When I check in I was charged a hundred dollar more even I already paid my stay with AirasiaGo. I was disappointed and couldn't do nothing and paid to get it through. It's not fair cause the website don't inform that I have to pay extra a hundred dollar more. They try to cheat every tourist and said it's their... More

Location is great, near MTR Tsim Sha Tsui station. First day, I booked room for 3 person. I got room on 3rd floor, room was new and clean. Has large window make the room flashy at night and too noisy. Bathroom was transparent, since I go with family it's not a big deal. On second and third day, I got... More

Everything is different from review picture in Tripadvisor. Our room are poor and not clean.Every adapter in room are broken.We can not use it for charge our mobile and iPad.TV can not use too. Hot water not open all the time.When we complained to someone at reception at first,they say they will fix it but nothing happen when we come... More

This is my second day staying here and the toilet can't be flush since the first time I arrived. When I informed the recepcionist, he just simply saying that "The whole building has the same problem,its the water management problem not ours". Not even a word of apology. The room has a airconditioner but no remote control. Water heater only... More

We booked on the Internet for two rooms good for 3 persons each, which is understood to be close to each other but when we got there, they charged us additional $200 each (we were 6 so a total of $1200) because it was considered a "special request". They basically ripped us off. Another is the creepy building. They put... More

Booked a Superior Double Room through their website, but, we got a Deluxe Twin Bed Room. When I asked Elaine ( the receptionist ) about it, she said that there is no guarantee on your room preference. Huh? On their website, it says, USD 232.00 for 5 days and 4 nights inclusive of booking fee. But we were charged HKD... More

The building where the hotel is located is very ugly. But, when you enter the hostel the rooms are pretty nice. It's like being transported to a different venue. Also, if you're lucky enough you'll get a room with a view of the bustling streets of HK :)

They are all liar they charged us double one in the credit card and one in cash,they borrow the credit card and they told us that is only for guarantee,but they swipe it and without knowing it they charged us 143.18 USD...and we pay cash those guys are liars and the room are not good although they are in good... More

Hi Had been to HK in Jan 2nd week of 2013. Had booked a room in this hotel. It was quite good and comfortable and the receiptionist and the staff were helpful and professional. Though I wanted a single bed, I ended up getting a room with a double bed and an extra bed with attached bathroom. Room was small... More