Stayed at The Grand for 7 nights from 11 May. Very happy with room, clean and comfortable. Staff were excellent without exception, always pleasant and helpful. Esther was a great help in organising some day excursions for me. Food was good and location perfect for exploring Pt. Vila. Air-conditioning in my room was very good, a welcome respite from the... More

We stayed at the Grand Hotel for 4 nights. The room was very comfortable, clean and convenient. The breakfast and room service was pretty decent. The location of the hotel is in an excellent spot. When you get outside the hotel there is a small port where you can catch a ferry to a nearby island that has the Iririki... More

We made our 4th trip to Port Vila in March & decided to try The Grand this time. We originally booked a harbour view room but upgraded to the Panorama Suite on day 2 as we found the room was quite small (we don't tend to pack 'light' as we bring all our own snorkel gear etc and it felt... More

Stayed here on business. Location is great, breakfast is really nice, but that's were it ends. The place just does not have that special feeling. As a frequent traveler, I judge most of my stay based on the 1st impression, how am I greeted? What is the room like, what feeling do I get when I open the door? Unfortunately,... More

First up they building looked a bit out of place being rather big(tall) in amongst smaller dwellings. The inside deco was pretty amazing. I had trouble locking my door and when I did I assumed it was locked and went into town only to come back 3hours later to find it slightly ajar. Thank goodness nothing was missing but that... More

Admittedly there's not a lot of choice in Port Vila town for decent hotels. But this one has clean rooms, good service, wifi, great pool and spa. The breakfasts were decent as well but I guess you can't go wrong with fruit and Bircher muesli. Only real downsides was that the minibar was empty...they could have sold me a few... More

We booked a great honeymoon deal through Travel Online. The cost was around $800AU for 6 nights. As part of the honeymoon package (which is free) we received an upgrade to a panorama room which had amazing views! Both the rooms and pools were great. Food at the restaurant is cheap and decent. The only downsides: - The casino is... More

The grand hotel was an excellent choice for us. We stayed end of march 2013. the decor is getting a little bit tired but the rooms are clean. Our toilet played up twice during our 5 days and would'nt flush but maitenence arrived promptly to fix it. shower is very erratic, about every 25 seconds it would go very hot... More

We booked for a weeks relaxation in March 2013 we arrived at the airport late afternoon and found or transfer and was left waiting for approx 1/2hr very hot in airport arrived at the hotel and was booked in given a key and left to find our own way to the room (must admit not hard to find) we where... More