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Nairobi Safari Club

5.0 of 5
Koinange Street & University Way, Nairobi 43564, Kenya (Nairobi Central Business District)
Hotel amenities
Nairobi Safari Club
Ranked #39 of 80 hotels in Nairobi
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126 reviews from our community

    Trip type
Traveller rating
    13
    46
    37
    20
    10
Date Rating
Doncaster, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 18 May 2013 NEW

Stayed here for one night before heading off on safari. Room spacious and clean. Breakfast served early so we could eat before our 6.30 departure. Trip booked through http://www.explorerkenya.com/ who were fab. Word of advice take some small change with you as everyone expects a tip.

Was this review helpful? Yes
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review
21 May 2013

Dear Sir, Thanks for the feedback, we do hope to enjoyed your safari and that it was everything you had anticipated. More

Somerset West, South Africa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 24 April 2013

A 3.5 rating would be more accurate and in context maybe even a 4, but don't expect a 5 STAR hotel and be disappointed... I found my suite to be a bit dated but clean and well appointed - not luxurious by any means, but also not lacking any amenities. Positives: plenty of space, comfortable bed, clean, all electrical appliances... More

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liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review
25 April 2013

Thank you for your feedback, your observations have been noted and will be forwarded to the management team accordingly. More

Nairobi, Kenya
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 March 2013

We decided to stay at the hotel for a night before continuing our trip on the following day. The whole ambiance of the hotel was very inviting and exuded quality/Class. We walked into the hotel at night with no prior booking and the staff was very accommodating. I would like to recognize JAMES who was the receptionist assisting us. He... More

Was this review helpful? Yes 1
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review
23 March 2013

Dear Cat W, Thank you for your positive feedback, be assured that your recommendation in regards to James the front desk receptionist will be passed on to him and to the management team as well. More

Beijing, China
Top Contributor
55 reviews 55 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 18 March 2013

Stayed here during a 24-hour stopover in Nairobi and was quite disappointed. The hotel was advertised as a 5 star and my room as a suite but what I found when I opened the door was an old and smelly room. The level of cleanliness and decor are those of a 2 star hotel, but I could give the third... More

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liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review
19 March 2013

Dear Edoardo, Your observations about the hotel and its facilities have been duly noted and forwarded to management for action. Thank you More

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Toronto, Canada
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 11 March 2013

We stayed here for 2 nights in dec 2012. This is advertised as 5 star hotel, but I would not even rate it at a 2 star hotel . The rooms were terrible. It is a very old hotel, and hasn't been maintained at all. The rooms were poorly furnished . The tv that was in the room must have... More

Was this review helpful? Yes 1
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review
13 March 2013

Dear s_karthika, We are extremely sorry about your experience at the hotel. It has been duly noted and forwarded to the management team for action. More

Lancaster, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 9 March 2013

a safe and acceptable base for a 1 night stay in Nairobi, but tired, not clean, and with infdifferent service. on check in our driver had to remonstrate to get some service, and breakfast was slow. the furnishings are tired and the room was not clean

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liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review
10 March 2013

Dear Tom, Please accept our heartfelt apologies for the slow service you received upon check in and while having breakfast. The relevant heads of department will be informed of your unfortunate experience, and change is definite. The housekeeping department and the overall management team, will also be informed about your perception of the room and the furnishings respectively. Once again,... More

Geneva, Switzerland
1 review
3 of 5 stars Reviewed 28 February 2013

The hotel is worn down. I stayed in two rooms - in the first the curtains were not closing and the fridge was not working, in the second one, the A/C was not working well. The pool and fitness centre are ok though. Location is very central. The bill for conference facilities was wrong - extra items were charged. Staff... More

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liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review
4 March 2013

Dear Olguies, We sincerely apologize for all the mishaps you experienced while staying at our hotel. Your observations regarding the suite amenities, and the manner of the staff you dealt with have been noted and forwarded to the management team. More

Luanda, Angola
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 February 2013

Stayed here with my husband for 1 night only, so i had no time to see the pool and the fitness center. The hotel is located in the city center which is great and there's a mall nearby and several restaurants, but don't walk around alone at night, only if you're accompanied. Rooms are large and clean, but a bit... More

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liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review
27 February 2013

Dear SheilinhaQ, Thank you for choosing to recommend our hotel. Your observations about the nature of the rooms and the internet have been noted and forwarded to the relevant departments for attention. We do hope that you will stay with us again on your next visit to Nairobi. More

Toronto, Canada
Top Contributor
52 reviews 52 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 21 February 2013

Good hotel value for money. Good for conferencing. I like the food service as well as the hospitality of the staff. Its not a new hotel and a little bit of renovation can help keep up with the modern world. The best all ensuite hotel

Was this review helpful? Yes
See 25 more reviews by Raykey for Nairobi
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review
27 February 2013

Dear Raykey, Thank you for taking time to let us know how your accommodation and conferencing experience was. We are happy to learn that you enjoyed our meals and the hospitality of our staff. Your concerns about renovating the hotel have been noted and fowarded to management. More

Utrecht, The Netherlands
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 26 January 2013

I'm a bit torn between the three and the four stars for this place. It is a neat hotel and the rooms are huge. Perhaps it is a matter of personal taste: though everything is kept up well, it is a bit oldfashioned to my taste, I could do with a bit less formality and thick carpet! Though the rooms... More

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See 2 more reviews by Anne-Marijke for Nairobi
liliantowers, Public Relations Manager at Nairobi Safari Club, responded to this review
28 January 2013

Dear Anne-Marijke, Thank you for taking the time to let us know how your accommodation and conference experience was at the Nairobi Safari Club. Your concerns about the pool and WIFI in the suites have been noted and forwarded to the relevant heads of department. The structural design of the hotel has a large part to play in the design... More

 
 
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Additional Information about Nairobi Safari Club

Also Known As:
Nairobi Safari Club Hotel
Nairobi Safari Club Hotel Nairobi
Nairobi Safari Hotel
Address: Koinange Street & University Way, Nairobi 43564, Kenya
Region: Kenya > Nairobi > Nairobi Central Business District
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Luxury Hotels in Nairobi
Price range (per night): ₹ 10,373 - 16,387
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The Hotel was established in 1984 as an exclusive Members Only Club. In 2001 it was repositioned to a fully fledged five star hotel opening its doors to the public. This year we celebrate 24 years of continuous excellent service. From the very beginning, our main goal has been to provide the best possible service to our guests, almost to the point of obsession and we are striving to constantly improve the quality of our services in order to have satisfied customers that would come back again and again. ... more   less 
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Nairobi Safari Club
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