Jake and his team are to be congratulated on their outstanding service with a smile. No task was too large. They managed the best seats in restaurants, posted large parcels with minimum of fuss, treated us like family. The Club breakfast is wonderful and the drinks and hors d'ourves at the the of the day so welcoming and delicious. There... More

This is the fifth year in a row that I and a small group of colleagues have stayed and I believe it continues to impress with nothing being an effort or too much trouble. We have the good fortune to stay on the club level and the sensational 30th floor lounge with it's stunning views over the harbour and an... More

On a recent trip to Hong Kong for the Art Fair I was very fortunate to spend a week at this wonderful hotel. Checked in on the 30th Floor (executive level), Jackie on reception was most welcoming, warm and helpful. The room was perfect for my needs. Most of our free time was spent at the Grand Club lounge where... More

The Grand Hyatt HKl exemplifies what a great hotel should be about: giving guests a pleasurable travel experience. It's the people, not the physical structure, that stays in the mind & the heart. Not to say there's much that needs changing in the structure either. I love the understated vibe of the #17 rooms and the Grand Club.

Nice hotel...but construction on Harbour side was more than unpleasant. I sleep soundly, but could not manage it once the jackhammers started early every morning. The pool restaurant and bar seem very nice. Will not be back until I know construction is finished.

On your travels away from home, the Grand Club at the Grand Hyatt Hong Kong, will cater to every comfort and utility need in the meantime. Concierge service for visas to onward destinations, meeting rooms and business center for your business needs, a Club Lounge with a spectacular HK harbor view available all day and a staff that remembers and... More

Too many hotels pay lip service to the concept of a "club within a club" but that could never be said about the Grand Hyatt in Hong Kong. The Club, under the attentive eye and friendly welcome of Scott, Mark and the team make this 30th floor 'oasis' a welcome respite from the crowds, shopping malls and humidity of this... More

Want to stay at a truly exceptional hotel? Stay at the Grand Hyatt Hong Kong, and more specifically its Grand Club level. I have been staying at the hotel for many years when in town on business and am more impressed with the outstanding service on each stay. The Grand Club is an oasis from the bustling city. The staff... More

I had the great fortune to spend Easter weekend in Hong Kong and on the recommendation of friends chose to splurge for a stay on the Grand Hyatt Club floor. I've traveled quite a bit and stayed in some impressive places, but can say without hesitation that this hotel showed me the best service I've ever experienced. If you've ever... More