I wouldn't say this hotel was terrible, but it most certainly doesn't live up to it's name of being good, not even close. I spent 2 nights here when my company put me here for a business trip. The whole building has a sort of run down but wiped with polish feel. Carpets are clearly very old, lots of stains... More

The Windsor is grossly overstated in many areas, and it does not have the character, which we associate with a luxury hotel. Began everything with a very dry check in. I as a guest had to say good day and have a surely response. They gave me instructions as in the prison. No please and no thank you. The rooms... More

This Hotel suffers badly from a bad check in system. You have to wait in a queue to confirm your booking which is fairly straight forward. We arrived at midday but the lounge bar did not open till late afternoon, even at that the bar was up steps so not too clever for the disabled. Prior to that you had... More

Stayed here for a conference over two days. Initial room allocated had no T.v signal and I had to debate with staff a few times before they agreed to move me. Food was a hit and miss affair - breakfast buffet sloppily presented with stale pastries throughout. The lunch meal (barbecue) was better, but for dinner at a la carte... More

I attended a workshop and stayed in a standard room on the lobby level. An awesome experience at first, breakfast always cheered me up with the assortment of fresh fruits, jams, pastries and juices. The service staff especially the banquet team,was nice and professional. We however were uncomfortable with the meeting room assigned. Rainwater leaked causing spills to its carpets... More

I recently stayed at this hotel which is situated in beautiful surroundings around 30 minutes from Downtown Nairobi. It has a colonial feel about it and the reception area is very nice with high vaulted ceilings. My bed however was like a slab of concrete, literally, and by far the most uncomfortable sleep I have had in many nights away... More

My family and I recently took a vacation . We picked Windsor because of the location, and some positive reviews i had read online Traveling from Mombasa, we had a great vacation and enjoyed visiting the national park and other sites. We loved it at the gym, swimming pool, and the nature trail. However, we were very disappointed with the... More

We stayed at this amazing golf hotel recently. Upon arriving I found myself in a valley of smiles from the very first person I met. Our group was preregistered which made the check in process smooth and stress free During our stay, we witnessed a wedding reception set-up in one of the hotel's grounds which was remarkable. The atmosphere and... More

Windsor is as green as you can imagine with beautiful lawns and superb gardens. I recently stayed in suite 312 and enjoyed the morning breeze and spectacular view. Service was above average but a lot can be done on food and staff morale. The property feels like an old refurbished unit. In the rooms: no clear TV signal reception, slow... More