Dear Sir, Thank you for taking your time on posting us a review. We are regretful that the performance of our hotel fell below your expectation. Offering attentive and friendly service is always our main concern. Our staff members are always reminded to provide the most sincere service to make our hotel a perfect home way from home for in-house... More

Dear Madam, Thank you for taking time to write us a comment on TripAdvisor.com. We are delighted to know that you are satisfied with our hotel’s convenient location, room cleanliness, transportation network and the facilities of gymnasium. Please be informed that the renovation works of the lobby and Harbour Restaurant are completed and have given our hotel a brand-new face.... More

Dear Sir, Thank you for writing us a piece of compliment on TripAdvisor.com. We are happy to know that you had a comfortable stay with us and appreciated our hotel’s location, placid environment and the stunning harbour view. Regarding the size of our guestroom, it is true that if compared with other hotels, our guestrooms are not big in general.... More

Dear Sir/ Madam, Thank you very much for staying with us again and writing a piece of valuable comment on TripAdvisor.com. We are glad to know that you are satisfied with the hotel’s location, price and the transportation network. It is also nice to learn that you appreciated our new free wireless internet service at the lobby. Please note the... More

Dear Sir/ Madam, Thank you for taking time to write us a piece of feedback on TripAdvisor.com. Thank you for recommending our hotel to other travellers attending exhibition or fair in the Hong Kong Convention and Exhibition Centre too. We are glad to know that you are satisfied with the location of our hotel, bathroom amenities and friendly and efficient... More

Dear Sir/ Madam, Thank you for sharing your comment on TripAdvsior.com. It is good to know that you were satisfied with the convenient location, room cleanliness and the stunning harbour view in the room, as well as the placid nearby areas of our hotel. Please be informed that The Harbourview and Renaissance Harbour View Hotel are 2 different and independent... More

Dear Sir/ Madam, Thank you for writing us a piece of compliment on TripAdvisor.com. We are delighted to know that you found your stay with us enjoyable, and you were satisfied with the comfort of sleeping bed, in-room temperature regulation and the stunning harbour view in the room. Your appreciation on the service delivered by our Housekeeping team and Front... More

Dear Sir, Thank you for taking your time writing us a comment on TripAdvsior.com. The Harbourview is making every possible step to provide a better accommodation experience and environment for our guests, as a result, improvement work at the hotel’s side entrance is being conducted at the moment. We would like to take this chance to apologize for any inconvenience... More

Dear Sir/ Madam, Thank you for sharing your comment on TripAdvsior.com. We are regretful that the hotel fell below your expectation and would like to take this chance to apologize for the service you have encountered in our hotel. Offering attentive and friendly service to guests is always the main concern of the hotel. We do take your words seriously... More