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The Excelsior, Hong Kong

4.0 of 5
No.281 Gloucester Road, Causeway Bay, Hong Kong, China (Causeway Bay)
Hotel amenities
The Excelsior, Hong Kong
Ranked #66 of 507 hotels in Hong Kong
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907 reviews from our community

Traveller rating
    301
    423
    142
    31
    10
See reviews for
Families
112
 
Couples
209
 
Solo
88
 
Business
306
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

Rooms comfortable but could do with a bit of a spruce up but more than compensates by relaxed atmosphere and location in heart of shopping area, restaurants and close to Victoria Park. Staff very friendly. Top floor bar great for drink and view and downstairs Illy cafe makes great coffee. A great spot.

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 May 2013 NEW

This hotel is first class , great central location with great facilities . They have a bar at the tip of the hotel which has amazing views of Hong Kong . They have a very nice spa centre also. They have a very good pub in the basement for sports and food

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Jurong, Singapore
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

Firstly, it is almost impossible to get rooms of such sizes in hk. Secondly, it's located in the centre of causeway bay, with world trade center next door (many affordable restaurants and drinking places), and Sogo just a few steps away (think supermarket, toys, souvenirs and famous 老婆饼. Thirdly, they provided slippers and toiletries for my little one, which is... More

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Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW via mobile

I chose this MO property because they are located in the HEART of Causeway Bay where there were tons of regular and luxury shoppings, tons of different cuisines (including many great local HK style restaurants). Not to mention, transportation in this area was great: MTR, tram, bus, taxi and 14 passenger vans. I actually even rented a car for a... More

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San Diego, California
Top Contributor
56 reviews 56 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 13 May 2013

This is the second time I stayed here. No frill , business oriented hotel at a very convenient location, close to shopping and subway and resonable priced. Very nice if got upgraded to the harbor view. On the shuttle route so you can have free shuttle to airport express. Buffet breakfast is very good with many type of food to... More

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See 2 more reviews by TirelessDragon for Hong Kong
Suffolk, UK
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 8 May 2013

I stayed at the Excelsior for the second time for a week and once again found it to be an ideal location. The room, if not huge, was very well organised with all the necessary amenities and felt larger because of the expansive harbour view. We paid the additional amount to use the executive floor facilities which provide a really... More

Was this review helpful? Yes 1
Johannesburg
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2013

The Excelsior Hotel is my home away from home in Hing Kong. It is a warm and friendly place with well appointed rooms and excellent service. Nothing is too much for the staff of this hotel. Even the housekeeping staff make you feel welcome and appreciated. If you stay anywhere else in Hong Kong you may be missing out!

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Toronto, Ontario, Canada
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 May 2013

I recently stayed at the excelsior and had a great time. The location is great in Causeway Bay lots of shopping and restaurants the subway is 100 steps away. Room is not quite dated but definitely no modern. Courteous staff got upgraded to a harbour view room. Gym is top notch and the rooftop terrace is a nice bonus but... More

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Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 May 2013

Added a family weekend on to a business trip. We chose the Exelsior to be closer to the sights for the weekend. The room were much larger than you usually find in HKG. My daughter slept great on the hideaway bed while we also had a King with pkenty of extra space. The staff very kind and accommodating of my... More

Was this review helpful? Yes 1
See 7 more reviews by TravelGirl9944 for Hong Kong
Bangkok, Thailand
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 May 2013

In addition to great pillows & beds, strong Wifi & wonderful service by friendly staff, there is a super view of the busy harbor. Superb spot & needs a return visit. Soon! Good location for walking as well.

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See 3 more reviews by ThaiFamilyExperience for Hong Kong
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Hotel Summarization (Beta)

What travellers say

  • Causeway bay(118)
  • Very good(22)
  • Executive Lounge(12)
  • Excelsior Hotel(9)
  • Top floor(5)
  • World Trade Centre(5)
  • Friendly and helpful(4)
  • Rooms are small(4)
  • Great view(4)
  • Times Square(3)

Additional Information about The Excelsior, Hong Kong

Address: No.281 Gloucester Road, Causeway Bay, Hong Kong, China
Region: China > Hong Kong > Causeway Bay
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#51 Luxury Hotels in Hong Kong
#57 Family Hotels in Hong Kong
#63 Business Hotels in Hong Kong
Price range (per night): INR12,252 - 20,752
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
The Excelsior, Hong Kong Hotel
The Excelsior, Hong Kong Hotel Hong Kong
Mandarin Oriental Hong Kong
Excelsior Hotel Hong Kong
Excelsior Hong Kong
The Excelsior, Hong Kong

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The Excelsior, Hong Kong
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