Stayed here for a week-long conference. Great location. Room was in the new wing and was nice enough, but carpet needs to be cleaned or replaced. Had to ask for iron, ironing board, and more hangers, but all delivered promptly. Room-related service (concierge, front desk, room service) was quite good. Restaurant/bar service was verrrrrrrry slow. Business center super helpful. Tea... more

I stayed here for a week while attending a conference. The KAL Limousine Bus to and from Incheon Airport stops right outside the hotel. Check-in and check-out were no problem. My room (2006) was on the small side, but everything worked. No iron/ironing board, not unusual for an Asian hotel in my experience. Like any upmarket hotel most services are... more

Great hotel, great environment, great services! The hotel is located right next to shopping area and subway station - extremely convenient more

The Lotte hotel is located in the city center, walking distance to the city hall, shopping centers and near sights. A subway station, taxis and airport bus are in front of the hotel. The rooms are modern, have a good size and equipment. Bath tub and shower, writing desk and a local mobile phone that can be used. All necessary... more

I haven't been a guest since 1985, but j can see by the reviews this Hotel is still one of the best I've ever experienced. It's like a small city in there; room service, massages, day spa, sky deck, restaurants, shopping, entertainment, and even a well stocked refrigerator in your room. It was well worth the cost. more

My husband and I learned to love Korean culture and decided to go to Seoul. We chose this hotel based from the previous reviews. The location was great. Unfortunately, one day, I slipped in their huge and deep tub (no handle to hold) and hit my head and lips. I had a cut in my swollen lips but thank God,... more

The Lotte Hotel is very centrally located in the middle of Seoul's main business district and is steps away from the Seoul City Hall. I stayed here with a group of classmates in March as part of a school trip. I cannot comment on the value or prices as our stay was free. The hotel is absolutely beautiful, immaculate main... more

Trip Purpose : Business This hotel things about just about everything!!!!!! trust me, everything!!! Location is just about perfect if you are in Seoul for Business. From the time you check into the New Wing, (executive {business} rooms), life is just about amazing. You are escorted to the 13 floor where the reception of the New Wing is. Once your... more

The hotel is located in a great location, right in the middle of one of the shopping areas. The rooms are very spacious and nicely decorated. The bathroom is beautful and has a separate shower and soaking tub with all the amenities you could want. I stayed in the "new wing", which offered a club lounge offering snacks and drinks... more