We had travelled entire night, with a stop over at Dubai. After missing a good night sleep, we were pretty tired. Immigration staff were were polite and friendly. (I always wondered why immigration staff at all airports are serious and do not give a welcome smile) Kenya was different, both at Nairobi and Mombasa airports. Airport to hotel was no... more

We stayed at the Jacaranda for one night before our safari and again prior to our return home. Rooms are clean no air con but there is a ceiling fan. Bathrooms are clean and well equipped. Location is good with a pizza restaurant and a good shopping mall just across the road, we also found a sports bar within a... more

We arrived at the Jacaranda Hotel after an excellent flight with BA. The reception we received was freindly and affable. Welcoming soft drinks and and friendly smiles before being shown to our room. Twin bedded but clean and servicable which was all that we expected plus an excellent breakfast in the morning. We stayed for 3 nights prior to our... more

This place is next to the loudest bar in the area (gypies is however also the place to be on a friday/saturday) and a building site. The rooms are basic and the bed are like sleeping on a stone. It also very expensive for what you get...i stayed for 4 nights and moved to another hotel (wassini) and would not... more

We stayed at the Jacaranda for a stopover for the last night of our honeymoon and what was supposed to be a romantic, wonderful end turned out to be the worst night of the trip. We left our fantastic all inclusive hotel (Voyager Beach Resort) in Mombasa at 4.15pm to catch a flight to Nairobi for the stopover that would... more

Myself and my partner stayed here just for the night on 01/09/09 prior to our Safari. After a long flight from Newcastle via Amsterdam to Nairobi.After about an hour trying to clear customs (even though in possesion of a visa) you still had to fill out 3or 4 forms to get you cleared, health reason for visit etc. Then approx... more

We were concerned about staying in the Jacaranda after the reviews we read but knew it was only for an overnight stay before we started our Safari. However the hotel ended up ruining the rest of the week!! The Jacaranda is not in an idyllic loacation so do not go if you are looking for a nice view!!! The porters... more

We were quite worried about staying here overnight before going on safari as the reviews have not been great. However we found this hotel comfortable and pleasant. There is building work going on by the pool and it is noisy during the day, but no problem at night. The staff are friendly and even escorted us across the road to... more

Stayed here following an overnight flight before going on a safari. Reached the hotel at about 0930 and were met with a cold drink and a hot face cloth before being given the keys to our room. It was really great to be able to dump our things, and realax before we decided to take the option of visiting the... more