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Good Hotel. Better to improve English language of front office staff. How ever they helped.
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I have been in this hotel before, and that worked out good. This time however, reception was in terrible disorder. ROoms could not be made available fast although we had valid reservations, payment was in complete disarray due to failing equipment. Even when we were in the taxi to hurry to the airport there was confusion about my payment that...
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Thank you for taking time to share your comments with us.
First of all, on behalf of Ibis Jakarta Mangga Dua, please accept my deepest apologies for the inconvenience you were caused during your stay with us.
It is through feedback such as yours that we are able to improve the quality of our products and services to better meet...
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I opted for this hotel based on my experience with other ibis properties around the world. My friend and I arrived here after a long flight to meet two unfriendly check in staff who could barely speak English, after our difficult introduction we were shown to our rooms which had stained bed sheets, non functioning a/c, dirty bathrooms and towels....
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1. your basement parking and entry gate are not good enough. if cleaned and repaint, i think will be better.
2. internet conection is not good. very low speed.
3. breakfast menu are not variatif
those problems were not found at ibis kemayoran. pls upgrade your quality for guest convenience.
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Located near Mangga Dua Shopping center and railroad. The room was excellent. The service was good but the location is the downsides. During the day, it's very traffic. During the night, the street in front of the hotel became night market and very crowded.
The hotel is also closed to "Old-town Jakarta" and Ancol.
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Service is quite standard from any other Accor hotels, decently good and quick. Room is ok even though surface of the wooden floor looked a bit grimy. Location is strategic, just couple steps away from one of the biggest wholesaler markets in Jakarta. On the other hand, I felt the lobby was not felt like a regular Accor's lobby, felt...
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I booked this hotel after viewing the same in the internet. As I needed to meet some other guests during the stay, the location and facilities was quite poor (renovation on going). The reception generally can only handle person to person and once there is large group do not know to handle such situation.
This hotel may be suitable for...
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Everything was very good. i have only given an average rating to location. Location as a whole in the city is very good, Not very far from airport took me only 25 minutes. and all other entertainment joints are very close. Many local shopping malls are at walking distance. mall mangga dua is just adjacent. but the Street from which...
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