We visited Beijing Jianguo Hotel during December 2011, and we experienced "very bad service" from some of their staff (Housekeeping and Gym). We then complained to the hotel Housekeeping Manager, and he encouraged me to complain to the hotel General Manager. We tried contacting the G.M. but was always given excuses "he's not around". Then, the G.M.'s secretary contacted us... More

I stayed for a week & found teh hotel very good. Ambience was classy, staff very very polite & excellent food.

I've stayed here twice on business in the last two years. Great location, good-sized rooms, helpful staff. The hotel is popular with non-Asian customers. Breakfast is decent but I'd avoid the overpriced buffet dinner. I'll probably be back in Beijing later this year and plan to stay here again.

I stayed here a whole week in march, regular room with breakfast. My room had just one window, but you couldn't see outside because it was obscured (it faced the roof above the dining area, so yeah, not a pretty view..). This bothered me a bit, cause I like to see outside. Room is very basic, a bit dated and... More

Stayed here on business March 2012. Not unpleasant - but room smelled of smoke (despite being a no smoking room) and the bar was unbearable because of smoking. Bathroom basic but efficient, toiletries provided. Breakfast buffet was eclectic, everything from marmalade to noodle soup. Buffet restaurant was terrible quality food and expensive - definitely not worth purchasing. Laundry service very... More

This is a very nice hotel worthy of a 4 star standard. I have been staying here regularly for almost a decade and would not choose anywhere else for it's convenience to the Central Business District (CBD) and of course the Silk Market almost next door. The one problem I have with it is the lack of WIFI access in... More

As I have used this hotel since more than 20 years back, I will make my reservation hereagain! Excellent standard, service and location! Friendly atmosphere, staff always helpful!

We stayed here 2 nights with the family of 2 + 3 (kids 10, 9 and 6). We had booked a connecting room (2 +2 persons), and when we arrived it was not available. They only had a connecting rooms in smoking section and in our thoughts it was unacceptable with 3 small children. Finally this combination was ok and... More

Excellent choice in a good location about a two minute walk to a subway station (Yong an li). Very comfortable, clean and well appointed rooms in tower B. Front desk was helpful, all staff were friendly and there was always someone around who spoke English. It is a medium to small size hotel with a lovely interior garden and extremely... More