Great place to stay for shopping in Hong Kong! Friendly staff. Room was comfortable.

Hotel staffs always wear a smile and polite enough to offer any helps you needed. The room is quite spacious compared to other hotels i stayed in Hong Kong before. It is connected to shopping mall and you could do your shopping under one roof which is great. But the aircon in the room is extremely cold even though i... More

Things to love about this hotel: it offers great service, the location is fantastic and the buffet breakfast is not bad. It may not boast of spectacular views but the hotel staff sure know how to make guests feel comfortable without being overbearing. Here are some things that they need to work on: the rooms badly need an upgrade (which... More

This was my first time in Hong Kong so I can’t compare with other properties. From my point of view this hotel is ideally located in Kowloon area right on Canton road - shopping street with a lot of luxury brands stores within walking distance.Hotel itself is actually incorporated into the huge shopping mall building offering a lot of shopping... More

I normally stay at Marco Polo Hong Kong Hotel next door but I guess I was not paying attention when I made my booking online. I booked at Gateway by mistake. The Gateway does not have Harbour View rooms. However, our room was very spacious. There were two double beds, a desk and a side chair. The bathroom was also... More

My Australian travel agent was unable to book the room type that was available via the Hotel's website (being a Deluxe Continental Club Room for 2 adults and 2 children with access to the Continental Club), so I booked direct with the Hotel. We stayed at the Hotel for 8 nights. This Hotel is amazing - location to the MTR... More

Stayed here with my son recently after our time in Disneyland. I've been staying in this hotel for many years I've been going back to Hong Kong and this time is not an exception since I love the location of this hotel. We checked in at there continental club and we're given a free upgrade which was a great plus... More

Our family arrived at 12:00 noon and was greeted and helped by the concierge with our luggage. Check in was quick since I had prior reservation. We have to wait for 2:00 pm though for the room to be available so we left the luggage to the concierge for safekeeping and went out to a nearby restaurant for lunch. When... More

Upon check in we were offered to upgrade our room for 1k hkd per night from a standard to premiere. We turned it down, they told us room will only be available 3pm. So we waited, upon entering our room... They gave us a room on the floor where the renovation was ongoing! The noise was unbearable, drilling sounds made... More