Not many of the staff speak english so be prepared.

18 Reviews Not many of the staff speak english so be prepared.
Dear Guest,
We would like to take this opportunity to express our sincere thanks for staying at Sheraton Chongqing and share your experience regarding the services rendered to you during your stay.
First of all,we are glad to hear about your positive comments about our rooms.It's our honor to provide you a nice and tidy room while you staying in...
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Stayed here for 4 nights - junior suite rooms were well equipped & spacious but so hot! It was at the crossover between winter & summer but the temperature outside was warm and there was no cooling inside! Terrible.
Although I kept complaining I was told an engineer would fix - which he couldn't as the system is centralised not...
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Dear Jon:
We would like to take this opportunity to express our sincere thanks for staying at Sheraton Chongqing and share your experience regarding the services rendered to you during your stay.
We are glad to hear about your positive comments about our well equipped 80sqm Premier room. We feel nonetheless, sorry about your experience in your room. Now, we...
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I stayed for 3 nights at this hotel only a few weeks after it opened. Rooms are large and has all what you need. There are several good restaurangs in the hotel. The hitel is suated close to the river in Chongqing. Overall Ifind this hotel a very good choice.
One interesting thing s that they have copied the fountain...
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Dear Mr. Stefan,
Thank you very much for taking the time to share your kind feedback about your stay at Sheraton Chongqin back in October 2011. It is always delightful to hear that our guests have enjoyed the hotel faciltities. Indeed, the hotel fountain in the lobby has been inspired by the one of the Burj-Al- Arab in Dubai. The...
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Reviewed 17 February 2012
got striked by the decoration, french style, but no class, but hotel is huge
good staff, tried hard to speak english with you, well trained, even te house keepers are well trained
the lounge at the reception has a fountain, nice too look at, but too big for the lounge and very noisy, you will not be able, to whisper...
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Dear NGDanh,
Thank you very much for taking the time to share your kind feedback about Sheraton Chongqing service and facilities. We are glad to hear about your positive comments about our well trained housekeepers and we will certainly extend that comment which will no doubt please them. We also appreciate your recognition about our Italian restaurant culinary team;s effort...
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Reviewed 9 February 2012
Stayed one night at this incredible place. If you like gold, kitsch and a total lack of proportion this is your place to go.Best part is the friendly service, but this is outweighed completely by the decoration both inside and outside. As for that it is probably the worst I have seen. Petronas Towers in Kuala Lumpur copied in gold.....
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Dear guest,
Thank you very much for taking the time to share your comments and feedback about the hotel facilities and services. We noticed that you enjoyed our associates warm service which is very appreciable for their daily commitment to provide our best to all our guests.
I understand your comments about the hotel decoration, this Sheraton hotel is certainly...
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Reviewed 29 January 2012
I have only eaten at the Italian restaurant in the Golden Place !!!
This hotel is new and it in a great river front location over looking the two rivers.
If you like Gold you have to walk through the lobby and bar area I have never seen this much gold paint...
Back to my review the restaurart is good...
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Dear reviewer,
Thank you very much for taking the time to share your kind feedback about your dinner at our Sapori Italian restaurant and about the Sheraton Chongqing Hotel. We are pleased to know that you and your friends enjoyed the warm service from our associates.
Related to the hotel decoration, the hotel has been designed to be more than...
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Reviewed 10 January 2012
Only after four month of opening this kind of fake shiny place looks already old. Way over-sized lobby area with decor to run away. Rooms have modern layout with open bathroom but also same golden decor. Lousy housekeeping and already filthy bathrooms. No turn down service in a wannabe 5 Star hotel is disappointing. In-room-dining can't take the order in...
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Dear reviewer,
Thank you very much for taking the time to share your kind feedback about your recent stay the Sheraton Chongqing Hotel. We are pleased to notice that you enjoyed the Sheraton Fitness powered with Core Performance as well as our swimming-pool facilities.
We are nonetheless feeling sorry to hear that the service level from some of our associates...
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Reviewed 10 January 2012
This hotel was opened 4 months ago the lobby is beautiful the rooms are comfortable the bath is in a glass box in the middle of the room interesting concept maybe do Vegas. The service was great and they spoke English well. But it was overpriced for a five star hotel in this city.
Dear reviewer,
Thank you very much for taking the time to share your kind feedback about recent stay at Sheraton Chongqing Hotel. All our Sheraton associates are pleased that you choose to stay with us and hope you enjoyed our warm and comforting hospitality.
We look forward to welcome you again while you are visiting Chongqing either on business or...
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Reviewed 18 November 2011
This is one of the excellent place you can opt for stay. Luxurious giving value for the money.
Magestic lounge, well maintained, gives a feeling of entering into a palace!!
The attitude of the front office staff and the lounge bar staff was excellent. When our team checked in, it was about 23.30 hrs on 3rd Nov. That too after...
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Reviewed 29 October 2011
The hotel tower is gold plated, so you have the like the color from the get go. It seems to be in the middle of nowhere, and not close to the city centre or shops. The lobby is very large, and of course gold plated all over. Alas, the gold doesn't refer to the service at check-in. I was part...
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