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Ibis Beijing Capital Airport

3.0 of 5
No.2 Tianzhu Middle Street, Tianzhu Town, Shunyi District, Beijing 101312, China (Beijing Capital International Airport)
Hotel amenities
Ibis Beijing Capital Airport
Ranked #1,420 of 4,450 hotels in Beijing
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152 reviews from our community

    Trip type
Traveller rating
    11
    42
    58
    23
    18
Date Rating
Brisbane
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 21 May 2013 NEW

Previously I had stayed at the Novotel SanYuan and it was delightful. As I was passing quickly through Beijing I chose the Ibis at Beijing Capital Airport. Because I was arriving late (1:30am) I emailed the hotel to advise of late arrival and enquire about transfer arrangements. I never received a reply. Also I contacted the Ibis central site and... More

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Review collected in partnership with Accorhotels.com

7102gm, General Manager at Ibis Beijing Capital Airport, responded to this review
22 May 2013

Dear Guest, Thank you for taking the time to tell us about your experience at the Ibis Beijing Capital Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sorry for no responding after your sent us e-mail due to it's weekend day, related staff is off duty. Kindly be... More

Kitanagoya, Japan
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 28 April 2013

I stayed this hotel for two nights. My flight arrived after midnight so free shuttle bus was finished already, so I ended up to go to hotel by Taxi. Good and bad point for hotel location is, too close to the airport, so no taxi take me to the hotel by meter. All the taxi ask me 50 yuan to... More

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7102gm, Manager at Ibis Beijing Capital Airport, responded to this review
2 May 2013

Dear Guest, We very much appreciate your comments regarding your stay at the Ibis Beijing Capital Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

Canterbury, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 22 April 2013

Hotel is in industrial area, but inside is quite nice. Given a twin room despite our booking definitely showing a king size. Had to argue with man on reception to get our king size at same price, had to get my daughter on the phone to speak to him as she spoke Chinese and told him where to go! On... More

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7102gm, General Manager at Ibis Beijing Capital Airport, responded to this review
26 April 2013

Dear Guest, Thank you for taking the time to tell us about your experience at the Ibis Beijing Capital Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For the restaraunt on websit, previous time there a restaraunt next door of the hotel, which is outsourced by the owner,... More

Christchurch, New Zealand
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 April 2013

Hotel itself was good, however, the man on the front desk was not wearing a uniform which totally look unprofessional.. when I checked in he then told me that I had to pay the full amount of the room, when I informed him that I had paid for the room in full before leaving New Zealand he then argued with... More

Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

7102gm, General Manager at Ibis Beijing Capital Airport, responded to this review
9 April 2013

Dear Guest, Thank you for taking the time to tell us about your experience at the Ibis Beijing Capital Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As your mentioned that you've paid full before your coming in China, we've noted that you made reservation via Accorhotel.com, you... More

Geneva, Switzerland
1 review
3 of 5 stars Reviewed 28 March 2013

Very close to the airport. Free shuttle bus always available. basic english speakers at the reception. Kind enough. Just a night to sleep and rest there is enough. Don't think of planning a long stay because there is nothing around. Quality is good. Definitely worth the money.

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Review collected in partnership with Accorhotels.com

7102gm, General Manager at Ibis Beijing Capital Airport, responded to this review
9 April 2013

Dear Guest, We very much appreciate your comments regarding your stay at the Ibis Beijing Capital Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. So far, we're training more English for our staff in order to improve their English level as well. Because our hotel location is nearby airport, so... More

victoria
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 8 March 2013

This Hotel is located in Industrial area . nothing around It . On arrival found out there is no ATM machine in hotel so no way to draw cash . This is a problem as their snack bar / restaurant only takes cash . Staff speak no english . Booking in and checking out was a nightmare due to no... More

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7102gm, General Manager at Ibis Beijing Capital Airport, responded to this review
9 April 2013

Dear Guest, Thank you for taking the time to tell us about your experience at the Ibis Beijing Capital Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. According to your comments, we'll train our staff more about their English Level in order to provide a helpful assistance when... More

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Hong Kong, China
Top Contributor
56 reviews 56 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 6 February 2013

I've stayed here twice in the last 2-years, but this time was so much worse. The room was about the same price as 2-years ago, but it seems like the conditions have gotten so much worse since then. It was mostly clean, but the bathroom seemed like it needed some work. The breakfast buffet is 30rmb (about 5USD) and was... More

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See 2 more reviews by manh_attan04 for Beijing
7102gm, General Manager at Ibis Beijing Capital Airport, responded to this review
8 February 2013

Warm greeting from Ibis Beijing Capital Airport! Thank you for taking the time to tell us about your experience at the Ibis Beijing Capital Airport. On behalf of our hotel management, we're do sincerely apologies for the all inconvenience caused during your stay. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is... More

Nanyang, China
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 25 January 2013

Walked in to the counter desk and the attendant was smoking a cigarette. I had to ask him for help, then he just looked at me fro a minute, then started typing on the computer. No hello, just smoke. Our party of 5 was all spammed by a "malicious server" from their "free wireless". The restaurant is closed but their... More

Was this review helpful? Yes 1
7102gm, General Manager at Ibis Beijing Capital Airport, responded to this review
27 January 2013

Dear Sir, Thank you for taking your time to share your experience at Ibis Beijing Capital Airport. On behalf of our hotel team, please allow me do sincerely apologized for all inconvenience caused during your stay in our hotel. We'll improve our service to ensure to provide standard service to meet guest expectation as well. Our Front Desk staff is... More

Richmond Hill, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 23 December 2012

When our flight cancelled, we booked the Ibis Hotel from the Accor Hotels chain. The hotel has no distinction between non-smoking/smoking rooms. The website stated the hotel has a restaurant - not! It's a bar with buckets of noodles for sale. But, hey, that was adequate as we did not need to leave the hotel and scout around this "industrial-type'... More

Was this review helpful? Yes 1
See 2 more reviews by Denise I for Beijing
7102gm, General Manager at Ibis Beijing Capital Airport, responded to this review
23 January 2013

Dear Sir, Thank you for taking your time to share your experience at Ibis Beijing Capital Airport. On behalf of our hotel team, please allow me do sincerely apologized for all inconvenience caused during your stay in our hotel. Appreciated for your good comments of non-smoking request, and now we have assigned 15 rooms as non-moking room to meet guest... More

Xi'an, China
1 review
4 of 5 stars Reviewed 10 November 2012

Stayed at the hotel for an short night close to beijing capital airport. Short distance to the airport, smooth check-in process and reasenable price. The breakfast didn't have to much western style dishes, however, it was enough for a qiuck bite and some coffee. Most appreciated was the shuttle service to the airport upon check-out very convenient and efficient.

Was this review helpful? Yes
7102gm, General Manager at Ibis Beijing Capital Airport, responded to this review
20 January 2013

Dear Sir, Warm greeting from Ibis Beijing Capital Airport! Thank you for your comments of our hotel, and we'll improve our food variety to meet different people need as well. We'll lookforward to welcoming you back in future. Best regards, Betty Hu General Manager Ibis Beijing Capital Airport More

 
 
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Additional Information about Ibis Beijing Capital Airport

Also Known As:
Ibis Beijing Capital Airport Hotel Beijing
Ibis Beijing Capital Airport Hotel
Address: No.2 Tianzhu Middle Street, Tianzhu Town, Shunyi District, Beijing 101312, China
Region: China > Beijing > Beijing Capital International Airport
Hotel Style:
Ranked #1,420 of 4,450 hotels in Beijing
Price range (per night): ₹ 2,262 - 3,476
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Ibis Beijing Capital Airport have 167 modern, comfortable and clean rooms, which is with speed internet access as free of charge, meanwhile, wireless board band are available in public area. 24 hours snack service will bring unlimited enjoyable time to client ... more   less 
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Ibis Beijing Capital Airport
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