55233, Indonesia