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All 178 Lhasa hotels »

Four Points by Sheraton Lhasa

3.5 of 5
No.5 Section 1 Lin Kuo East, Lhasa 850000, China
Hotel amenities
Ranked #2 of 178 hotels in Lhasa
4.0 of 5 stars 87 Reviews
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87 reviews from our community

    Trip type
Traveller rating
    35
    33
    14
    5
    0
Date Rating
IM J
Indonesia
2 reviews
5 of 5 stars Reviewed 1 February 2012

It was my best experience staying in this hotel. Good location and we could walk from the hotel or taking the local transportation to the famous Jokang Monastry which is located within the market. There are so much to see in this market, from culture, tradition, religion to souvenier shopping, we had a great time. Next to the hotel are... More

Was this review helpful? Yes
Charles Lee, Hotel Manager at Four Points by Sheraton Lhasa, responded to this review
3 February 2012

Dear guest, Thank you very much for staying at Four Points by Sheraton Lhasa. Your comments are well received and we appreciate that you take your precious time to leave us the wonderful feedback regarding your stay. It is a pleasure to learn that you had a woderful experience in Lhasa and satisfy with our facilities and services, we sincerely... More

wang923
Randolph, NJ
Contributor
12 reviews
3 helpful votes
4 of 5 stars Reviewed 27 January 2012

My wife and I stayed at the Sheraton in 2011 for a 3 night stay in Lhasa. The hotel is simple and clean. Breakfast was included and was very good - a nice selection of western and Chinese food to start the day. More

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Charles Lee, Hotel Manager at Four Points by Sheraton Lhasa, responded to this review
28 January 2012

Dear Guest, Thank you very much for staying at Four Points by Sheraton Lhasa. Your comments are well received and we appreciate that you take your precious time to leave us the wonderful feedback. We're very happy to hear that you had a pleasant stay in our hotel and satisfy all of our services and facilities.certaily, Four Points by Sheraton... More

Helen204
Launceston, Australia
Reviewer
3 reviews
3 helpful votes
4 of 5 stars Reviewed 23 January 2012
2
people found this review helpful

I disagree with other reviews which refer to perceived shortcomings.In our recent mid-winter visit, to Lhasa, we found this hotel to offer a high standard of care with friendly and obliging service. The food in the dining room was excellent and offered a wide choice of Western and Asian dishes. The room was warm and comforable and slippers were provided.... More

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Charles Lee, Hotel Manager at Four Points by Sheraton Lhasa, responded to this review
25 January 2012

Dear Guest, We would like to thank you for taking the time to complete a review regarding your recent visit at Four Points by Sheraton Lhasa. We're very happy to hear that you had a pleasant stay in our hotel and satisfy all of our services and facilities.once again, thank you very much for your comments and we are looking... More

probativev
Seattle, Washington
Senior Contributor
33 reviews
27 helpful votes
2 of 5 stars Reviewed 10 January 2012
2
people found this review helpful

Stayed here the last week of December 2011. For a Sheraton hotel, even if it's the more budget-conscious 4-points, it's below standard. Not sure how it is in the summer, but it is winter, and they do not heat the hall ways at all. On the one hand, I can understand energy conservation since the hotel is not swarming with... More

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Charles Lee, Hotel Manager at Four Points by Sheraton Lhasa, responded to this review
13 January 2012

Dear guest, Thank you very much for staying with Four Points by Sheraton Lhasa. Your comments are well received and we appreciate that you take your precious time to leave us the feedback. please accept our sincere apologies for the inconveniences you experienced during your stay. we really appreciate your detailed feedback which we can always learn from and improve... More

AnkiGoldCoast
Gold Coast
Senior Contributor
43 reviews
19 helpful votes
2 of 5 stars Reviewed 5 January 2012
3
people found this review helpful

When you decide to travel to Tibet you're willing to let go of slick big city expectations. I booked into the Sheraton because I was traveling with my mother and wanted to her to have some western comforts. I shouldn't have bothered I think any Tibetan Inn would have been more in tune with our needs. The Hotel reminded me... More

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Charles Lee, Hotel Manager at Four Points by Sheraton Lhasa, responded to this review
11 January 2012

Dear guest, Thank you for taking the time to complete a review following your recent stay at Four Points by Sheraton Lhasa.your comments are highly appreciated. First of all, please accept our sincere apologies for all the inconveniences you experienced during your recent stay. We will share your comments with hotel management team and focus on improving the issues you... More

expatsing
Singapore, Singapore
Top Contributor
105 reviews
54 helpful votes
3 of 5 stars Reviewed 24 December 2011
1
person found this review helpful

The 4 points is an ok option for Lhasa. It is well located in the middle of the city. Rooms are good, and the buffet for breakfast and diner offer a good value for what you pay. It is unfortunate that you have to go outside to go to the restaurant. Wouldn't mind if it there is no winter. Can... More

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Charles Lee, Hotel Manager at Four Points by Sheraton Lhasa, responded to this review
30 December 2011

Dear Guest, We would like to thank you for taking the time to complete your review following your recent visit at Four Points by Sheraton Lhasa. Your feedback is extremely valuable to us as it helps us improve the quality of our service to better meet our guest needs. We will share your comments with hotel management team and focus... More

jimhaley
Oxford, Ohio
Reviewer
4 reviews
2 helpful votes
2 of 5 stars Reviewed 2 December 2011

Stayed here in May 2011 as part of a tour group. Older facility. Clean but with a unique odor. Back-alley neighborhood location. Staff and service were both excellent. Dining facility was clean with adequate buffet choices. Hard floor in room made for a noisy environment. Within walking distance of many tourist sites. Would not stay there again. More

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Charles Lee, Hotel Manager at Four Points by Sheraton Lhasa, responded to this review
5 December 2011

Dear guest, Thank you very much for staying with Four Points by Sheraton Lhasa. Your comments are well received and we appreciate that you take your precious time to leave us the feedback. please accept our sincere apologies for all the inconveniences you experienced during your stay. Your feedback is valuable to us as it helps us improve the facilities... More

SashaFleet
San Diego
Senior Reviewer
6 reviews
2 helpful votes
4 of 5 stars Reviewed 29 November 2011
1
person found this review helpful

The service here was excellent! The manager Nicolas was especially helpful and worked hard to insure our stay was enjoyable. The restaurant staff that didn't speak English very well went out of their way to make sure that we got what we needed. The room was comfortable, the beds were great and the oxygen tanks in the room were very... More

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Charles Lee, Hotel Manager at Four Points by Sheraton Lhasa, responded to this review
1 December 2011

Dear guest, Thank you very much for staying with Four Points by Sheraton Lhasa. Your comments are well received and we appreciate that you take your precious time to leave us the feedback. It is a pleasure to learn that you have a wonderful vacation experience with us and you satisfy with our facilities and services. Once again, thank you... More

CTCTraveller
United Arab Emirates
Top Contributor
57 reviews
58 helpful votes
3 of 5 stars Reviewed 26 November 2011
2
people found this review helpful

Stayed here not because I have a Starwood loyalty card but because we were put there by a tour guide. Its a Four Points Sheraton - nothing else and does not pretend to be other than in its high price which is common in China and inflated by the Yuan being overvalued. Its around US250 per night but thats an... More

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Charles Lee, Hotel Manager at Four Points by Sheraton Lhasa, responded to this review
28 November 2011

Dear guest, Thank you for taking the time to complete a review following your recent stay at Four Points by Sheraton Lhasa. Your comments are highly appreciated. We will share your comments with hotel management team and focus on improving the issues you mentioned, especially we will further reinforce English training to our staffs, Once again, thank you very much... More

JA_K1982
Berlin, Germany
1 review
1 helpful vote
5 of 5 stars Reviewed 21 November 2011
1
person found this review helpful

Excellent service: Extremely friendly and helpful hotel staff, always with a smile. They helped us a lot when one of us fell sick and needed help. The manager even visited us in the hospital - thanks a lot for this most helpful service and friendly support we have experienced so far! Moreover, the hotel is in a great location, just... More

Was this review helpful? Yes
Charles Lee, Hotel Manager at Four Points by Sheraton Lhasa, responded to this review
23 November 2011

Dear guest, Thank you very much for staying at Four Points by Sheraton Lhasa. Your comments are well received and we appreciate that you take your precious time to leave us the wonderful feedback regarding your recent stay. It is a pleasure to learn that you satisfy with our facilities and services, we sincerely welcome you back to Four Points... More

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Four Points by Sheraton Lhasa Also Known As

  • Four Points Lhasa
  • Sheraton Lhasa
  • Lhasa Four Points
  • Lhasa Sheraton
Address: No.5 Section 1 Lin Kuo East, Lhasa 850000, China

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