From the moment we arrived we wished we had not left the Shangri la . The hotel is more like a budget hotel in many respects. They could not find our reservation and rather then invite us to wait in the club lounge (as we paid for club rooms, waste of money). They made us stand at reception for 30... More

Very good rooms in this hotel with a great breakfast, I think its the best breakfast in Jakarta Gym is very small and not so good, pool also very small and surrounded by buildings, not a great place if you are looking for a tan More

My family and I just stayed at the JW Marriott in Jakarta this past New Year's Eve and had a fabulous time. We had an all-you-can-eat-and-drink buffet at the Pearl Restaurant, which was outstanding. The food and service were perfect. We were completely looked after and had everything we wanted, but never felt like the staff was too overbearing (like... More

My wife, sister, her husband and I stayed here for New Year's Eve a few nights ago. This hotel is absolute class. Super comfortable bed, great views of Jakarta, and great service. We had a buffet in the Chinese restaurant which was lacking vegetarian options, but still great. The bath and shower water were not quite hot enough for the... More

I stayed here for an extended period during my business trip to Jakarta. The hotel was amazing, the staff was courteous, the rooms impeccable and the food excellent. The hotel was able to give us Long Term Stay (LTS) rates which just made staying here all that much sweeter. Even though there is security, it was still worth the little... More

Check in was swift and friendly. Room was well appointed with an awesome view of Jakarta skyline. Breakfast was great with a great variety. The toilet bowl was faulty but they were quick to fix it. The internet connection was fast and user friendly. I am a Marriott Rewards member so internet was free. More

Still my favourite place here. I’ve bunked here and at the Grand Hyatt. I’ve been at multi-day meetings at the Mulia, the Ritz Carlton, and the Four Seasons. I still rank the JWM very highly. This trip I was at the JWM for four nights, meetings at the Four Seasons for four days. First, the street side security, as one... More

A great hotel - excellent staff & a clean and comfortable property makes it a pleasant business trip. More

I was there for 9 days on business. The staff was always very helpful from the front desk and concierge to the restaurant staff. Since I have a Marriott Rewards account, internet was free, wired in the room. That is a pretty low standard for getting it free. The breakfast buffet was included and I don't believe I have eaten... More