93 Reviews 
There are many, many good hotels in Jakarta. Sari Pan Pacific is one but a few issues after staying there last week AFTER a long absence. The rooms are quite small and the bathroom is obviously even smaller (standard ok in Deluxe) - these cannot be changed. However the prices have - well over $120 and that is with a...
More
Reviewed 27 April 2011
Dear denpasar52
Thank you very much for taking the time to post a review on TripAdvisor detailing your recent stay at Sari Pan Pacific. Thank you for your comments regarding our lobby and breakfast and also thank you for raising the issue regarding our parking fee.
Unfortunately on May 1st 2012 our neighboring building selected a different parking company to...
More
I was a guest at the Sari for one night on a business trip. The hotel room was nicely sized, and cleanliness was acceptable. There was a welcome drink coupon issued upon check in.
The location is quite central in Jakarta and near to my customers. The downsides are the white lights used for room lighting at the ceiling, and...
More
Dear Romuluz75
Thank you very much for taking the time to post a review on TripAdvisor detailing your recent stay at Sari Pan Pacific. Thank you for your comments regarding our size and cleanliness, as I can assure you that our housekeeping team truly works hard to maintain very high standards of cleanliness. This is not always easy in an...
More
I was rather amused most of the time when I stayed at the Sari Pan Pacific - it must be a cash-cow for the owner as there certainly has not been a single iota of renovation seemingly since they opened. I also stayed at the Manila Pan Pacific recently and it is also old as the ages! C'mon Pan Pac,...
More
Dear RenMaKe
Thank you very much for taking the time to post a review on TripAdvisor detailing your stay at Sari Pan Pacific. While I certainly agree that we are in need of upgrading most of our property, we have indeed completed a number of key refurbishments over the past 12 month period. Unfortunately this first stage has been a...
More
Stayed here on a business trip. It has central location, close to major business areas in Jakarta. Lunch was also great, wide selection with a BBQ stall. Service was also perfect. The only downside would be the old furnishings which make them very much look like a 90's hotel. If you don't mind with it then it's a great hotel.
Dear agentenzo,
Thank you for taking time to post a review on TripAdvisor detailing your latest stay at Sari Pan Pacific Hotel. Firstly a big thank you regarding your recognition of our associates towards the services provided to you. Our associates are indeed a wonderful example of Indonesian Hospitality and provide a very welcome and friendly experience to our guests....
More
I stayed during my short business trip to Jakarta. As my colleagues recommended me, the hotel is conveniently located in the city center, right across the street of Sarina Department store. The hotel staff are very friendly and attentive to help for any query. The room comes with complimentary wifi. I was entitled for complimentary breakfast and food selection is...
More
Dear TokyoTrotter,
Many thanks for taking time to post a review on TripAdvisor detailing your recent stay at Pan Pacific Jakarta. Thank you indeed for your kind words regarding our associates who truly exemplify Indonesian Hospitality. Also our location within Jakarta’s city center is excellent for business, leisure and shopping purposes.
Our Standard and Deluxe rooms certainly are in need...
More
I stayed on business on a number of occasions and always had a room on one of the Pacific Floors - the suites on the upper floors of the hotel: two rooms knocked into a single suite, with a small kitchen included. The rooms were very comfortable. There are fancier places to stay in Jakarta but I was always comfortable...
More
Dear Dean M
Many thanks for taking time to write a review on TripAdvisor. It is always a great pleasure to hear when guests compare their experience to an experience as close to home as could be. Our team on our Pacific Floor exemplifies Indonesian hospitality and I know they will equally appreciate your comments. Our Pacific Club Rooms are...
More
I recently booked into the Pacific Suite for a one-night stay and I must say that I have no regrets, except for the short stay. Evening cocktails at the Executive Lounge was a pleasant experience with very attentive hotel staff to attend to your needs. Breakfast at the lounge was just as good.
However, furnishings, though still comfortable, seem a...
More
Dear TkLim07
Thank you very much for taking time to write a review on TripAdvisor. I greatly appreciate your kind comments regarding our service, and will personally share this with my team. Our Pacific Club rooms and associated lounge benefits certainly are highlighted with our best services; however I can assure you our associates keen hospitality orientation exists throughout our...
More
My husband and then stayed at the Sari Pan Pacific Jakarta back in March 2011 - I know - the review is late but better late than never?
We booked the Pacific Suite through lastminute.com. The room was spacious, clean and the staff were friendly and nothing was too much trouble. Would defintely recommend this hotel on the attitudes of...
More
Dear Westlian,
It is never too late to write a nice review on TripAdvisor and I personally thank you for not forgetting to do so :). While our Hotel is not the newest in town, I am very happy with our Housekeeping team as they indeed ensure that every room and all of our public areas are very clean. As...
More
its good to be back to Sari Pan Pacific Hotel, Jakarta after my last visit in May 2011.
This hotel is never fail to make me feel at home, hence its become the hotel of choice for me since 2004.
One thing that I would applaude the hotel is on the upgradement of the security feature i.e. Access of the...
More
Reviewed 8 July 2007
Reviewed 10 May 2011
Dear akublues,
Thank you for taking time to complete this review on TripAdvisor. It is always great to hear from guests who have experienced our Hotel and service over time. Thank you also for noticing some of the improvements we have completed over this past year. Yes our new elevator key readers are a great security feature, and I appreciate...
More
This would be my second stay within the year at the property. There is no doubt this is a grand old lady. All the staff really go out of their way to make one feel at home. Am in the Pacific Club Room which is like a suite with its own separate living room. Rooms are very comfortable and look...
More
Dear Edster88,
Thank you for taking time to complete a review of your recent stay at Pan Pacific Jakarta. I greatly appreciate your comments regarding how our associates go out of their way to make you feel at home. Indeed our associates exemplify Indonesian Hospitality and I will gladly share your comments with all of them.
Our Pacific Club Rooms...
More
If you own or manage Sari Pan Pacific Jakarta, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
184 Reviews
160 Reviews
168 Reviews
