I would have given this 3.5, but I can't go 4 on it. The staff was pretty good, but after joining their rewards program, I felt I wasted my money. We stayed at the hotel for nearly a month and the hotel itself is very nice. The beach was well kept and pool is a great place to relax within...
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I came here for a conference. The coffee was old, acidic and thin. The hotel is nice but this Region has many nice hotels. The website gave poor directions, in fact, they where wrong. When I used the listed local number to call for help it was a 9-5 and only gave a call back later message.
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Dear JaredDubai
We are sorry to hear about the poor experience you had during your conference with our coffee.
We are also apologetic about the directions on our website. We are working on fixing this as soon as possible.
I hope you give us the opportunity to serve you again in the near future and you will find our coffee...
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Long winded story, but the hotel and staff are nothing short of fantastic and could not do enough for us, especially the Duty Manager and the guys on the front door - fantastic staff - A bit late writing this review as my wife and I stayed at the hotel in September for our anniversary. A week or so before...
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Dear Shadowthfc
Thank you for taking the considerable time to write such a fantastic review about Intercontinental Abu dhabi and our staff, who we believe are at the core of our organization.
We are very happy to note that you truly enjoyed and experienced the "in the know" of the local culture and city from our staff. It is very...
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As part of a prestigious hotel chain I suggest you should take measures of quality training to the staff. Only by this perception our stay did not result positive and we can not recommend it. Only the kids Club gave a positive service. Very good breakfast, restaurant weak and expensive.
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Dear Miquelg
Thank you for taking the time to write a review about InterContinental Abu Dhabi.
We are very sad to hear that your stay with us did not match your expectations and the high standards that are required of any Intercontinental Hotel in the world.
We will certainly include your feedback while reviewing our facilities and standards in teh...
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This hotel was one of the first in Abu Dhabi back in the 70s, and was likely pretty swanky back then. Now it's a bit tired but functional. The main establishments are very good - the belgian bar and the Chamas brazilian BBQ shouldn't be missed - but the carpeting in the hotel proper is fairly dingy. I was also...
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Dear Pomacentrus
Thank you for taking the time to write review about InterContinental Abu Dhabi.
We are pleased to note that you enjoyed our main establishment and our award winning restaurants - The Belgian Beer Cafe and Chamas, our Brazilian Churrascaria.
We are also very apologetic for the inconvenience you had to suffer during your stay and your annoyance, especially...
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I travel to AD often and always stay here. Arrive / depart at anytime and the staff smoothly takes care of everything. Good restaurants, great gym, pool is outstanding and all within a short cab ride (less than $5) to Marina Mall, The Corniche and central city (where my meetings are). Never have had a problem with billing, internet, room...
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Dear John M
Thank you for taking the time to write a review for InterContinental Abu Dhabi.
We are very pleased to see that you have enjoyed your several stays with us and liked the hospitality of our staff, facilities and services.
We greatly value your opinion and feedback and it will be our endeavor to always meet your expectations....
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My husband and I landed in Abu Dhabi quite late in the evening and got to the Hotel around 9pm. At the front desk they could not find our reservation and kept us waiting for 40 minutes. No apologies was made and actualluy in the end they said that they made an exception finding a roo for us as they...
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Dear Weddinginrome
We thank you very much for taking the time to write a review about InterContinental Abu Dhabi.
We are deeply apologetic for the unpleasant experience you had during your short stay with us earlier this month. We sincerely regret every one of the several mishaps you encountered as mentioned in your review. We are re-tracing every incident you...
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Went over new year for 10 nights. This is a relatively old hotel by Abu Dhabi standards and unfortunately, like most hotels in the state is surrounded by building. So although it is relatively close to the centre and the Corniche, walking anywhere is out of the question.
The hotel suffers by comparison to some of the newer glitzier establishments...
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Dear RICHARDLONDON41
Thank you for taking the time write an insightful review on InterContinental Abu Dhabi.
We greatly appreciate your feedback and opinion on our services and property. We are pleased to note that you enjoyed your stay at our Club Lounge room accommodation and our award winning restaurant - Fishmarket.
We are happy that you liked our pool area...
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(Am writing this review with a personal slang, this hotel is my home!) Hmmm, Lemme get straight to the point. It's kinda funny that I referred to my stay at Intercontinental Malta as an Imperial stay, nonetheless, neither do I compare for each one is truly majestic, I would refer to my stay at Intercontinental Abu Dhabi as a Majestic...
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Dear Mohamed J
Thank you very much for writing a great review about our hotel.
We are just glad as you, that you have taken up residence in our hotel and hope you continue to enjoy our hospitality just as much as we enjoy to continue serving you.
Thanking you
The Management Team
InterContinental Abu Dhabi
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We stayed at the InterContinental Abu Dhabi just before Christmas 2011 and we loved our stay. We got great rooms on the 7th floor with views of the sea and boats. Ramli and Ahmed at the concierge were great and gave us super insider tips on what to do and see in Abu Dhabi. The mussels in cream and garlic...
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Dear ShikhaNairobi
Thank you very much for taking the time to write a review of InterContinental Abu Dhabi.
We greatly appreciate your recommendation and value your feedback highly. We are very happy to note that you enjoyed your room, the view it offered and our award winning restaurant - Belgian Beer Cafe.
We look forward to welcoming you again and...
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