The hotel is closely located to the Winfield Bluegrass Festival (about 10 minute drive to Ark City from Winfield,KS). The lobby is decorated very nicely and leads into an open atrium with trees, pool, spa, and dining area. They do serve breakfast, but service was pretty minimal and grumpy. Then again, I would be too if I worked a morning... More

my father stay 3 days there for a wedding even he loved how clean the room was the staff was very respectful especialythe housekepeer we left them 3 $ the first night for them they didn't take it i was there the second days we left it againg on the bed and still was there. I had to give it... More

I have been working in this area since November of 2010. I stayed in three different chain hotels in the Winfield/Ark City area before coming here. When I checked in the first time, I knew this would be home base during my time working in the area. The staff is extremely friendly and have gone out of their way to... More

Where do I start? Rude clerks, corridor door did not lock, no restaurant as stated. Best of all I awoke to find no shower and had to get on my knees to wash my hair, and take a "sponge" bath. When compaining upon check out, clerk was rude once more, and no manager was "available". Nasty experience. I chose this... More

We went to Ark City to stay for their Annual Renaissance Festival. When we came in the service was prompt and we were given a key card to the room. Our room was right in front of the hot tub on the lower level. When we crossed through I noticed that the water in the pool was very cloudy. Almost... More

I visit every once a year in blue grass festival. I love this place all time Friendly staff and good service. More

This is a case of people overcharging for their hotel and having a false sense of exclusiveness. When I walked-in at 3pm, there was no one at the front desk and I had to wait for approximately 5 minutes before someone came to the desk. The employee couldn't find my reservation and then gave me a key that didn't work.... More

Let me preface this by saying I am a traveler that travels about 50-75% of every month. I have stayed in the good, bad and ugly. This was BY FAR the worst hotel I've ever stayed in. I arrived as a business traveler to a business center that couldn't print anything so I had to write out my schedule by... More

I regret that I didn't pay attention to the reviews here and gave the hotel the benefit of the doubt. I made a mistake when I stayed here. The photos ARE DECEPTIVE. After three attempts to find a clean room I gave up and decided to check out of this facility. The staff was Extremely RUDE and unhelpful. Every single... More