I stayed in the hotel with my business partners for 2 nights. She had gotten a better and larger room than mine. We requested twin bed room. However, we got double bed room. The reason given by the front desk was we were late for check in. The next day, i was out for whole day sales call and once... More

I stayed in the hotel with a friend for 7 nights. My friend had gotten a better room than mine, while I got the standard one. The difference is mostly in the size of the room. The bed is just heavenly, even in my standard room. Sadly, I forgot to ask the brand of the mattress from the hotel staff.... More

we came from 9 hours flight me and my friend. we already booked one night at this new hotel. we just needed to sleep because we have a flight the next morning to Bali. the hotel staff was very friendly,always smiling and always ready to assist you. the hotel as i mentioned was new. so even though we knew a... More

Old rooms & in poor condition. VERY old bathroom. We stayed there for 2 nights. They didn't make up our room during our stay!! When I finally complained during check out, the girl at front desk said "sorry", but the true meaning was "I don't care!" Breakfast VERY poor in quality and variety, almost rubbish! I asked for a cappuccino... More

This hotel has several good sides and some not so good sides. The staff is service minded, and the breakfast buffet just great. The restaurant was almost deserted in the evenings, but deserve more visitiors, as the food is very good. I stayed in one of the top floors, and the view was great. The room was a bit small,... More

Stayed for 3 days 2 nite.. Overall was excellent.. Very modernized hotel room with such a great ambience plus friendly & helpful staff. Breakfast was fantastic with a lot of choice to choose from such as bread pudding, bed was very comfortable & big, bathroom was very big & very clean, get high floor wit city view, room service was... More

I would rate this hotel as a more than average comfort hotel. Although they are rated 4 star, I was quite surprised they do not have any sleeping bath tub but shower. I was initially given a room on the 33rd floor with a very nice view. Unfortunely, the afternoon sun beat the heat directly through the room glass windows... More

Chose this Hotel for last night in Jakarta as it is closer to airport for morning getaway. 30-35 minutes in optimum traffic conditions. At 33-stories, the BW is the tallest thing around with nice, clear views of everything. Stay was in special deluxe room on 28th floor. Room had about 5 linear meters of floor to ceiling widows with two... More

Being new to this property, it became a last minute decision on my part as the rest of the group members had already decided on the place. It was early December 2011, right in the middle of the rainy spell which resulted in sporadic floodings aroung mangga dua and besar. Location wise, not the perfect choice, but again, talking about... More