I have been here in Cristal Hotel for the past 2 weeks. I tell you that the service in this place is outstanding. Each and every person from the concierge to the manager are just groomed to be at the best of the behavior: they are truly service oriented, helpful and dedicated to make the clients feel at home. Bravo.... More

I read reviews that said it was a nice place etc. etc. so I booked mainly because the price was good and I knew it wouldn't be some dingy place - far from it! Professional and friendly staff allowed me to use the gym and pool facilities whilst I waited for my room to be readied - I arrived much... More

The service was outstanding and the rooms were cozy, clean and stylish. The staff were all polite and helpful. They had an iron and ironing board set up in my room within minutes when I asked and even allowed me to receive a delivery from an outside restaurant. It's my first real business trip and they made it extremely pleasant.... More

We visited the Cristal hotel in Abu Dhabi two days ago. They have excellent service and staff is really amazing. But one thing that really impressed me is the great food their restaurant offers. In particular great sushi!!!!! The chef is great. we also dined at Nobu in Dubai and were't that impressed. must say that we had great sushi... More

My husband, myself and our two children stayed two nights on a stopover at the end of January. Our room was nice and big so plenty of space for our two-year-old to run around. We'd booked a room on hotels.com with breakfast included in the price but on check-in the reception staff informed us hotels.com (expedia) had sent a "room... More

The staff here are amazing - every single on one them. Friendly, helpful and very professional. Room was great - very smart & very clean. We arrived 6hours before check in and they managed to find us a room and even upgraded us to a lovely two roo suite. Great food, Central location, Great Staff, Nice pool & health centre... More

Stayed there two nights. Service, food, and rooms were good. Wished they had wifi internet in the rooms, but the overall experience was good. More

My husband and I booked last minute and were delighted with our choice. Great hotel with undeground parking facilities. Staff very welcoming and smiling. Room choice was lovely, superb size and decorated lovely. Restaurant for buffet breakfast far surpassed our expectations. Free interent in rooms(cabled) and free wi fi in the looby and cafe. Centrally located ad within easy walking... More

first time in abu dhabi. excellent location in the heart of the city. friendly and very helpful staff. colorful breakfast buffet. good food , but a bit over priced. from day one i asked if i can order food delivery from outside the hotel, the staff said of course i can. I had food delivered from both the hotel's own... More