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Novotel Ambassador Doksan, Seoul

4.0 of 5
1030-1 Doksan 4-Dong Geumcheon-Gu, Seoul 153-014, South Korea
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Ranked #53 of 340 hotels in Seoul
4.0 of 5 stars 79 Reviews
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79 reviews from our community

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Date Rating
Posted by an Accorhotels.com traveller
Seoul, South Korea
4 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

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LiuSe-yong, 제너럴 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review
31 January 2012

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colerathje
Reviewer
3 reviews
4 of 5 stars Reviewed 19 January 2012

The hotel was good enough, safe, clean, with good facilities. Wish the gym opened earlier than 6am, and that the staff spoke more English, but we managed anyway. Breakfast was good and Internet acceptable. More

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LiuSe-yong, 제너럴 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review
31 January 2012

Thank you for taking the time to share your experience at the Novotel Seoul Ambassador Doksan. Your positive comments serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have trained staff to improve English speaking and listening skill and we help staff to be able to study foreign... More

Posted by an Accorhotels.com traveller
Jakarta, Indonesia
1 review
3 of 5 stars Reviewed 18 December 2011

I have stayed in quite a few of Novotel Hotel around Asia but this is the worst standard of service we received during our 2 days stayed in the hotel. Hotel staff and korean restaurant staff is not so helpful. Also for Accor Advantage Plus, we get only a 15% discount at the Korean restaurant, instead of 50% at other... More

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LiuSe-yong, 제너럴 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review
31 January 2012

Thank you for taking your time to post your experience at the Novotel Seoul Ambassador Doksan and we sincerely apologize for the caused inconvenience in the Korean restaurant. All hotel staff has been trained and tested about the discount policy again. We look forward to seeing you again soon with the better service and please let us know your next... More

Hedin
Center
Top Contributor
93 reviews
17 helpful votes
4 of 5 stars Reviewed 12 December 2011

I recommend this out-of-Seoul-city Hotel -if location suits you. I recommend some snobbish Paris Novotel staff to have a trip here as well, to understand what Customer Service is. Clean, good food with a lot of options, very good Spa with big pool (25m?), gym, barber, cobbler etc. I had this time some communication issues: I hadn't swimming suite and... More

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LiuSe-yong, 제너럴 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review
21 December 2011

Dear Valued Guest, Warm Greetings Novotel Seoul Ambassador Doksan. Thank you for taking the time to share about your experience at the Novotel Seoul Ambassador Doksan. I shared your good comments with concerned departments. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

Patrice P
Bangkok, Thailand
Senior Contributor
21 reviews
7 helpful votes
4 of 5 stars Reviewed 8 December 2011

It is not the best Novotel I have been, as it looks a bit old, but the price is good even at Executive floor. A good point is that the 6004 airport bus stops in front, and there is a Home Plus shopping mall across the street. Internet was (as usual in Korea) very fast and free. More

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LiuSe-yong, 제너럴 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review
21 December 2011

Dear guest, Thank you for taking your time to post your experience at the Novotel Seoul Ambassador Doksan. And we are sorry that your experience did not meet your expectation. Every year, room and other facilities have been renovated continually. So, it is going to be met your expectation. Once again, I really appreciate your comment and it certainly will... More

Posted by an Accorhotels.com traveller
Singapore, Singapore
1 review
4 of 5 stars Reviewed 4 December 2011

friendly staff, clean room, good breakfast. good facilities provided. resturants, supermarket & convenient stores nearby. 15~20 mins walk to subway station plus 30 mins to city centre. easy to get to airport via airport bus. More

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LiuSe-yong, 제너럴 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review
5 December 2011

Dear guest Thank you for taking your time to post your experience at the Novotel Seoul Ambassador Doksan. I shared your comments with our team members. And I am sure that this feedback will serve as an encouragement to all of our staffs as we strive to continuously improve the quality of our services. Every year, room and other facilities... More

Posted by an Accorhotels.com traveller
Seoul, South Korea
1 review
4 of 5 stars Reviewed 30 November 2011

I'm using for my family trip. Because this hotel is very favorable for the children. My children can using the lounge and swimmimg pool without any restriction. It is very good point for seleting the hotel for family trip. So, I will revisit this hotel in near future. More

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LiuSe-yong, 제너럴 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review
5 December 2011

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Seoul Ambassador Doksan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

CharlesKickham
London
Senior Contributor
22 reviews
13 helpful votes
3 of 5 stars Reviewed 29 November 2011

I was booked into this hotel by my host company for a three day stay. It is a pleasant hotel, with very attentive staff. It is quite modern and is very comfortable. The rooms are pretty good - average for this type of hotel, but everything was immaculate. Two possible issues - it is a long way from the centre... More

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LiuSe-yong, 제너럴 매니저 at Novotel Ambassador Doksan, Seoul, responded to this review
21 December 2011

Dear Valued Guest, Thank you for taking the time to share about your experience at the Novotel Seoul Ambassador Doksan. For your information, we are operating a courtesy Shuttle Bus two times a day between hotel and downtown for the guests’ convenience. The course is the following; Hotel – Nam Dae Mun – Myeong Dong – Dong Dae Mun –... More

Posted by an Accorhotels.com traveller
Riyadh, Saudi Arabia
2 reviews
5 of 5 stars Reviewed 23 November 2011

My wife and I had spent a great time in Novotel Ambassador Doksan, Seoul. Only the location, which was lettle bit far from Seoul center and we had to use transportation to go over there. We liked the room. It was big and very clean. Quitness of the room and hotel is what I liked best & location of the... More

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Posted by an Accorhotels.com traveller
Taipei, Taiwan
1 review
4 of 5 stars Reviewed 21 November 2011

Newly refurbish room, standard amenities, decent sized gym and pool. Beware of sharp edges on the square taps as they can cut. Only issue is that the room can only be heated and not cooled so the room can get too warm for comfort for some people (read: me). This is a general issue with both Novotel hotels in Seoul... More

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Novotel Ambassador Doksan, Seoul Also Known As

  • Novotel Seoul
  • Accor Ambassador Doksan Seoul
  • Seoul Novotel
Address: 1030-1 Doksan 4-Dong Geumcheon-Gu, Seoul 153-014, South Korea

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