Stayed for three nights in December for business event. Hotel is spacious and above all consistently warm throughout (super cold outside in winter). The buffet breakfast was our favorite each day - in fact it was one of the best breakfast buffets I have seen in the world. Service took a little bit of managing - we had to ask... More

Renovated room is of modern design with practical bathroom (Crabtree and Evelyn amenities). However service needs improvements! We have 3 renovated twin rooms for 2 nights and found out 2 of the rooms have faulty door lock-unable to lock from outside when we were about to go out. The hotel staff asked us to re-pack our belonging and change rooms... More

Love the hotel interior - really classy and interesting with the water feature. Just very far from everything! More

been there! 6 stars claimed, isolated from shopping areas, calm n located on high peak, there's 7-11 nearby More

Stayed in this hotel only for one night and got very good experience. Check in was very efficient and very polite. Had dinner outside of the hotel, there are some local restaurants with korean cousin. In the hotel there are some choice of cakes and pastry. Have tried and want more! Attended to the evening party for crew members and... More

Stayed on the 11th Floor Club Level. My room was beautifully appointed and very modern. The only issue with the room was that the air conditioning was turned off by the hotel, not taking into consideration that it was warm and humid outside. Regardless of what date the calendar indicated, it would not be turned on again. After complaining enough,... More

They are in process of renovating. I had an older suite which was big but a bit threadbare. Great workout facility. On site buffet delivered great Korean cuisine. Hard bed if you like that sort of thing. More

I have stayed in this Hilton a few times over the year on business. There are some good things about it, and some not so good. Pros: great friendly staff, always eager to help. Provides frequent complimentary shuttle service to downtown and major shopping areas. Room refurbishment underway, love the fancy Japanese style toilet. Cons: location, sadly a major setback... More

There were no rooms available anywhere else. So I picked this expensive Grand Hilton. I was surprised that at this price the room was very old and somewhat have dirty ceilings near the centralized aircon vent, and the bathroom tile linings were dirty. The view from my room was great beause i like the combination of mountains and buildings. the... More