This hotel is located in the heart of downtown Mombasa. Our room was fine, decent bed, clean bathroom good service from the staff and our room also included complementary breakfast. In walking distance from Old Town Mombasa and easy access to transportation. The only negative thing about the hotel is that due to its location, there is a lot of... more

Everything was terrible, apart from a lovely band of musicians playing on veranda. We had to wait for more than 4 hours for our room, beg for it, only to figure out they want you to stay at the bar ana buy drinks/food! This happened to us twice. We went on 8 days safari and could not receive the key... more

Absolutely the worst hotel I have ever stayed in! From the dirty, small, dated rooms to not having hot water, windows not been cleaned in years and the bed sheets riped and dirty. There is old with character and then there is old and a complete dump and unfortunately this hotel falls in the latter camp. The service is also... more

I loved everything about this charming place, the staff were amazing, the open terrace restaurant with live jazz over lunch hours was totally relaxing. The rooms are clean and spacious, the conference rooms are very up market. In general i loved it! more

this is one of the world hotels i have stayed in - they had an amazing ability to find hidden charges that needed paying in cash (room service 100 shillings, 700 shillings for an ethernet cable). the breakfast was passable. location for business in Mombasa is good however. moi avenue is the main drag for lawyers, accountants, agents and office... more

I stayed here for 3 nights in late September. I tried to book direct on line, but never got a response and then I founf them on Expedia and booked there, for about US$70, a good value. When I checked in I just told them I had a prepaid reservation, no problem. I had a nice room, on the side... more

the Castle Royal is a Mombasa landmark with all the pros and cons therein... the location is superb and the ambiance, especially sitting on the veranda watching the world go by, is excellent. However, despite recent renovations the rooms are a bit tired, and quite small for the price, compared to another (newer) hotel I stayed at in Mombasa. For... more

Stayed here a week while visiting friends in Mombasa. The location is SUPER! You can' t find a better hotel within mombasa city center, you have to go outside, north or south, to get anyting better. So if you want to stay in the middel of the city this is the hotel to stay at thought it has it's price.... more

We booked a room for 2 ads and a child by calling the hotel the week before from our home in Nairobi. Spoke to "Joseph" who assured us we were confirmed and that we should just "turn up" on the day we'd booked. We also sent an email requesting further confirmation, but never had an answer. On the day of... more