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All 366 Hong Kong hotels »

Regal Airport Hotel

4.0 of 5
No.9 Cheong Tat Road, Hong Kong Intl Airport, Chek Lap Kok, Hong Kong, China
Hotel amenities
Regal Airport Hotel
Ranked #127 of 366 hotels in Hong Kong
3.5 of 5 stars 515 Reviews
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515 reviews from our community

What travellers say about this hotel
  • Very good(10)
  • Club lounge(6)
  • Room service(6)
  • Min walk(5)
  • Chinese restaurant(4)
  • Free shuttle(4)
  • Short walk(3)
  • Lantau Island(3)
  • Executive floor(3)
Traveller rating
    126
    198
    101
    58
    32
Only show reviews for Family (65) | Couples (92) | Business (159)
Date Rating
SA, Australia
Senior Contributor
28 reviews 28 reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 June 2012 NEW

I booked this hotel online to take advantage of the 24 hour check in/check out facility. The room was well equipped with flat screen TV, modern and clean bathroom. I took the train to down town hong kong (which is easily done from the airport). I also had a massage at the hotel (20% discount off the standard prices being... More

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Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 28 May 2012 NEW

I stayed here for 1 night to break the journey from Sydney to London. Staff very helpful from check in to check out. Shuttle bus went to Citygate shopping centre which was good to fill in some hours. Location was excellent and no airport noise at all from room. The ability to check out 24 hours later was fantastic.

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Hong Kong, China
Top Contributor
53 reviews 53 reviews
Reviews in 37 cities Reviews in 37 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 27 May 2012 NEW
1
person found this review helpful

Stay in this airport hotel for one stay because of an early-morning flight in the next day. In the past, I have stayed in Marriott Airport Hotel but it is fully booked this time and therefore, I determined to try Regal Airport Hotel. Compared with Marriott, the greatest advantage of Regal is that it is directly connected to the airport.... More

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See 4 more reviews by Edward-A A for Hong Kong
Hunter Valley
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 25 May 2012

Stayed at this hotel overnight as was flying to Rome the next morning. Easy walk from the terminal to hotel. Although the reception area is large, could not locate it easily and spent time going up and down the escalators. Found a small sign to reception but it was hard to see and stood a bit away from the escalators.... More

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RAH_HK, Manager at Regal Airport Hotel, responded to this review
30 May 2012

Dear Guest, Thank you for taking the time to share your pleasant experience with the public. Being in the service industry, we believe in providing our guests the best service and attention. Nothing else would make us more delightful than a confirmation of our guests’ satisfaction especially from valuable guests like you. We look forward to welcoming you back to... More

Cairns, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 24 May 2012 via mobile

Stayed here in May for the evening after flying in from Cairns. It's very convenient located directly to the main terminal via enclosed walkway. We were on Executive Club level which provided us with a large quiet room, very comfortable king sized bed, great linen and all the five star inclusions such as upgraded bathroom amenities and access to the... More

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RAH_HK, Manager at Regal Airport Hotel, responded to this review
30 May 2012

Dear Guest, Thank you for choosing the Regal Airport Hotel for your last stay in Hong Kong! We are delighted to learn about your pleasant stay and your appreciation to our services. We would be delighted to servicing you again on another occasion you visit Hong Kong. Sincerely, Jaime Aromin Executive Assistant Manager More

London, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 23 May 2012

We booked to stay for an 11 hour stopover and it took 2 hours to sort our rooms out. Tired kids and our obvious frustration didn't bother them, indeed they ever seemed to be provoking us into an argument. Facilities were nothing to write home about either and everything was slapdash, grubby and tired, much like us.

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RAH_HK, Manager at Regal Airport Hotel, responded to this review
30 May 2012

Dear Guest, Thank you for sharing your constructive comments and we apologize for not meeting your expectations during your recent stay. We would be delighted to restore your faith in our multi-award winning product and services during your next visit. Please feel free to channel your reservation through my office and I will personally ensure that your expectations will be... More

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Hong Kong, China
Top Contributor
71 reviews 71 reviews
Reviews in 40 cities Reviews in 40 cities
80 helpful votes 80 helpful votes
1 of 5 stars Reviewed 20 May 2012
1
person found this review helpful

Yes this is located within 5 minutes walk from the arrival hall, and you'd probably won't expect much from an airport hotel as all you need would probably a shower, a bed and that's all, but calling this the World's best airport hotel got into my nerve. First off I work at a 5 star hotel in Hong Kong myself... More

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See 10 more reviews by Man_U_canuck for Hong Kong
RAH_HK, General Manager at Regal Airport Hotel, responded to this review
22 May 2012

Dear Guest, Your feedback is important to us in order to enable us to continuously improve our services. We were concerned to read your review, which certainly did not reflect our usual standards. Since you are an industry colleague working in Hong Kong, may I suggest you contact me under rah.dgm@regalhotel.com In the meantime, we apologize for not having met... More

London
Senior Contributor
31 reviews 31 reviews
Reviews in 26 cities Reviews in 26 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 17 May 2012

If you're transiting through HKG, this is a no-brainer. Its 2 min short walk from the terminal, via a completely covered walkway. The rooms are fine, since probably you only want a shower and to sleep. The wifi works fine (they charge, but the normal rate). There are five or six restaurants and a sports pub in the sub-lobby, which... More

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RAH_HK, Manager at Regal Airport Hotel, responded to this review
30 May 2012

Dear Guest, Thank you for staying at the Regal Airport Hotel. We are grateful for the positive comments you made in regards to our location and your overall satisfaction to our hotel services and facilities. We hope to have an opportunity to meet you personally and serve you again in the foreseeable future. Sincerely, Jaime Aromin Executive Assistant Manager More

London, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 14 May 2012

Stopped off at the Regal overnight during a flight connection... nothing much to say, good or bad - it's just a couple of minutes walk from the airport terminal, which is great although the checkin is frequently overwhelmed as large numbers of guests arrive at once. The hotel is enormous, which means that there are long delays on room service... More

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RAH_HK, Manager at Regal Airport Hotel, responded to this review
30 May 2012

Dear Guest, Thank you for sharing your constructive comments. We regret to have known that we did not meet with your expectations at certain areas during your stay including check-in, room service and the guest room conditions. While apologizing for our shortcomings, we have already started re-engineering our check-in and room service delivery processes in order to significantly reducing the... More

Singapore, Singapore
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 11 May 2012

I was flying to Singapore from New York and only had a one night/half a day layover so I decided to stay at the Regal to save myself the hassle of lugging my stuff into the city and back. I used to live in HK so I knew exactly where I wanted to go with my one day to shop... More

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RAH_HK, Manager at Regal Airport Hotel, responded to this review
30 May 2012

Dear Guest, Thank you for sharing your comments with us. We appreciate your recommendation of our hotel and location. We certainly suggest you to experience our restaurants, offering diversified dining options from Western, Chinese to Japanese cuisines in the future. Once again, we thank you for supporting our hotel and hope to see you again in the near future. Sincerely,... More

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Additional Information about Regal Airport Hotel

  • Regal Airport Hong Kong
  • Hotel Regal Airport
Address: No.9 Cheong Tat Road, Hong Kong Intl Airport, Chek Lap Kok, Hong Kong, China
Price range (per night):* INR9,802 - 19,379

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