Brilliant amazing hotel, great rooms, excellent food, fab location, TOP TOP staff. Onl;y 2 minor complaints.. Teh 15% service charge on EVERYTHING makes sundries very expensive..ie 51rmb for a beer including service is about twice as much as anywhere else for a Tsingtao. Also their bill was very confusing as to the layout due to the aforementioned 15%... But please... more

Very satisfied with this hotel, centrally located and sure will stay again. traveller from USA. more

This hotel is so nice that they were literally filming a soap opera in the lobby. =) With that out of the way, I think all the fanciness and beauty of this hotel would mean nothing if not for the amazing staff. They bent over backwards to help us at every turn. The doorman was amazing about translating names of... more

Well where do I start! We booked this hotel based on other Tripadvisor reports and it is just superb! from the moment we walked through the door to the day we left I dont think I have ever been made to feel more welcome in any hotel in the world. As others have noted before the hotel is not that... more

Only good things to say about this hotel. The place seems to run like clock work, nothing from check-in to check-out could be faulted. All staff from reception to doormen were all pleasant and helpful and almost everyone seemed to be bilingual in Mandarin Chinese and English. The female concierge was priceless. We had our own itinerary and she not... more

I cannot say enough great things about the staff at the Park Plaza. Aside from great rooms, comfortable beds, perfect location, easy access to tours, what really stood out at this hotel was how wonderfully helpful and genuinely friendly the staff were. They consistently provided honest advice about where to eat, what shows to see, tours to take and at... more

I have stayed here for more than 6 times for the past 1 over year. I have tried Sheraton, Hyatt, Radisson and Hilton but I always end up coming back here. What keep bringing me back - The rooms here are new and very clean. - It is a small hotel, after 2 days, every staff here will remember you.... more

Pros: Beautiful hotel. It’s what you would expect from any nice western hotel. Comfortable rooms with comfy beds. Rooms even come with plush sitting chair plus ottoman. TV has all your cable channels including HBO and other movie channels. Buffet breakfast (included in our package) was great. Good selection of Asian foods like Chinese vegetables, baked chicken, and sushi (even... more

I stayed here on for a couple of nights while traveling on business. Its in a good location. The staff was very friendly and helpful. The rooms were clean and comfy. Best of all it was a good deal! more