We stayed in a Harbour View room very nice, great views, good bed, bathroom etc, just what you need after a long flight from London, Limo pick up was brilliant and reception first class . Our only negatives are that ground floor lounges were cold and we needed jumpers or even coats at times, also Angelina Restaurant was ok food... More

We recently stayed at the Kowloon Shangri-La and had a wonderful experience. The staff was very friendly and helpful. We upgraded to the Horizon Club. This included a very good breakfast, snacks. sandwiches and happy hour. Excellent fitness center. More

We are coming from NYC stop by in HK on our way to Indonesia. I booked 1 regular room and 1 suit for a week. Me, Wife, In-law and 3 kids. I pick both room with the harbour view it have spectacular view. Room is clean and spacious. More over is the location, wife love shopping and the location is... More

Very good location for this very large hotel one step from the MRT and facing Hong Kong. Unfortunately non existing pool and gym even if it exist on the ground floor but you need a lot of motivation to go there. Nice tapas bar and huge restaurant. Of course choose a room with a view . Horizon club nice but... More

My mom and I spent two days at the Shangri-La early October 2011 as a stop over point. Most reviewers agree that the rooms/bathrooms were nicely appointed, and if you are in a room with a harbor view it is spectacular--day or night-- with lots of goings on. I especially loved the comfortable beds and crisp linens but what made... More

My family and I stayed here after Christmas 2011 and through the New Year period. From arrival to departure we could not fault the service and the staff were extremely polite and helpful-little touches like remembering your surname without looking it up were much appreciated. We stayed in a room with harbour view which was very comfortable and the bathroom... More

My husband and I stayed here for a 3 night stop over at the beginning of a 6 week trip. After a long flight from Sydney we checked in without much hassle and arrived at our harbour view room which we had requested. We were not disappointed by the room or the bed, one of the best beds I have... More

The staff are the most helpful I have ever come across they could not do enough for you. The location is ideal, the hotel is beautiful and spotlessly clean. Top marks! More

Love shangri la hotels and Kowloon shangri la never disappoints. I stay either at the Mira or here whenever I come to HK. Queuing for check in took a while as the lobby is always busy but nothing major to complain about. Front desk staff, Concierge and bell boys are always happy to help. Rooms are lovely. And clean Italian... More