I stayed here only for one night because I would have been frustrated and had regrets had I not done so. Why did I not stay longer? Simply because of the price - more than double for one night than I paid for 5 nights at the Sofitel karnak Luxor, but then the two hotels are not in the same...
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We had a lovely time in tranquil Aswan. We had a nice view of the feluccas from our window. The portrait of the Nile from our window was breathtaking and extremely regal. The interior of the hotel is a bit musty, but the decor fit the atmosphere. Take in the view of the sunset from the terrace while sipping on...
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I should preface this by saying that I stayed several times at the Old Cataract before refurbishment and this time I did not stay as it was not clear that it would have re-opened in time when I booked. But I did visit several times during a visit to Aswan and dined with friends who were staying there.
The Good:...
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Dear Madam/Sir,
Thank you for choosing Sofitel Legend Old Cataract during your recent visit to Aswan.
We thank you very much for bringing up your feedback to our attention, and we sincerely apologize for any inconvenience you might have encountered.
We are grateful for your support and do hope that we may have the pleasure of your company at Sofitel...
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Having enjoyed a number of meals in the1902 restaurant, years before the refurbishment, we decided to visit it whilst in Aswan in October 2011.
We were only in Aswan for three nights and chose the night after their press launch to go with two friends.
It’s an impressive room, as ever, and the restaurant is well appointed; tableware, glassware, flatware...
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Dear Madam/Sir,
Thank you for choosing Sofitel Legend Old Cataract during your recent visit to Aswan.
We thank you very much for bringing up your feedback to our attention, and we sincerely apologies for any inconvenience you might have encountered.
We are grateful for your support and do hope that we may have the pleasure of your company at Sofitel...
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We recently returned from a Nile Cruise and whilst in Aswan, decided to take afternoon tea a the Old Cataract in Aswan. It was absolutely wonderful. We were treated exceptionally well as non residents, had a wonderful afternoon tea overlooking the Nile in all her glory, as the sun was setting. After our tea, we were taken and shown around...
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Dear Madam/Sir,
I was very pleased to learn how much you enjoyed your visit and I would like to thank you for your valuable comments and for the positive feedback, rest assured this will encourage us to continue our pursuit in excellence.
We look forward to welcome you back in the near future.
Sincerely yours,
Tamer Labib
Executive Assistant Manager
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Wife & I were staying some time in Aswan & decided to take a look at Old Cataract for a possible few nights of luxury. Grounds are beautiful, but the positive impression ended on the lawn. We decided to try out the restaurant for tea & cakes before looking at a room.
After sitting for 10 minutes, a waiter arrived...
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Dear Madam or Sir,
I was so sorry to read about your experience with us and I would like to sincerely apologize for any inconvenience.
As we value your comments, we would appreciate if you could give us a phone number or an email address to review with you what looks like a negative experience.
Looking forward to hearing from...
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A truly remarkable hotel which has been renovated with no expense spared. We were given a set of three rooms which were in the modern annex (formerly the new cataract hotel). The views over the Nile and the hotel gardens were magnificent, and the rooms were very spacious and extremely luxurious. The service was impeccable without being overbearing, and there...
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Dear Madam or Sir,
I am delighted to read your feedback about your stay with us and would like to sincerely thank you for your very kind words regarding our high standard of services; it was really rewarding and motivating. We have a passion for our guests and we do our utmost to indulge them.
We look forward to welcoming...
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We went to Aswan for our honeymoon we stayed here one week in December 2011, and had a wonderful time, the room we stayed in was large, excellent, and the garden is wonderful and the smell from the flowers (especially at night) is breathtaking, the sun beds around the pool are extremely comfortable. The staff are very friendly specially the...
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Dear Madam or Sir,
It was an honor to welcome you at our property during your honeymoon and we are glad that your stay was enjoyable and unforgettable.
I would like to sincerely thank you for your kind and generous feedback which I shared straight away with my whole team. We genuinely try and make our guests' stays with us...
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One of the finest hotels in the World in terms of Character and Location.
Service is not quiet there yet and Sofitel need to do more thorough training as staff pretend they understand you and have no real idea. Everyone greets you in French but most of them cannot converse in French. Prices are too high for Egypt though and...
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Dear Madam or Sir,
I would like to sincerely thank you for sharing with us your feedback and I am truly sorry to hear about your disappointment. We have noted your valuable comments. Please rest assured that we try our utmost to fulfill our guests’ satisfaction.
We look forward to welcome you back to Sofitel Legend Old Cataract Aswan in...
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