Good location excellent service-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Great location, very clean and comfortable room. Helpful, polite and friendly staff. Good rate for such a nice hotel. Lovely roof top pool, with the cleanest, and best changing rooms I have ever used at a swimming pool.

If you want a hotel that is perfectly situated for Temple street night market, Ladies market etc and with easy access to MTR and local/ Airport buses this is a great choice. The moment I checked in the signs were good, the reception was welcoming and efficient. I had booked a Deluxe room and was on the tenth floor, it... More

This is not a five stars hotel. But if considering the room's price tag and the pay off, it is one of the best value hotel in Hong Kong. The best part of this hotel is the location. The hotel is located in the middle of Nathan road, the center of shopping & restaurant areas. You can take an Air... More

We had several rooms booked for a family holiday - on arriving at level 6 and exiting the lift - the smell of damp & mould was very noticeable, you could even see mould on the walls in our room. One room also had bugs crawling over the bed! It took about 3 hours but we were changed to rooms... More

Service, location, and "extras" were great, but arrival was not. I specifically prepaid and wrote long in advance to save a room to my needs and save for late arrival. That was not honored. The hotel staff apologized and upgraded my room the next day, but that was not helpful for my rest after 14 hour flight. Sadly also, the... More

The Eaton Smart is ideally situated on Nathan Rd right near the Temple Street night markets and not far from Jordan MTR. It's also fairly near the Ladies market. There are two types of room - one has been refurbished and the other still has older decor. We had a refurbished room so it was modern and clean. Both styles... More

I stayed here in May 2012 for 5 nights as a single traveller. The hotel located is excellent as it is very close to Jordon MTR station and many shops and restaurants. I had a single room with excellent décor that was clean and modern. The service was very friendly and efficient. The hotel pool is located on the roof... More

Our first holiday in Hong Kong and could not have chosen a better hotel. The staff were very friendly, and importantly very efficient. The EClub was very good value for money, and would recommend it for the breakfasts, and the evening canapes/drinks which were complimentary. Very well run hotel, I wish they were all like this.