Dear Pam I, Thank you very much for your confidence and loyalty to Yas Island Rotana, it is always a pleasure to welcome you back. We are touched by all your positive feedback, your comments certainly motivate the team and I will be sure to acknowledge the efforts of the Guest Services, Housekeeping, and the Choices restaurant teams. Will you... More

Dear Charles_Gh, Thank you very much for your recent visit to our hotel, and for taking the time to post a review with your feedback. Thanks to this, we are able to continuously improve our services and facilities. It is unfortunate that you experienced some delay during your stay, we hope to come up with some solutions soon to address... More

Dear Peter & Ann, It was a great pleasure of ours to welcome you at Yas Island Rotana, thank you very much for choosing us and for giving us your valuable feedback. We are glad you were able to enjoy some of our guest service facilities during your short stay and that you were fully satisfied by the food; I... More

Dear Prakash V, On behalf of the entire team at Yas Island Rotana, thank you very much for choosing us for your weekend and for your feedback. We are indeed grateful for the compliments, it is delightful to know that you and your family thoroughly enjoyed the visit. Please be assured I will share your comments with my colleagues at... More

Dear StephDes, It is an honour welcoming you to Yas Island Rotana, and we appreciate very much your 'fantabulous' feedback. Your kind comments about the food, service, and facilities will certainly be shared with the team to recognize them for their efforts and professionalism. It will be a pleasure to welcome you back to our hotel soon, perhaps to try... More

Dear Saritak684, It was a pleasure have you, your friends, and your little ones with us at Yas Island Rotana. Thank you very much for choosing us as your holiday destination in the UAE. I am sorry to hear that you had such a long wait for the room, especially since you requested for an early check in. It appears... More

Dear patricius1977, Thank you very much for your feedback and for choosing Yas Island Rotana. We are glad that you enjoyed your weekend. Your compliments about the staff and our recreational facilities are noted, we are proud of the team and I will certainly share your comments. With regards to the food, I will also share with the Chef. Please... More

Dear BenglesDubai, We were very pleased to welcome you to Yas Island and that you could benefit from our room, breakfast, and Metallica ticket package. It is great that your whole family enjoyed the visit to our hotel, although unfortunately we could not accomodate your request for a non-smoking room. Your comments have been shared with the Guest Services team... More

Dear Ali A, It was indeed a pleasure to welcome you to our hotel. Also, we appreciate very much your feedback about your experience. Your compliments about the hotel and facilities will be shared with the team, and I promise that we will look into the scrambled eggs to ensure it is done much better. Please let us know when... More