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Sarova Stanley

4.0 of 5
Hotel amenities
Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya
Ranked #6 of 69 hotels in Nairobi
4.0 of 5 stars 234 Reviews
Sarova Stanley
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234 reviews from our community

What travellers say about this hotel
  • Thorn Tree Cafe(11)
  • Very good(10)
  • Security guards(5)
  • First floor(5)
  • Thai restaurant(5)
  • Friendly and helpful(5)
  • Breakfast buffet(4)
  • Great location(3)
  • Rooms are clean(3)
  • Pool deck(3)
Traveller rating
    94
    104
    22
    8
    6
Only show reviews for Family (25) | Couples (68) | Business (86)
Date Rating
London, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 23 May 2012

Perfect hotel in the heart of the business district, no need to look much further. However, not perhaps the place to start your safari holiday in Africa, this is city situated it is busy, fast and furious and suffers from the usual Nairobi traffic issues. Staff are friendly, as are staff in most local hotels, the food is more than... More

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hyderabad
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
4 of 5 stars Reviewed 21 May 2012

Location: Bang in the middle of the financial/ office district. Accordingly, the approach and general surroundings can get very crowded. The same is the case inside - lotsa people running around doing important things. Ambience: Not a place to start your holiday from as I realised :) - too much hustle bustle and the staff can be curt to the... More

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See 2 more reviews by PermVayKayHopeful for Nairobi
David Gachuru, General Manager at Sarova Stanley, responded to this review
23 May 2012

Dear guest, Thank you for taking time to review your stay with us. We highly appreciate your comprehensive feedback. Sarova Stanley boasts of a century old history and has maintained this rich Victorian heritage. We also are a luxury business hotel, proud of our location and able to cater for the needs of both leisure and business travelers. Thank you... More

New Lagos, Lagos, Nigeria
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 12 May 2012

Friendly staff and great food and service make this hotel a gem. My room was spacious with all amenities and well maintained. Tours were arranged on short notice and nothing was ever to much to ask. The Thai restuarant on this first floor was incredible and must admit food prices were very reasonable in general. Would definitely recommend for business... More

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See 3 more reviews by Mark H for Nairobi
London
1 review
4 of 5 stars Reviewed 11 May 2012

After a long journey from Lake Paradise to Tsavo, it was my final place to stay before i took my flight back home. With high security yet polite, relaxed and atmospheric house, you can enjoy the night with varieties of activities. There are two restaurants, one is located on the 5th floor and the other one on the ground floor.... More

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David Gachuru, General Manager at Sarova Stanley, responded to this review
23 May 2012

Dear Guest, Thank you for taking time to share your feedback. We highly appreciate your wonderful comments and particularly our warm staff, in-house dining options, choice of entertainment and the heated swimming pool with its fitness centre. It was delightful to read that we were able to meet and exceed your expectations. We look forward to welcoming you back at... More

scottsdale, arizona
Contributor
11 reviews 11 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 May 2012
2
people found this review helpful

A bit of old England. Has the original mahogany and brass bar on 2nd floor from the first stock exchange in East Africa. And newspaper reading room, great computer service, etc. We stayed have stayed three times. Each time, the staff was so courteous and helpful. The breakfast buffet is fabulous. Has a good Thai restaurant and also a fabulous... More

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See 9 more reviews by flipvip for Nairobi
Dubai, Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 May 2012
1
person found this review helpful

Excellent service and very secure. Spacious rooms with very good house keeping. the rate is approx. USD 120/day. Check out is at 12.00 noon. All kind of food available.

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David Gachuru, General Manager at Sarova Stanley, responded to this review
23 May 2012

Dear Guest, Thank you for posting your review regarding your recent stay at our hotel. We were delighted to read that you found our rooms clean, neat and spacious; our Indian dishes also met and surpassed your expectation. We are amazed you booked at such a room rate, as this rate has not applied for years. However, guestroom rate is... More

Lund, Sweden
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 28 April 2012

Asked for a quiet room and they gave me one with a generator running 24 hours a day outside the window and a moldy air-con. Asked for another room and got one with a rock hard bed. Managed to get some sleep tanks to earplugs and sleeping pills during the two week stay. Hotel staff that keep knocking on the... More

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See 4 more reviews by Karin37 for Nairobi
David Gachuru, General Manager at Sarova Stanley, responded to this review
2 May 2012

Dear guest, Thank you for taking time to review your stay with us. We highly appreciate your comprehensive feedback and have taken a keen interest in the issues raised. The team regrets that your expectations were not met in many areas of your stay and interactions with us. During this period, the hotel experienced a number of electrical interruptions and... More

1 review
5 of 5 stars Reviewed 23 April 2012

The hotel was a wonderful hotel with a colonial spirit. The rooms are large and comfortable. The food was mostly good, the Indian was excellent, however I had a couple of meals that were not good at all. I had a great salad one day and two days later I had the same salad and it was wilted and not... More

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Nairobi
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 23 April 2012

Situated right in trhe heart of Nairobi downtown next to everything. Nice rooms. Pleasant staff. Loved the sidewalk side restaurant. Great food. Staff well trained eager to please. Overall a great place to stay while in Nairobi but dont wander too much at night as the security is questionable aroud the downtown area after working hours.

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See 2 more reviews by james k for Nairobi
Liverpool, United Kingdom
Senior Contributor
21 reviews 21 reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 20 April 2012

We stayed at the Sarova Stanley on the final leg of our trip to Kenya for just one night before we returned to the UK. Clearly this hotel was far more formal and maybe aimed more towards business travellers but we had a very comfortable stay there in a very well equipped room. A minor gripe was the roof top... More

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David Gachuru, General Manager at Sarova Stanley, responded to this review
25 April 2012

Dear Guest, Thank you for taking time to share your feedback. Your concern on our restaurant on the fifth floor has been taken care of and we do not expect it to recur. We thank you for your comment as our aim is to continuously improve. We also appreciate your positive feedback on breakfast selection, variety and pastries and looking... More

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Additional Information about Sarova Stanley

  • Sarova Stanley Hotel Nairobi
  • Sarova Stanley Nairobi
Address: Corner of Kenyatta Avenue and Kimathi Street | PO Box 30680, Nairobi 00100, Kenya
Price range (per night):* INR10,533 - 21,122

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Sarova Stanley
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