This is a pleasant hotel with well-appointed rooms. It is in a good location in terms of shopping areas nearby, within walking distance (during the day). The hotel is clean throughout. Breakfast is good - standard buffet in many ways but everything is quite edible. One MAJOR issue with this hotel is the reception desk service. Requests are quickly forgotten,... More

This is a hotel with a large number of rooms. When I stayed, there was one major international conference in town and several other smaller groups coming and going. Boutique hotel this is not. Breakfast was the same throughout the entire period of my stay. Not bad but that is probably a metaphor for the hotel: like the breakfast, it... More

The room was good and hotel staff very friendly and helpful. However the food on the restaurant was poor. The simple bar food appeared to be better More

The Jacaranda staff are very pleasant and helpful. My twin room was large and airy. If it was warmer weather, the outdoor pool and cafe would have been great. The breakfast buffet was good. But, the room was not cheap. If you need to travel elsewhere in the city, the terrible traffic means you should stay as close as possible... More

Little out of city centre, not in walking distance (we previously stayed in centre of Nairobi at the Stanley, much better location for us to explore). Shopping Mall at back of hotel, convenient, but little noisy. Restaurant little slow on service and a bit expensive, but typical hotel fair. Room doors had large gaps, so a lot of noise from... More

This was our second visit to Kenya and like last time the Jacaranda was our overnight accommodation in Nairobi. The hotel offers excellent facilities for the cost, spacious clean and comfortable rooms. Restaurant choice is good particularly the poolside and outside settings of two of the eating places. The Pizza Garden opposite the hotel and part of the company offers... More

My husband and I stayed here on our honeymoon, on an overnight transfer from Nairobi to Heathrow. It was the final night of our Virgin safari and this was the hotel they booked us in to. (There were quite a few other Virgin holiday makers here so I guess it is a hotel they regularly use. God knows why.) On... More

The Jacaranda Hotel is located in the Westland section of Nairobi. It is about 15 to 20 min. from downtown (based on road conditions). The area is very busy but the hotel is on a small side street. The hotel is also some distance from any of the major sights in town. There is a large shopping center across the... More

We stayed for just 1 night here prior to going on safari. The best thing about this hotel is the garden restaurant. It is a delight and the high vaulted wooden ceiling is great. Food is good too. Unfortunatly we didn't get a good nights sleep as there seemed to be a lot of both traffic noise and noisy guests... More