Good location, not crowded. the hotel is expensive for the service they offer. the rooms are fair, but the bath tub was dirty. the A/C is terrible. the temperature indoor was higher from outdoor! Beds are fairly comfortable. TV with only 4 channels. poor restaurants. Old furniture. all the hotel is not renewed. i just stayed for ONE night and... more

The hotel has more negative points than good ones. The only good point is that the rooms are very spacious. I stayed there twice on business trips. The first time I was in an 'old' room which was ok but on the second I was in a refurbished room so it was much nicer. However, the negative points are: -... more

I have stayed twice at this hotel and would now like to sare my review with others. First of all, The location of this hotel is good- away from the crowd and noise of Cairo. It close to City Stars mall; very nic emall- about 15 minutes drive. Also close to a nice shopping road called Roxy road. Reception staff... more

This hotel is centrally located, it has a mall close by which is one of the biggest in Cairo. The rooms are spacious and have a mini bar, but it did not have a tea/ coffee maker. The bathroom was spacious with a bath tub. The hotel has a casino, money changer which are open 24 hours a day. They... more

We stayed at the Sonesta as part of a 10 day tour; first two night in Cairo. We had a room on the 2nd floor. No good; stained carpet in the hallways, old furnishings, and room in need of paint and repairs. We were happy to check out. At the end of our tour, we returned to the hotel and... more

Hotel was nice, I was on the tenth floor which has been renovated. Security service was too slow and treated me as a thief. I found out later that the door could be opened not only by the use of card, but pushing it strong. I asked the security service to watch the recorded camera videos, since they have cams... more

Even if it is a 5 star hotel, the room are spacious but quite old. They would need a renovation...Good breakfast. more

Stay at the Sonesta was part of a tour and the first two nights we were on the 2nd floor which has not yet been rennovated and really showed it. The hotel allows smoking everywhere -- and people do smoke all the time -- especially in the lobby. There were really, really bad stained carpets in the hallways and the... more

Whoever decided this was a five star hotel certainly missed the boat. Top management is very refined but some middle management have some pretty crude ideas. Rooms not well decorated. Building being refurbished. Smoking everywhere. Toilet was plugged up and had to be repaired. Keys had to be re-charged six times and there were no phones on the floors to... more