Stayed here in a studio apartment for over 3 months. The good - location is super, next to Grand Indonesia and Plaza Indonesia so easy access to shopping, transport and food. Cost is lower than other apartments, and laundry is reasonably priced. Security and concierge staff are very helpful and friendly. The bad - very tired rooms, sub standard housekeeping,... More

This is a value-for-money accommodation if you are sharing an apartment with friends, and having Plaza Indonesia and Grand Indonesia as neighbors, you can be assured of good shopping and food. The apartment looks rather worn out, and I felt that the place is meant for tall people. The shower head was left at a great height and I could... More

Considering the property was built more than 10 years ago, it is considered well maintained. This place was ideal for family stay as it is very spacious (we took 2 bedroom apartment during our visit) which includes living room, dining room, kitchen and even helper's room (which we don't use). Location is also quite strategic as it is located next... More

What a room! Nice view, top floor, three bedrrom, three bathrooms, kitchen, room and separate bathroom for baby-sitter, restroom, living room. It could have a nicer TV in the ilving room but the hotel is very nice. The breakfast is amazing. The chef now how to prepare some eggs and omelets! É literalmente do lado do shopping! Muito bom! A... More

One particular employee was the most extremely rude person I have yet to encounter in Indonesia. I caught her bad !mouthing me in my presence in Bahasa, thinking I did not understand what she was saying.  Very insulting and embarrassing for me regarding the other staff members.  I had a 2 month reservation, and check out after my first evening.... More

Stayed for the second time in December 2011 for two nights. The two-bedroom apartment booking was made via an internet booking site. No hassle. Travelled will family of 5 (including myself). Since we don't have any maid, the maid-room mattress actually utilised for the fifth person. No need to ask for additional bed/mattress. The complaints would be the breakfast and... More

This hotel is absolutely terrible and what makes it worse is that they have used airbrushed or fake photos on their website and misleading descriptions of the facilities to make it seem much better than what it really is. They also don't respect non-smokers and provide smoking rooms when a non-smoking room is booked. If I had known what this... More

I stayed at Ascott for two months, and would definitely stay there again for a long-term visit. First, the positives: The rooms are very spacious and have pretty much everything you need, except a coffeemaker. The kitchen is fully equipped, and the apartments are furnished, if dated. The bathrooms are gorgeous and really large. The location can't be beat. It's... More

The location is the best thing that the Ascott has going for it, being within two minutes walk of an entrance to Grand Indonesia. Staff were friendly but the rooms are a little dated and despite being marketed as a hotel when I asked for a change of bed linen was advised that this only occurs on Monday, Wednesday and... More