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Swiss-Belhotel Mangga Besar

Hotel amenities
Jl. Kartini Raya No. 57, Jakarta 10750, Indonesia
Ranked #53 of 206 hotels in Jakarta
3.5 of 5 stars 44 Reviews
Swiss-Belhotel Mangga Besar
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44 reviews from our community

    Trip type
Traveller rating
    8
    20
    8
    6
    2
Date Rating
Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Value for money if you can put up with the check-in process”
3 of 5 stars Reviewed 16 May 2012

Check in was quite dreadful. Long queue, two staff on desk, five staff milling around in the lobby unaware of how to assist, Not a good first impression especially with kids in tow. Half an hour later you get your keypass but then no bell boy to transport luggage to the room. So you end up carrying four pieces whilst... More

Was this review helpful? Yes
See 4 more reviews by JackBarr for Jakarta
GM_SBMBJakarta, General Manager at Swiss-Belhotel Mangga Besar, responded to this review
18 May 2012

Dear reviewer, Thank you for taking the time to comment regarding your experience during check in. If the date of the review was the date of check-in, the I have to agree that we did indeed expereicne some heavy check-in periods during that day, and the next. I will pass on your comment regarding the security to the company handling... More

1 review
“Friendly Concierge staffs”
4 of 5 stars Reviewed 9 May 2012 via mobile

Overall, stay was good but what upset me is, I have to wait for almost 1 1/2 hours to check-into the room, thats because, room was not ready. Anyway, was given welcome drink while waiting.

Was this review helpful? Yes
GM_SBMBJakarta, General Manager at Swiss-Belhotel Mangga Besar, responded to this review
9 May 2012

Dear Reviewer, Thank you for taking the time to comment on your recent visit to our hotel. sadly, without the date and time of your arrival I am unable to investigate the delay you experienced, however, I have taken the liberty of passing your comment to my Fronf Office Manager for her followup. Kind regards C. MacLean General Manager More

1 review
“We are impressed with the service.”
5 of 5 stars Reviewed 3 May 2012 via mobile

Me and my husband stayed in this hotel from 29th April - 2nd May, and we must say that this hotel is beyond our expectations. The service are excellent and the staff never failed to greet us with a smile. The food is delicious and the spa is wonderful (request for Astri, she is a great masseuse). Our room is... More

Was this review helpful? Yes
GM_SBMBJakarta, General Manager at Swiss-Belhotel Mangga Besar, responded to this review
6 May 2012

Dear reviewer, I would like to take this opportunity to thank you for taking the time to comment on our hotel. It was indeed a pleasure to read your comments and I will pass these on to the relevant departments. I was also happy to read that you will recommend the hotel to others and we hope to have the... More

Jakarta
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Nice Hotel and Good Value”
5 of 5 stars Reviewed 28 April 2012

Stayed here on mid of April. The staff are friendly. Rooms spacious and clean. Location is strategic and food was very good. The bed was very comfortable. It has a gym and also newly opened Spa that was quite good. All in all, you will not regret to stay in this hotel, as their service and products is value for... More

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Al Khobar, Saudi Arabia
Senior Contributor
27 reviews 27 reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
“Nice Stay & Value for Money”
4 of 5 stars Reviewed 11 April 2012

My husband & I stayed in Swiss-Bel for 4 nights in March. And I can say it was a nice comforting stay. This hotel is spacious, from the lobby to the corridors to the elevators to the room itself. Beds & pillows were comfortable. We liked the free WIFI, using a username & password but it was useful for more... More

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See 2 more reviews by Battota_AA for Jakarta
GM_SBMBJakarta, General Manager at Swiss-Belhotel Mangga Besar, responded to this review
12 April 2012

Dear Reviewer, Thank you for taking the time to commenton our property. I was pleased to read that you found our property value for money and central location. I will pass on your comments to the Concierge. Thank you again, Kind regards C. MacLean General Manager More

Perth, Australia
1 review
“Great hotel”
4 of 5 stars Reviewed 8 April 2012

stayed at swissbel from the 16th. we had booked 6 rooms. only thing we didnt get was rooms on the same floor. a few of the guys had rooms on a different floor. price is very reasonable and all of us were pretty happy with our stay. did find it a bit weird with the minibar being locked though. received... More

Was this review helpful? Yes
GM_SBMBJakarta, General Manager at Swiss-Belhotel Mangga Besar, responded to this review
10 April 2012

Dear Reviewer, Thank you for your comments, especially regarding the minibar, which I have shared with the departments concerned. I have also noted your comment regarding the booking limits and will followup with the relevant booking engine after I have identified your booking source. I was very pleased to read that you will return in the future. Kind regards, C.... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“"Not Good At All..."”
2 of 5 stars Reviewed 5 April 2012

Stayed there over the 16/3/2012's weekend (4D3N). Had read some reviews on the place and stayed in their Hotel in Medan before and the stay then was pleasant. Did not turn out good this time around. Checked in was slightly longer then usual but the saving grace was En. Iqbal who was polite and sweet. We had requested for a... More

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GM_SBMBJakarta, General Manager at Swiss-Belhotel Mangga Besar, responded to this review
7 April 2012

Dear reviewer, Thank you for your comments which I have read with some concern. I have noted the comments regarding the F&B service and will investigate the matter further. I will also try to identify the taxi driver you took, although the lack of date and time will make it difficult to do so. In regards to the room, we... More

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12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“The good and the bad.”
3 of 5 stars Reviewed 15 March 2012

This hotel is a great location for acess to the exhibition centre which was why we were in Jakarta. The price seemed reasonable compared to other hotels and it was also a fairly new hotel so we thought it would be in reasonable shape still. We arrived and were upgraded from a standard room which was a nice start, we... More

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GM_SBMBJakarta, General Manager at Swiss-Belhotel Mangga Besar, responded to this review
19 March 2012

Dear Timita, I would like to take this opportunity to thank you for your comments regarding your recent visit to our hotel. We have noted both your positive and negative comments and would like to assure you that we will investigate the negative comments. We have narrowed down your room to the floor location you mentioned and will check each... More

Jakarta, Indonesia
Top Contributor
51 reviews 51 reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
“Heart of Jakarta”
5 of 5 stars Reviewed 11 March 2012

Nice place for sleep. Hotel location are closed with some toursit destination. Awesome breakfast and nice lobby and facility in there. Some cake shop inside the hotel gave discount if you buy after 7 AM. And some pastery shop is gave 50% discount for buy after 7 PM, not far away from lobby area.

Was this review helpful? Yes
See 15 more reviews by VictorDragono for Jakarta
GM_SBMBJakarta, General Manager at Swiss-Belhotel Mangga Besar, responded to this review
12 March 2012

Dear Victor Dragono, May I take this opportunity to thank you for taking the time to write your review on our hotel. I was please to see that you reviewed the hotel so highly and that you enjoyed our breakfast. We look forward to welcoming you back to the hotel in the future. Regards C. MacLean General Manager More

Singapore, Singapore
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Great location for your next Java Jazz festival in Jakarta”
4 of 5 stars Reviewed 7 March 2012

My 2 sisters and I are ardent fans of Java Jazz Festival in Jakarta. This time, it has been the 3rd time and looking forward for the next one. Somehow, we decided with this hotel because of the location, which was not very far from the festival venue, and the price was reasonable. The check in was smooth, we got... More

Was this review helpful? Yes
GM_SBMBJakarta, General Manager at Swiss-Belhotel Mangga Besar, responded to this review
12 March 2012

Dear Sara Skov, Thank you for taking the time to review our property. Was delighted to read of your surprise for the upgrade and pleased that the check in etc went smoothly. Was also ahppy to hear that you didn't have too many problems with the traffic. We look forward to welcoming you back next year for the next Jazz... More

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Additional Information about Swiss-Belhotel Mangga Besar

Jl. Kartini Raya No. 57, Jakarta 10750, Indonesia
Price range (per night):* INR3,511 - 7,524

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Swiss-Belhotel Mangga Besar
Jl. Kartini Raya No. 57
Jakarta 10750
Indonesia
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the view from room 1102 вид из номера на "самый центр джакарты"! Sept 8, 2011 bath water. Actual color, not retouched. Sept 8, 2011 bath water with sediment. Actual color, not retouched.
Swiss-Belhotel Mangga Besar Photos (20 traveller photos)

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