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Hotel Ibis Beijing Sanyuan

3.0 of 5
Building B, Fenghuang City, Shuguang Xili 5A, Chaoyang District, Beijing 100028, China (China International Exhibition Centre)
Hotel amenities
Hotel Ibis Beijing Sanyuan
Ranked #697 of 4,448 hotels in Beijing
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388 reviews from our community

    Trip type
Traveller rating
    55
    189
    100
    32
    12
Date Rating
Hong Kong, China
1 review
1 of 5 stars Reviewed 14 May 2013

Internet service is very slow, I booked a family room but it was not enough for even one person. Not vaule for money. There are other good places with less price in Beijing, I did a great mistake. Next time I will not prefer to stay here at any cost. Location wise is the best but otherwiese I will not... More

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Review collected in partnership with Accorhotels.com

BettyWang2013, Manager at Hotel Ibis Beijing Sanyuan, responded to this review
17 May 2013

Dear guest, Thank you for leaving your comments of your stay here on TripAdvisor. We also regret to note your disappointment with our internet service as we strive to ensure that all our guests have a convenience stay at our hotel. You can be assured that your comments have been discussed with the relevant department heads for further review and... More

Darien, Illinois
Top Contributor
61 reviews 61 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 7 May 2013

This hotel was built during Beijing Olympics in 2008. Due to poor maintenance and low quality material, the room quality has deteriorated badly in the last 5 years. Examples include window that does not close properly, missing towel hook in bathroom, shower head coated with ugly calcium deposit, bad odor .......

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See 3 more reviews by Logistiks for Beijing
BettyWang2013, Manager at Hotel Ibis Beijing Sanyuan, responded to this review
15 May 2013

Dear guest, Thank you very much for your comments and suggestions. We would love to maintain all the facilities in good condition to make the stay comfortable for all our guests. We welcome you and your family back to our hotel again. If some facilities are below your expectation, please contact our front desk and we will try to fix... More

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Philippines
1 review
2 of 5 stars Reviewed 5 May 2013

This is Robert Laing.On 11 Dec 2012 I prepaid and PAID IN FULL a hotel room for my wife and I from a Internet Travel Agency for A Double Bed hotel room at the IBIS BEIJING SANYUAN, HOTEL, BEIJING, CHINA 100028 FOR TWO (2) NIGHTS FOR 1 & 2 APRI 2013. 2.On 1 April 2013 when we arrived to check... More

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BettyWang2013, Manager at Hotel Ibis Beijing Sanyuan, responded to this review
13 May 2013

Dear guest, Greeting from Betty Wang, hotel manager of Ibis Beijing Sanyuan. We are sorry to hear that you have this credit card problem. We apologize for any inconveniences this may have caused you. We would like to emphasize on that we have released your funds on the day you checked out, and we were not holding your money. After... More

Beijing, China
1 review
3 of 5 stars Reviewed 30 April 2013

Handy location right near the Airport Express station. Also new shopping centre very close. Rooms pretty basic but clean and everything worked. Staff were friendly and spoke good English. Breakfast also good value.

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Review collected in partnership with Accorhotels.com

BettyWang2013, Manager at Hotel Ibis Beijing Sanyuan, responded to this review
5 May 2013

Dear guest, We are truly delighted to know that you were satisfied with our facilities and service during your recent trip to Beijing.Thank you very much for choosing to stay with us and we look forward to welcoming you back again soon. Have a pleasant day ahead! Best Regards, Betty Wang More

Toronto, Canada
1 review
4 of 5 stars Reviewed 16 April 2013

We travelled to Beijing April 2013 stayed at this hotel for 3 days. In general, we were satisfied with the services, location and the room of this hotel. Our room is in floor 16, since this building skips floor 4, 13 and 14, really, we are in 13th levels up. After first night, the bathroom shower faucet head felled off.... More

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BettyWang2013, Manager at Hotel Ibis Beijing Sanyuan, responded to this review
17 April 2013

Dear guest, Thank you very much for the positive comments and we also appreciate your feedback for our improvement in the service quality level. We sincerely apologize for the odor in the bathroom and our staff is taking action to remedy this instantly. We are in the process of replacing all old towels to ensure the convenience of all our... More

Bangkok, Thailand
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 April 2013

The building, the lobby and the room were nice and the location very good. The breakfast was nicely arranged with a wider selection of food even when compared to Shanghai although repeating but understandable. I seemed to have the best sleep over here when compared to elsewhere under the same condition, i.e., being tired from all day sight seeing. The... More

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Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 April 2013

Room size is small but enough for two adult with medium size. Rooms temperature is perfect especially during cold season. We were in Beijing end of March and the weather was between 0 to 10 degree C but we feel warm in the room. Breakfast choice is not much variety and should be improved. Location is good as it is... More

Was this review helpful? Yes
See 2 more reviews by cylong168 for Beijing
BettyWang2013, Manager at Hotel Ibis Beijing Sanyuan, responded to this review
17 April 2013

Dear guest, Thank you very much for your valuable comments and suggestions. We will look into the breakfast varieties. We look forward to serving you better in your next stay at our hotel. Thanks & Best Regards, Betty Wang More

Jakarta
1 review
3 of 5 stars Reviewed 2 April 2013

room size is ok and clean but a little stuffy with cigarette smell. Bed and pillows are lousy, I can literally feel the springs of the bed. The pillows are too thin. Sheets are clean. Location is very close to subway.

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Review collected in partnership with Accorhotels.com

BettyWang2013, Manager at Hotel Ibis Beijing Sanyuan, responded to this review
17 April 2013

Dear guest, We appreciate your time giving us your comments. Our sincere apologies for that room smell and facilities issues. We would definitely look into your feedback and improve the conditions to make your next stay with us a pleasant one. Thanks & Best Regards, Betty Wang More

Shanghai, China
1 review
1 of 5 stars Reviewed 1 April 2013

the reservation was made via your call centre for the nights of march 26 and 27. due to flight cancellation from guangzhou on march 26, i called the hotel on march 26 before 4:30 pm to postpone the arrival to march 27. no problem. on my departure on march 28, i requested to leave a small piece of luggage for... More

Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

BettyWang2013, Manager at Hotel Ibis Beijing Sanyuan, responded to this review
17 April 2013

Dear guest, Thank you very much for your constructive feedback. While it is our hotel policy not to allow guest to leave their luggage and belongings behind after their checkout, we sincerely apologize for the mishandling of the situation by our staff. We value your feedback and this will help us to improve on the service quality level of our... More

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 28 March 2013

Location is good, close to the airport express....hotel room was clean and staff were friendly. Internet didn't work in my room unfortunately. Breakfast could have had a wider selection of hot food but overall ok.

Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

BettyWang2013, Manager at Hotel Ibis Beijing Sanyuan, responded to this review
17 April 2013

Dear guest, Thank you very much for your valuable comments on tripadvisor.com. We are sorry to hear about the internet connection problem. Our staff will welcome you back to our hotel again. Should your room facilities have any problem in your future stay, please feel free to contact our front desk, and we would be very glad to help you... More

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Additional Information about Hotel Ibis Beijing Sanyuan

Also Known As:
Hotel Accor Beijing Sanyuan
Address: Building B, Fenghuang City, Shuguang Xili 5A, Chaoyang District, Beijing 100028, China
Region: China > Beijing > China International Exhibition Centre
Amenities:
Fitness Centre Free High-Speed Internet Restaurant Wheelchair access
Hotel Style:
Ranked #697 of 4,448 hotels in Beijing
Price range (per night): INR2,152 - 5,298
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Hotel Ibis Beijing Sanyuan blends comfort and convenience with real affordability. With a modern bar, terraced restaurant, 24 hour snack service, free high speed Internet, and games and fitness rooms, this hotel offers a fresh change from the traditional. Located in the central business district, Hotel Ibis Beijing Sanyuan is only minutes from the airport and embassy district and close to shopping and tourist attractions. Featuring 401 queen or twin rooms, this is a Hotel Ibis with a real difference. ... more   less 
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