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Ibis Jakarta Mangga Dua Hotel

3.0 of 5
Jalan Pangeran Jayakarta 73, Jakarta 10730, Indonesia
Hotel amenities
Ranked #82 of 195 hotels in Jakarta
3.0 of 5 stars 186 Reviews
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186 reviews from our community

What travellers say about this hotel
  • Shopping mall(3)
  • Helpful and friendly(3)
  • Not bad(3)
Traveller rating
    10
    75
    61
    29
    11
Only show reviews for Family (25) | Couples (20) | Business (32)
Date Rating
Posted by an Accorhotels.com traveller
Surabaya, Indonesia
4 of 5 stars Reviewed 14 February 2012 NEW

Was this review helpful? Yes
SamanSriLanka
Colombo
Reviewer
4 reviews
5 helpful votes
5 of 5 stars Reviewed 13 February 2012 NEW

Good Hotel. Better to improve English language of front office staff. How ever they helped. More

Was this review helpful? Yes
Posted by an Accorhotels.com traveller
Kuala Lumpur, Malaysia
1 of 5 stars Reviewed 26 January 2012
3
people found this review helpful

More
Was this review helpful? Yes
Akmal Maulana, Revenue Analyst and E-commerce at Ibis Jakarta Mangga Dua Hotel, responded to this review
6 February 2012

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Posted by an Accorhotels.com traveller
Groningen
Senior Reviewer
10 reviews
1 helpful vote
1 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

I have been in this hotel before, and that worked out good. This time however, reception was in terrible disorder. ROoms could not be made available fast although we had valid reservations, payment was in complete disarray due to failing equipment. Even when we were in the taxi to hurry to the airport there was confusion about my payment that... More

Was this review helpful? Yes
Akmal Maulana, Revenue Analyst and E-commerce at Ibis Jakarta Mangga Dua Hotel, responded to this review
6 February 2012

Thank you for taking time to share your comments with us. First of all, on behalf of Ibis Jakarta Mangga Dua, please accept my deepest apologies for the inconvenience you were caused during your stay with us. It is through feedback such as yours that we are able to improve the quality of our products and services to better meet... More

kcakkara
Mumbai, India
Senior Contributor
23 reviews
6 helpful votes
2 of 5 stars Reviewed 15 January 2012
1
person found this review helpful

I opted for this hotel based on my experience with other ibis properties around the world. My friend and I arrived here after a long flight to meet two unfriendly check in staff who could barely speak English, after our difficult introduction we were shown to our rooms which had stained bed sheets, non functioning a/c, dirty bathrooms and towels.... More

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Posted by an Accorhotels.com traveller
bandung
1 review
3 of 5 stars Reviewed 5 January 2012

1. your basement parking and entry gate are not good enough. if cleaned and repaint, i think will be better. 2. internet conection is not good. very low speed. 3. breakfast menu are not variatif those problems were not found at ibis kemayoran. pls upgrade your quality for guest convenience. More

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wgunarto
Jakarta, Indonesia
Senior Reviewer
8 reviews
10 helpful votes
3 of 5 stars Reviewed 22 December 2011

Located near Mangga Dua Shopping center and railroad. The room was excellent. The service was good but the location is the downsides. During the day, it's very traffic. During the night, the street in front of the hotel became night market and very crowded. The hotel is also closed to "Old-town Jakarta" and Ancol. More

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Posted by an Accorhotels.com traveller
Jakarta, Indonesia
1 review
1 of 5 stars Reviewed 17 December 2011

Service is quite standard from any other Accor hotels, decently good and quick. Room is ok even though surface of the wooden floor looked a bit grimy. Location is strategic, just couple steps away from one of the biggest wholesaler markets in Jakarta. On the other hand, I felt the lobby was not felt like a regular Accor's lobby, felt... More

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Posted by an Accorhotels.com traveller
Kuala Lumpur, Malaysia
1 review
2 of 5 stars Reviewed 17 December 2011

I booked this hotel after viewing the same in the internet. As I needed to meet some other guests during the stay, the location and facilities was quite poor (renovation on going). The reception generally can only handle person to person and once there is large group do not know to handle such situation. This hotel may be suitable for... More

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Posted by an Accorhotels.com traveller
Jalandhar, India
1 review
4 of 5 stars Reviewed 17 December 2011

Everything was very good. i have only given an average rating to location. Location as a whole in the city is very good, Not very far from airport took me only 25 minutes. and all other entertainment joints are very close. Many local shopping malls are at walking distance. mall mangga dua is just adjacent. but the Street from which... More

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