It was an absolute joy staying in the Intercontinental Jakarta at Midplaza for only two days! My room was elegant, beautiful and laid out in such a practical layout which help me remain organized during my stay. Loved the bathroom! The breakfast was wonderful, with a variety of my favorite foods. I will never forget my trip to Indonesia because...
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Thank you for your recent stay at InterContinental Jakarta MidPlaza, we are glad that you had enjoyed your stay with us and found the hotel to your liking.
We hope that we will have the opportunity to welcoming you back in the near future.
Best regards,
Prissilia Pangemanan
Director of Public Relations
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For over 5 years I have been staying in Intercontinental Jakarta at Midplaza, and quality has been relatively constant. Good news, because it gives business travellers assurance. Friendly staff (sometimes a bit slow, but just to ensure the guest is well-treated) willing to accommodate your wishes. Very helpful people and professionals who can get you anywhere in Jakarta conveniently for...
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Thank you very much for providing us with your feedback and your continuous patronage towards our hotel. We are glad that you found our staff friendly.
It is certainly one of our hotel strength that the hotel is conveniently located within the pulse of the city’s thriving central business, commercial district and in close proximity to an array of entertainment...
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I stayed 3 nights for work.
I was upgraded to a small suite and took the business package with access to the bar and business services on the top floor. That made my stay wonderful as I felt comfortable enjoying the drinks by myself of an evening.
Staff in general was nice and professional
I went to the spa for...
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Dear Nathaliejane99,
Thank you very much for providing us with your feedback. We are glad that you found our staff nice and professional.
We are perturbed to hear that our reception was slow, rude and paid no attention to guest as well as no one had assisted you to bring down your suitcase upon check out. We sincerely apologize for...
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Stayed here for business trip twice in sept and nov 2011. The rooms are spacious especially the bathroom. Great selection of food at breakfast as well. Staff are helpful and service is prompt. Tried the massage at the hotel spa and feel that it's not worth the price.
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Dear Cloverleaves,
Thank you for your positive review on our hotel. We are pleased that you found everything to your liking and we certainly hope that InterContinental Jakarta MidPlaza will be your preferred choice for accommodation on your return trips to Jakarta.
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1. I tried to use the Complimentary Night Certificate, and was told by the rep (Ms. Nita) that the certificate can only be used on the weekends. It doesn't say that in the voucher, in fact it says "valid on any day subject to availability. How can you change the terms of usage while a customer has already purchased? How...
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Dear AndreasOei,
Thank you for bringing to our attention the incident and problem you have encountered in our hotel. We are sorry that you have had some problems with Priority Privilege and that this programme has not met your expectations.
We would like to point out that Priority Privilege is not a room booking programme but a Food and Beverage...
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5 day business stay and used the business's centre downstairs, very good but they need the projectors to be on the ceiling rather than a table.
Room comfortable without being exciting
Bed absolutely superb.
Food good all round with good choice for all cuisines !Bachus bar warm and inviting colleagues top drawer
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Dear PhilipDorrell,
Thank you for your recent stay at InterContinental Jakarta MidPlaza, we are glad that you had enjoyed your stay with us and found the hotel to your liking.
We hope that we will have the opportunity to welcoming you back in the near future.
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Old style hotel but lovely rooms and good restaurants. Gym is not great but ok for short trip.
Its in good location with nearby malls. Has a nice spa and lobby area
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I have stayed at this hotel for at least 10 times before but it's still worth reviewing because I know other travelers like to check for options.
Upside:
Excellent service - as you would expect a 5-star hotel with 5-start service. Staffs were attentive and I love the Indonesian hospitality. The bed is heavenly. The last I stayed here out...
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I have The Intercontinental Mid Plaza Priority Privellege Membership, and from that I got some vouchers, including 2 complimentary stay at their Studio Suite. I've used one of the complimentary stay voucher around last April/May. I planned to use the second voucher this december, so I made a booking through Priorty Privellege. Surprisingly, the next day after I made the...
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Dear Herichan_dua,
Thank you for taking the time to write your review. I do apologize for any inconvenience that you have experienced. I will follow up with the staff to ensure that similar incidents won't happen again.
I am glad that you did find our Front Desk staff as quick and friendly. I was disappointed to read that you had...
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I stayed here for 3 nights for a business trip. Overall I was impressed with the hotel.
Room- stayed on club level. Size of room was spacious, nice furniture, good view, and was quiet. Bathroom was super clean. I was so busy with work that I was barely in the room.
Club level had a great assortment of food and...
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177 Reviews
140 Reviews
157 Reviews
