This hotel is a gem in HK, It delivers all it sets out to deliver. Helpful staff, good restaurant, great breakfast (how many hotels do that?), simple but good rooms great views whether of the harbour or internal... Its a good place.

242 Reviews
Travellers' Choice 2012 Winner
Trendiest
Reviewed 27 May 2012
NEW
This hotel is a gem in HK, It delivers all it sets out to deliver. Helpful staff, good restaurant, great breakfast (how many hotels do that?), simple but good rooms great views whether of the harbour or internal... Its a good place.
Dear Lesley
Thank you for your time to write your review.
It is encouraged to see how much you enjoyed your stay as well as our delivery of service. I will definitely share your comments with our team members.
We look forward to seeing you again at EAST, Hong Kong.
Best regards
Jennifer Cheung
Hotel Manager
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The hotel was in a great location next to the MTR. There is a shopping Center next door and an area with plenty of bars and restaurants.
The hotel was very modern and the rooms looked great. While they had obviously had a lot of thought put into them some of it did not quite work. The bathroom has a...
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Dear Stephen
We are delighted to hear that you enjoyed your stay at EAST Hong Kong. Thank you for your feedback on your less then good experience when entering our rooftop bar Sugar, which we will share with our team. We look forward seeing you back soon and please feel free to contact me directly at willemvanemden@swirehotels.com if you need...
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Reviewed 26 May 2012
NEW
I have stayed in this Hotel in HK on multiple occassions from Feb 2012 to April 2012.
Pro's
1) Good Rooms - especially Harbour Facing Corner Rooms
2) Courteous and Helpful staff
3) Hotel Ambience
4) Restuarant
5) Proximity to the MTR and Cityplaza
Cons
1) Room Service - Takes a long time for even simple request
2) Breakfast -...
More
Thank you for your kind response and we are pleased to read that you enjoyed staying at EAST Hong Kong for multiple stays. We are currently adding team members to our restaurant team to ensure we can ensure prompt breakfast service.
We look forward seeing you again soon and maybe on your next visit you can try our new Wednesday...
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Have stayed a couple of nights, the rooms are very well organized, just a glass panel between the bedroom and the bathroom, setup is quite unique. It is both good looking and very convenient. The rooms are spacious, very quiet and have large windows. As it is hong kong you are rather close to the next building but you have...
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Dear Yves
Thank you for your great feedback on EAST Hong Kong! We are delighted to hear you enjoyed your experience with us and we look forward to welcoming you back soon.
Maybe on your next visit you can try our BBQ lunch at Sugar, our rooftop bar. We will launch this on May 26 and it will allow you...
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Reviewed 18 May 2012
We stayed here for a few nights back in April with a 2 month old and a 3 year old. The room was bright, spacious (by HK standards), and quiet. The walls must be well insulated because you can't hear a crying baby! I didn't care for the glass enclosed bathroom. I know it's modern, but a little more privacy...
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I was in HK for a business trip for a week while I stayed at this hotel. The nice relaxing rooms and facilities made my trip really easy and memorable. The bar on the 32nd is one of the best places to chill. Overall wonderful experience. Look forward to come back.
Thank you very much for your review.
We are delighted to learn that you have had an enjoyable stay with us and we look forward to seeing you again at EAST, Hong Kong.
Have a nice day!
Best regards
Jennifer Cheung
Hotel Manager
More
Reviewed 7 May 2012
I stayed here for three nights on a business trip. The staff were extraordinarily courteous and efficient. The rooms are modern, beautifully appointed, and have great views, at least on the bay side (be sure to ask for one). The bathrooms don't afford a lot of privacy though (no door to bathroom, glass door for shower, etc.). The continental breakfast...
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Thank you very much for your review.
We are delighted to learn that you have had an enjoyable stay with us. I will definitely share your comments wtih our team members. Please visit Sugar (bar.deck.lounge) on 32/fl on your next visit where you can continue to enjoy nice view and good snacks.
We look forward to seeing you again at...
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Reviewed 27 April 2012
I decided to break our working holiday in Hong Kong for 10 days and to celebrate my husbands birthday by treating us to a night at EAST. Upon arrival, the staff were very courteous and efficient. We were also introduced to the Guest Experience Managers - both very professional and also courteous/helpful. First impressions so far - very impressive 5...
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Reviewed 24 April 2012
Having been moved to EAST after our Hotel- Harbour Grand caught fire,we were a bit worried our travel rep was moving us to a cheap hotel, fears completly gone.
This is a modern hotel with well designed rooms, its a pity the views are into peoples flats,Don't know if its one way glass ,just in case keep covered up if...
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Dear Adrian
Thank you for your kind feedback on your stay at EAST Hong Kong. I am pleased to read that you had a good experience and I would like to apologize for the coffee service that took longer than it should.
We would like to serve each of our guest a freshly made coffee at any time of the...
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Reviewed 19 April 2012
We spent 6 nights here. Originally it was only for 4 nights, we booked the standard city-view room. They were so nice to upgrade it to corner city-view room for our honeymoon, and also provided us with wine and cookies in the room. The room itself was soooo spacious, very trendy, and clean with Elemis toiletries. Unfortunately the view was...
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Thank you for your great review. We are happy to learn that you enjoyed your stay with us especially on this special occassion.
We look forward to seeing you again at EAST, Hong Kong and don't forget to ask for our Harbour View room again.
Have a nice day!
Best regards
Jennifer Cheung
Hotel Manager
More
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