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InterContinental Beijing Financial Street

5.0 of 5
No.11 Financial Street, Xicheng District, Beijing 100033, China
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Ranked #23 of 3,756 hotels in Beijing
4.5 of 5 stars 450 Reviews
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449 reviews from our community

What travellers say about this hotel
  • Club lounge(10)
  • Very nice(4)
  • Swimming pool(3)
Traveller rating
    240
    178
    26
    4
    1
Only show reviews for Family (15) | Couples (36) | Business (73)
Date Rating
Michael C
Athens, Ohio
Senior Contributor
26 reviews
9 helpful votes
4 of 5 stars Reviewed 5 January 2012
3
people found this review helpful

It's location is nice, with several free parking spots if you are lucky to find one. The general scheme of the decoration is a little dark and serious. But the room is very spacious and well-equiped, with a humidifier. The only thing I wasn't so thrilled is the fact that frontdesk staff is constantly immerged in business travellers, thus showing... More

Was this review helpful? Yes
Jenny Ding, Manager at InterContinental Beijing Financial Street, responded to this review
16 January 2012

Dear Michael, Thank you for your candid comments about our property. It's through guest observations that we can continue to improve our service to guests. We apologize for the ignored experience you have had at the front desk, thank you for bringing this to our attention, so yes, in our effort to continually improve the overall quality of our service,... More

Demosfen
Almaty
1 review
2 helpful votes
4 of 5 stars Reviewed 12 December 2011
2
people found this review helpful

Stayed for 3 nights and, frankly, would love to stay a couple of nights more. The service was great - all staff was very attending, polite and was really trying to serve you at best. The language was an issue sometimes, had to use a simplier terms and orders :) The most two best features about this hotel are: 1... More

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Jenny Ding, Manager at InterContinental Beijing Financial Street, responded to this review
22 December 2011

Dear Demosfen, We are so extremely pleased to read with interest how delighted you were with your 3 nights stay with us. I am glad that you enjoyed your stay and found our attentive and professional service and our comfortable facilities. Our team are committed to providing excellent service in a friendly manner. Refer to the language problem, we appreciate... More

jenesaispasqui
Les Gets, France
Senior Reviewer
8 reviews
6 helpful votes
5 of 5 stars Reviewed 11 December 2011
1
person found this review helpful

I stayed 4 days beginning go December 2011. Good room, (although the ones on the main street are a bit noisy) Rooms are big, the service is great. They have a really amazing chocolate desert in the steak restaurant.. It's my 3rd visit to this hotel. I would come back again for the desert alone. More

Was this review helpful? Yes
Jenny Ding, Manager at InterContinental Beijing Financial Street, responded to this review
22 December 2011

Dear jenesaispasqui, It is always great to receive feedback from valued return guests and read with interest how delighted you were with your 4 nights stay with us. We try to make every effort to provide the best possible service. Your positive comments mean that we are heading in the right direction. You can have a good view through the... More

Richard B
London, United Kingdom
Reviewer
4 reviews
4 of 5 stars Reviewed 3 December 2011

The Hotel is well situated being virtually on the ring road and just a short walk from Fuchengmen Bridge subway station making the hotel convenient for business users and tourists. The subway is the blue circle line which takes travellers near to Tianaman Square and the Forbidden City and if travelling light (subway trains typically very congested particularly at peak... More

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Jenny Ding, Manager at InterContinental Beijing Financial Street, responded to this review
22 December 2011

Dear Richard B, Thank you for your candid feedback and back “home” to InterContinental Beijing Financial Street four years later. We are glad that you were so impressed with our attentive and professional service, convenient location and well- equipped facilities. We are obviously very concerned that you felt let down of finding the out- of-date items in minibar, please accept... More

KristiniGee
Texas
Senior Reviewer
7 reviews
3 helpful votes
4 of 5 stars Reviewed 28 November 2011

We stayed here for the weekend of the Mid-Autumn festival. The taxi ride from the Railway Station didn't seem far, but there was so much traffic it took awhile. We weren't able to take the subway since our train arrived too late. First walking into the lobby, it looks like any other Intercontinental Hotel. The staff seemed nice. We checked... More

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Jenny Ding, Manager at InterContinental Beijing Financial Street, responded to this review
30 November 2011

Dear KristiniGee, Thank you for taking the time to share your comments regarding your Sep’s stay at InterContinental Beijing Financial Street. We understand your disappointment and apology the inconvenience caused to you and your family. There is no question that the service we provided at our front desk did not meet the high standards, in our effort to continually improve... More

nigeldiver
Hong Kong, China
Senior Contributor
27 reviews
17 helpful votes
4 of 5 stars Reviewed 27 November 2011

Good business hotel in the heart of the finance area. Service is as expected. Pricey hotel as expected for Beijing. If you happen to work on the other end of the inner ring than traffic can be difficult. Even with the highest hotel status I certainly didn't feel it. I received all the benefits but there was no effort to... More

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Jenny Ding, Manager at InterContinental Beijing Financial Street, responded to this review
29 November 2011

Dear Nigeldiver, Thank you for sharing your feedback regarding your recent stay with us. We are sorry to hear that you experienced disappointing with our personalized service and the behavior of the doorman. We appreciate your bringing this to our attention and will certainly work with related departments to improve our service standards. In the meanwhile, we certainly anticipate our... More

realfan68
Chicago, IL
Contributor
16 reviews
13 helpful votes
4 of 5 stars Reviewed 22 November 2011
1
person found this review helpful

I stayed here one night on business in October 2011. The hotel was reasonable but not great. I am an Ambassador in the Intercontinental program but that didn't seem to be very helpful at this property. I did not receive a room upgrade nor did I get the typical room amenity (fruit, bottle of water, etc.) that I have received... More

Was this review helpful? Yes
Jenny Ding, Manager at InterContinental Beijing Financial Street, responded to this review
29 November 2011

Dear Realfan68, Thank you for using Tripadvisor and share your feedback regarding your recent staying with us. Please accept our most sincere apologies for the experiences that you described, we certainly take your comment very seriously and please understand that we have reviewed our own internal procedures to prevent such occurrences in the future, so that we may be able... More

HardBedVeteran
Hong Kong
Contributor
18 reviews
19 helpful votes
4 of 5 stars Reviewed 19 November 2011

Traveled to Beijing for a business trip and held a function on-site at the hotel in early October 2011. For travelers that want a compact (when I mean compact, no lift rides up to a 50+ floor lobby then changing to another lift to get to your rooms), functional and conveniently located hotel room this is an ideal property. Small... More

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Jenny Ding, Manager at InterContinental Beijing Financial Street, responded to this review
29 November 2011

Dear HardBedVeteran, Thank you for taking the time to write us such a comprehensive feedback and your review is greatly appreciated. We are very happy to know that our service and facilities were to your liking. We are also glad to see that you were able to enjoy - and explore our neighborhood.We particularly value your comments on the breakfast... More

johan_roets
Buenos Aires
Senior Reviewer
9 reviews
6 helpful votes
4 of 5 stars Reviewed 31 October 2011

The Intercontinental in Financial Street, Beijing, is a very good business hotel. It is well-located, has very friendly and competent staff and a good spread for breakfast. More

Was this review helpful? Yes
Jenny Ding, Manager at InterContinental Beijing Financial Street, responded to this review
3 November 2011

Dear Johan, Thank you for recently staying at InterContinental Beijing Financial Street. We appreciate you selecting our property and taking the time to share your recent fantastic experience with us. We look forward to an opportunity to serve you again. Warmest Regards More

Danny_Chan
Wuxi, China
2 reviews
4 of 5 stars Reviewed 27 October 2011

Pos: The rooms are clean with great lightings, it was very comfortable. Very kind rooms services, always with a smiles. The equipments in the fitness center are clean, new, and with quality. There are large variety of choices, it can fulfill most of the customer. Personally, I would be even happier if there are more dim sum. Not much choices... More

Was this review helpful? Yes
Jenny Ding, Manager at InterContinental Beijing Financial Street, responded to this review
3 November 2011

Dear Danny, Thank you for recently staying at InterContinental Beijing Financial Street. We are delighted to learn of your pleasure with the spacious accommodations and service received from our team. We are sorry to hear that the bed did not live up to your expectations, usually hotels all have zip beds, some of guests especially prefer zip beds due to... More

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