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All 11 Port Moresby hotels »

Grand Papua Hotel

Hotel amenities
Mary Street, Port Moresby, Papua New Guinea
Ranked #3 of 11 hotels in Port Moresby
3.5 of 5 stars 11 Reviews
Grand Papua Hotel
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11 reviews from our community

    Trip type
Traveller rating
    2
    2
    5
    2
    0
Date Rating
KT1PNG
1 review
2 of 5 stars Reviewed 28 May 2012 NEW

PNG's latest effort to provide quality accommodation is a failure. Room was small & basically furnished. Nice view over the Port Moresby slums. Cleaning perfunctory, to say the least. Previous occupant's bed linen left in the room. Decaying food behind the bed. No towels. Took over an hour to get them delivered. Luke warm water. No light in the landing.... More

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Canberra, AUSTRALIA
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 22 May 2012 NEW

Lovely new modern and secure hotel in very central location. Rooms are spacious and well designed and decorated. Staff are friendly and courteous although not quite as responsive as I would have expected. Absolutely recommend the gorgeous facilities in the day spa and although it was seriously warm I didn't consider using the pool as it was located immediately outside... More

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Sydney
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 May 2012

I recently stayed at the Grand Papua Hotel for business. The hotel is in a great location and is only 6 months old. Unfortunately the staff need better training and to be more responsive to customer needs. I had to constantly ask 3 x times for things to be done over 2 days including getting my safe fixed in the... More

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Chesham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 May 2012

Stayed here a couple of times in April for work purposes. The hotel is new and feels so, the rooms are excellent, good bed, bathroom and all mod cons. When I stayed the first time we were advised not to walk out locally and so were trapped in the hotel. Unfortunately the pool and jaccuzzi were out of order which... More

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Hong Kong, China
Senior Contributor
35 reviews 35 reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 27 April 2012
1
person found this review helpful

Port Moreby is not an easy location for hotels and the Grand Papua is a clear improvement in the offering, The room was comfortable and the restaurant had good food. The price is probably what you need to pay in such a city, but it is expensive.

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Cairns, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 27 January 2012
2
people found this review helpful

Beautiful rooms (like you would find in any 5* hotel in the world), very clean, top quality furniture and fittings, good blackout curtains, excellent mattress and very comfy pillows. I wasn't too keen on the room service and having the air con temperature set on 24 although i understood the policy behind that. I didn't have time to use the... More

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David Martens, General Manager at Grand Papua Hotel, responded to this review
30 January 2012

Dear Amy s Many thanks for your positive feedback on your recent stay. Please contact me on info@grandpapuahotel.com.pg and i will provide the details of the pillows I look forward to welcoming you back to the Grand Papua Hotel, when you are next in Port Moresby More

Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 23 January 2012
2
people found this review helpful

I did not stay in the accommodation but we were guests of a house guest. Our colleague did speak favourably on the guest rooms. We did have dinner in the restaurant and the food looked wonderful. A seafood buffet, quite expensive at K98, but good presentation, tasted excellent and very well explained by the Indian chef. I complimented them on... More

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David Martens, General Manager at Grand Papua Hotel, responded to this review
4 February 2012

Dear Whereswally2010 Many thanks for providing us with your feedback following your recent dining experience at the hotel. I was deeply concerned to read that you were not well and hope that you recover soon. I have investigated and spoken with many of our guests and residents of which we have not heard any other reports of this nature. Our... More

Brisbane
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 January 2012
1
person found this review helpful

I stayed here in December and January and while there were some teething issues in December everything seems to be on track now. Some things I really like: Hotel Bus clean and drivers friendly; food has been excellent both trips (best so far in POM); service faster this time and great by PNG standards; bar has a cool vibe and... More

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David Martens, General Manager at Grand Papua Hotel, responded to this review
20 January 2012

Dear Lotsoftrips07 Many thanks for taking the time to write your review from your recent stay. Im sure you can appreciate there are always teething problems when we open a new hotel, and im pleased to see you came back to see that we are continuing to smooth out any issues from the opening. I am confident we will continue... More

Gold Coast
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 10 January 2012
2
people found this review helpful

Great new building, unimpressive entry and foyer, only one restaurant but food very good and extensive wine list, buffet was limited and expensive, poor sleep as airconditioner blew directly onto the bed, checkout staff took 15 minutes to get printer to work, water from shower ran out onto carpet. Biggest concern was the airport shuttle bus driver told me he... More

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David Martens, General Manager at Grand Papua Hotel, responded to this review
20 January 2012

Dear GoflyingGoldCoast Many thanks for your comments following your recent stay at our hotel. Being a new hotel it is great to receive such detailed feedback and we are in process of addressing the issues you have highlighted. In regards to the bus driver I did investigate this and although i do not support such action, this was an isolated... More

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4 of 5 stars Reviewed 7 January 2012
2
people found this review helpful

We stayed here when it was 30 days old. The Jacuzzi and spa wasn't open and the pool was closed and dirty when we wanted to swim. However the facilities will be great when everything is sorted and up and running. The staff had no real knowledge of the hotel, and had to ask a manager every time we wanted... More

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Additional Information about Grand Papua Hotel

Mary Street, Port Moresby, Papua New Guinea
Price range (per night):* INR16,719 - 61,303

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Grand Papua Hotel
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