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All 366 Hong Kong hotels »

The Upper House

5.0 of 5
Hotel amenities
Pacific Place, 88 Queensway, Hong Kong, China
Ranked #3 of 366 hotels in Hong Kong
5.0 of 5 stars 254 Reviews
The Upper House
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254 reviews from our community

What travellers say about this hotel
  • Pacific place(18)
  • Room service(16)
  • Mini bar(14)
  • Top floor(12)
  • Very good(7)
  • Soft drinks(6)
  • Boutique hotel(5)
  • Cafe Gray(5)
  • Nice touch(4)
  • Previous reviewers(3)
Traveller rating
    220
    23
    6
    2
    3
Only show reviews for Family (18) | Couples (93) | Business (76)
Date Rating
Singapore, Singapore
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 27 May 2012 NEW

This is definitely one of the best hotel I have stayed in. The efficiency of service, open mini bar, bath tub with full amenities with LCD screen in front when you soak, Bose system, Iphone as room service, really, impressed beyond words. We had a great view from our room as well. Anytime to Upper house again!

Was this review helpful? Yes
See 2 more reviews by Wineholic for Hong Kong
Marcel Thoma, Manager at The Upper House, responded to this review
29 May 2012

Many thanks for your review on tripadvisor.com! To call us “awesome” and more is truly a compliment. It is wonderful to hear that you had a great time at “our house” and you were impressed by our service. We hope to see you hopefully back soon again. Please do not hesitate to contact me directly in the future if I... More

Streatham Common Lido
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
5 of 5 stars Reviewed 25 May 2012 NEW

I have not been pleasantly surprised by a hotel room for a long time ! As others have said, a very different hotel. Note that some taxi drivers do not know this place, but this is just opposite Shangri-La. Soft drinks/water and peanuts etc are free in the mini-bar which is very handy for travellers. Bathroom is exceptional, can't describe... More

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Marcel Thoma, Manager at The Upper House, responded to this review
29 May 2012

Dear Luke Thank you very much for your review and you recent patronage of “our house”. It is great to hear that you had a pleasant stay. The taxi drivers might indeed be challenged with various addresses in town. Have you seen our taxi cards in both English and Chinese which should help to get around in Hong Kong? We... More

switzerland
Senior Contributor
33 reviews 33 reviews
Reviews in 22 cities Reviews in 22 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 23 May 2012 NEW

Yes, the Upper House is well located, offers a superb view (junior suites especially), very "boutique-design" rooms, with all comfort, and basically all you would expect from a (rather) expensive place to stay. So why the Upper House and not one of the other Hong Kong hotels with similar rooms ? Because of the staff. From management to bar staff,... More

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Marcel Thoma, Manager at The Upper House, responded to this review
25 May 2012

Thank you very much for your review and you recent patronage of “our house”. We are particularly happy to hear that you point out the efficient and friendly service we are working on to achieve each single day! We hope to see you hopefully back soon again. Please do not hesitate to contact me directly in the future if I... More

Hong Kong, China
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 19 May 2012

Hv a afternoon tea here, so good High level view of Kowloon. 3layer tea set ( sweet n salty), scone with a drink. Relax and luxury! If u love high tea, try here.

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Columbus, Ohio
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 15 May 2012

For anyone traveling to Hong Kong, this is the hotel that you must consider. Everything from the service to the location to the design is done with the most care and attention to detail. This is certainly going to cost more than most major chains, but the value you receive for that money is well worth it. I will be... More

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Marcel Thoma, Manager at The Upper House, responded to this review
17 May 2012

Dear Mr Clarke Many thanks again for your kind review. We are delighted to know that you had a pleasent stay at "our house". I am very much looking forward to meet you personally next time you are in town. Safe travels Marcel Thoma Hotel Manager More

Troy, Michigan, United States
Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 May 2012
4
people found this review helpful

This hotel really wows me, truly extraordinary! It's conveniently located in Place Place complex in Admiralty, the heart of happenings and close to everything...but the hotel itself feels like a sanctuary: contemporary, clean, zen and refreshing. The room is spacious, features minimalist design enhanced with key abstract decors. It has stunning views of the lush mountains and the harbor. Same... More

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Marcel Thoma, Manager at The Upper House, responded to this review
7 May 2012

Thank you very much for your review. We are happy to know that you were “wowed” by “our house”. We hope to see you hopefully back soon again. Please do not hesitate to contact me directly in the future if I may assist with any reservations at The Upper House or any other Swire Hotels. Sincerely, Marcel Thoma Hotel Manager... More

Kassel, Germany
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 May 2012
1
person found this review helpful

my real Home away from Home in Hong Kong. Most spacious rooms, perfect service and all you need. Much more Boutique than the large Hotels in the city and much more personal.

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Dean Winter, General Manager at The Upper House, responded to this review
7 May 2012

Thank you for your kind comments. Such feedback is invaluable to us and, as a young and growing business, we are delighted that you have chosen us over the many other wonderful hotels in the city. Thank you again and kind regards Yours sincerely, Dean Winter General Manager More

Lake Macquarie, Australia
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 May 2012
1
person found this review helpful

My husband & I recently celebrated our 25th wedding anniversary at The Upper House & highly recommend it. We were upgraded to the honeymoon suite consisting of a huge bedroom with the bed being in the middle of the room & a dressing/wardrobe area behind. A large lounge/dining area with magnificent views over to Kowloon. The bathroom was enormous with... More

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Dean Winter, General Manager at The Upper House, responded to this review
7 May 2012

Thank you for taking the time to write this wonderful review of The Upper House. We are even more delighted, given that it was your honeymoon and we were able to play some part in making it memorable. We very much hope you will consider us again when you return to Hong Kong - in the meantime, we have made... More

Zurich, Switzerland
Top Contributor
50 reviews 50 reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 30 April 2012

I stayed for the first time in the Upper House in HK, which was recommended by a friend. It will not be the last time. The rooms are spacious and well-equipped, the staff is super friendly and the location is just great. It feels like home away from home. This boutique hotel is just perfect.

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See 3 more reviews by DaKe72 for Hong Kong
Marcel Thoma, Manager at The Upper House, responded to this review
7 May 2012

Thank you very much for your review. We are happy to know that your friend recommended us to you and you left also with a positive impression. Please do not hesitate to contact me directly in the future if I may assist with any reservations at The Upper House or any other Swire Hotels. Sincerely, Marcel Thoma Hotel Manager The... More

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 29 April 2012 via mobile

We had 3 nights at The Upper House and loved it. Room was huge and very well appointed and as others have mentioned full of surprises. Service was great especially helpfull when the gentleman who drove us from the airport offered to drive us to help us make our dinner reservation when a taxi was not available. Scrambled egg with... More

Was this review helpful? Yes
Marcel Thoma, Manager at The Upper House, responded to this review
7 May 2012

Thank you very much for your review and your mentions of the service highlights during your stay. Please do not hesitate to contact me directly in the future if I may assist with any reservations at The Upper House or any other Swire Hotels. Sincerely, Marcel Thoma Hotel Manager The Upper House More

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Additional Information about The Upper House

Pacific Place, 88 Queensway, Hong Kong, China
Price range (per night):* INR28,422 - 40,794

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The Upper House
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