The staff is super friendly and helpful, all the staff I've interacted with spoke English well and quite a few of the staff have *excellent* English skills and is impressive, both when meeting them in the lobby or when calling room service.
The rooms are nice, the rates per night are excellent. The cafe is so-so as far as the...
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About 3 weeks ago I had occasion to dine in the Italian theme restaurant. The 5 course meal was excellant and in Particular the fried Goose Liver, it just melted in my mouth with a wonderful flavor, I would go back just for that. My Compliments to Chef Joyce.
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Dear Guest,
Greetings from Crowne Plaza Beijing Zhongguancun.Thank you for selecting Mix’s Italian Teppan for your dinning choice, our award winning theme restaurant. I am pleased to learn our colleague Joyce was able to offer a unique dining experience. I will certainly convey your compliments to Joyce.
We do hope we have the opportunity to welcoming you soon again, and...
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I am writing to compliment the exceptional service Lily Liu (front desk supervisor) and her team demonstrated during my recent stay in your Zhongguancun Beijing hotel.
Ms Liu’s professionalism of greeting the customers, remembering their names, offering the complete check in package impressed me and 3 of my company fellows from the US following my recommendation. Two of them also...
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Dear Guest,
We feel very flattered, but at the same time honored of your posting on a recent experience at our hotel. I am delighted, that Lily and other colleagues were able to offer you a wonderful stay, which from our management point of view is the base and key for a comfortable and relaxing customer experience at an international...
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The room is spacious, very clean, nice bathroom, WiFi has no issues -- everything looked like it was recently upgraded. The bathroom was nicely organized and the rain shower head was just awesome! Perfect after a long plane ride. I stayed four nights and had no complaints at all about the room. The staff were courteous and I took a...
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Dear guest,
Greetings from Crowne Plaza Beijing Zhongguancun.
Thank you for taking time to post a review for Crowne Plaza Beijing Zhongguancun. We were especially pleased to hear that you were satisfied with our room facilities. For the restaurant issues you mentioned, we will take necessary actions with relevant departments to improve our product and services and truly appreciate your...
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This was a one night and my third stay for the last 12 months. I have to teach at the Peking University and this hotel proves to be the best location. Service was as efficient as usual. Taking a taxi to the airport is about RMB 100 so extremely reasonable. Internet is charged at RMB 120 per day and this...
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Dear guest,
Thank you for choosing Crowne Plaza Beijing Zhongguancun as your home away from home, and your kind feedback on this platform. Your satisfaction is the best compliments for us. Our team will keep working hard to continuously improve our services.
In regards to the captioned air-port pick up rates, we do have different car and price ranges available...
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We stayed with a tour group in October. All the employees were very friendly and helpful. Breakfast was very good. Was able to use a computer to email home without charge. Would definitely stay there again.
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Dear guest,
Greetings from Crowne Plaza Beijing Zhongguancun, and thank you for staying with us. We are honored to learn, that you had a lovely experience with us, and your kind comments on our service and facilities. Our free WiFi in public areas has not defeated our purpose, to offer our guests convenience while dining in our outlets.
Looking forward...
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I stayed at the hotel as a tourist and the service by the concierge desk was excellent and their english is very good. It was very nice to sleep in western style softer beds after some nights at budget hotels with very hard beds.
The hotel is close to a subway station so it is easy to get into the...
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Dear Patron,
Thank you for taking the time to write a comment about our hotel facilities and services. As a Priority Club member, there are certainly benefits while staying at any of our hotels world wide, and by booking well in advance, certain discounts apply. It is reassuring that you enjoyed your stay with us, and we do hope that...
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The lobby is large and beautiful with an easy check-in. Short walk from the subway station. I checked in at 10PM and was told the restaurant was closed, so ordered room service which was fast. Very spacious room. Marble bathroom with walking shower/tub was awesome. Interesting overhead shower that leaked if you didn’t use it. large flat-screen with several English...
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Dear guest,
Thank you for taking the time to post a review for the Crowne Plaza Beijing Zhongguancun, and for the positive comments about our hotel facilities and service. I was especially pleased to learn that hotel room facilities and service details impressed you deeply and we were able to make good recommendations during your stay.
For the problem you...
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Typical Holiday in Crowne Plaza. Very happy with the high quality of the rooms. Excellent beds. No compliants at all. Will be back.
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Dear guest,
Greetings from Crowne Plaza Beijing Zhongguancun.Thank you for choosing Crowne Plaza Beijing Zhongguancun as your home away from home. Your satisfaction is the best compliments for us. We will keep improving our service.
Once again, thank you for your positive feedback and I do hope we have the opportunity to look forward to welcoming you again.
Kind regards,...
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In the last 12 months I have stayed in this hotel twice and I am coming to stay on 17 Nov for my third business trip. This is a convenient location for Peking U. The service is generally good and the service in the restaurants are above average, and courteous. Food is agreeable and reasonably good standard. The best I...
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Dear Cherished Guest,
Greetings from sunny Beijing and thank you for taking the time to write a review on this great platform by sharing your most recent experience with us.
We deeply appreciate you selected Crowne Plaza Beijing Zhongguancun as your home away from home. It’s great to learn that our hotel impressed you deeply. Thank you again for your...
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